U.S. Bancorp 2004 Annual Report and Form 10-K
Download Financial Section Get Adobe Reader

May Li, Manager
Factoria Office, Bellevue, WA

When Terrie Nixdorff needed help obtaining a debit card after experiencing an unsettling fraud situation, May Li stepped right in. With unyielding determination and extensive follow-through, May Li ensured that Terrie's situation was completely resolved.