Fujitsu, Eastman Kodak Company and ADTRAN Join the Ingram Micro Reseller Services Portal to Drive Additional Services Renewal Growth for VAR PartnersSANTA ANA, Calif., Aug 20, 2007 /PRNewswire-FirstCall via COMTEX News Network/ -- Building incremental
services revenue opportunities for IT manufacturers and solution providers
across the U.S., Ingram Micro Inc. (NYSE: IM) today announced Fujitsu Computer
Products of America, Inc., Eastman Kodak Company and ADTRAN(R), Inc.
(Nasdaq: ADTN) have joined the Reseller Services Portal (RSP), powered by
MaintenanceNet, Inc.
As part of the new engagement, all three manufacturers will offer timely
services renewal opportunities through the Ingram Micro RSP. In addition,
Fujitsu will use the Ingram Micro RSP to manage product registration, while
ADTRAN is introducing a unique Service Lookup Utility Tool that will allow
partners to quickly look up a hardware product or part number and then view a
list of compatible services to expedite service quotes and transactions. The
ADTRAN Service Lookup Utility Tool will also provide solution providers with
pricing, SKU information and quarterly updates on service offerings.
"In under a year, the Reseller Services Portal has earned the business of
several leading IT manufacturers and over 2,200 solution providers by managing
and uncovering millions of dollars of untapped services revenue
opportunities," says Justin Crotty, vice president, services, Ingram Micro
North America. "The addition of Fujitsu, Kodak and ADTRAN to the Ingram Micro
RSP not only renders an obvious services opportunity, but it forges a stronger
alignment between the business goals and needs of these manufacturers and
their solution provider partners. This level of engagement and enablement is
what will really drive success for the RSP and its members long-term."
"MaintenanceNet and Ingram Micro have worked together to ensure the RSP
will continue to help partners build stronger services revenues, while
increasing their overall profitability and simplifying renewal contract
sales," says Scott Herron, CEO of MaintenanceNet. "In the last 120 days alone
we've uncovered a record number of service sales opportunities - totaling more
than $200 million - for Ingram Micro's solution providers and RSP
manufacturers. That's money just waiting to be earned."
The Ingram Micro RSP is one of the core growth pillars within Ingram
Micro's Services Division and a growing favorite among many of Ingram Micro's
solution provider communities including the VentureTech Network (VTN), SMB
Alliance and Ingram Micro Services Network (IMSN). The easy-to-use online
services tool is free to Ingram Micro solution providers in the U.S. and
proven to help partners capture and track margin-rich revenues found within IT
product service renewal contracts.
Since its introduction in 2006, the business-building services tool has
evolved to include a number of additional features and resources such as the
service lookup utility, e-mail notifications, and online access to information
on expiring contracts and warranties, unattached assets (products sold without
service contracts) and product registration. In addition, solution providers
are able to renew Cisco Smartnet contracts directly from the Ingram Micro RSP
with ease and efficiency.
Ingram Micro and MaintenanceNet executives will be demonstrating the RSP
in the Ingram Micro booth No. 237, 239 and 241 at CMP XChange, August 19-22.
For more information about the RSP visit
http://www.ingrammicro.com/resellerservicesportal. To request a login ID and
password for the Ingram Micro Reseller Services Portal, simply e-mail
servicenow@ingrammicro.com or call (866) 490-1304.
About Ingram Micro
As a vital link in the technology value chain, Ingram Micro creates sales
and profitability opportunities for vendors and resellers through unique
marketing programs, outsourced logistics services, technical support,
financial services, and product aggregation and distribution. The company
serves 150 countries and is the only broadline global IT distributor with
operations in Asia. Visit http://www.ingrammicro.com.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
SOURCE Ingram Micro
Marie Meoli of WhiteFox Marketing & Communications, +1-714-680-0335,
marie.meoli@whitefoxpr.com, for Ingram Micro
http://www.ingrammicro.com
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