FAQs
1.How can I contact Customer Service?
2.How long has Amazon.com been in business?
3.Does Amazon.com have a Mission or Vision Statement?
4.When did Amazon.com go public and at what price?
5.What is Amazon.com's fiscal year?
6.When did Amazon.com's stock split?
7.Does Amazon.com distribute dividends or have a Direct Stock Purchase Plan?
8. Who is Amazon.com's transfer agent? When should I contact them?
9.I hold my shares through a brokerage firm and I changed my address. Who should I call?
10.How can I get financial documents mailed to me?
11.Does Amazon.com have corporate governance guidelines?
12.Where is Amazon.com traded?
13.Where can I find Amazon.com's most recent quarterly metrics?
14.How can I contact Amazon.com Investor Relations?
1.How can I contact Customer Service?
 Please click here to find the right contact for your needs. help

2.How long has Amazon.com been in business?
 Founder and CEO Jeff Bezos opened the virtual doors of Amazon.com's online store in July 1995. The company was incorporated in 1994 in the state of Washington and reincorporated in 1996 in Delaware. The Company's principal corporate offices are located in Seattle, Washington. Amazon.com completed its initial public offering in May 1997, and its common stock is listed on the Nasdaq Global Select Market under the symbol AMZN.

3.Does Amazon.com have a Mission or Vision Statement?
 We seek to be Earth’s most customer-centric company for four primary customer sets: consumers, sellers, enterprises, and content creators.

4.When did Amazon.com go public and at what price?
 Amazon.com went public on May 15, 1997, and the IPO price was $18.00, or $1.50 adjusted for the stocks splits that occurred on June 2, 1998 (2-for-1 split), January 5, 1999 (3-for-1 split), and September 1, 1999 (2-for-1 split).

5.What is Amazon.com's fiscal year?
 Amazon.com's fiscal year is based on the calendar year. The last day of the fiscal year is December 31.

6.When did Amazon.com's stock split?
 On July 21, 1999 Amazon.com announced a 2-for-1 split of common shares, effective on September 1, 1999, for stockholders of record on August 12, 1999.

On November 19, 1998, Amazon.com announced a 3-for-1 split of common shares, effective on January 5, 1999, for stockholders of record on December 18, 1998.

On April 27, 1998, Amazon.com announced a 2-for-1 split of common shares, effective on June 2, 1998, for stockholders of record on May 20, 1998.

7.Does Amazon.com distribute dividends or have a Direct Stock Purchase Plan?
 We have never declared or paid cash dividends on our common stock. We intend to retain all future earnings to finance future growth and, therefore, do not anticipate paying any cash dividends in the foreseeable future. The Company currently does not offer a Direct Stock Purchase Plan.

8. Who is Amazon.com's transfer agent? When should I contact them?
 Amazon.com’s transfer agent is Computershare, and can be reached at (800) 522-6645. Registered stockholders (including those who hold physical stock certificates) should contact Computershare in the event of a name change, a change of address or if their certificate has been lost or stolen. Additionally, if a registered holder has not received notification of the availability of our proxy statement and annual report in advance of the Annual Meeting, Computershare is the appropriate contact.

9.I hold my shares through a brokerage firm and I changed my address. Who should I call?
 If your shares are held for you by a bank or brokerage firm, be sure to notify your bank or brokerage firm of a name or address change, or if you need a proxy statement or annual report.

10.How can I get financial documents mailed to me?
 You can have printed financial materials mailed to you by completing a request on our Financial Literature Request page.

11.Does Amazon.com have corporate governance guidelines?
 To review our corporate governance guidelines and related information, please go to the “Corporate Governance” section of our IR website.

12.Where is Amazon.com traded?
 Amazon.com is traded on NASDAQ under the ticker symbol AMZN.

13.Where can I find Amazon.com's most recent quarterly metrics?
 Our Quarterly Results contain a wealth of information including metrics.

14.How can I contact Amazon.com Investor Relations?
 You can reach Amazon.com's Investor Relations team via e-mail at ir@amazon.com, or write to us at Amazon.com Investor Relations, P.O. Box 81226, Seattle, WA 98108-1226 USA

Investor Toolkit