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Executive Management

Robert A. Niblock
Chairman, President and Chief Executive Officer
Robert A. Niblock
Chairman, President and Chief Executive Officer


Robert Niblock has served as chairman and chief executive officer of Lowe's Companies, Inc., since January 2005. In 2011, he reassumed the title of president, after having served in that role from 2003 to 2006. Niblock became a member of the board of directors when he was named chairman and CEO-elect in 2004. He joined Lowe’s in 1993, and during his career with the company, has served as vice president and treasurer, senior vice president, and executive vice president and C... 

Maureen K. Ausura
Chief Human Resources Officer
Maureen K. Ausura
Chief Human Resources Officer


As Chief Human Resource Officer, Maureen Ausura is responsible for the global human resources practices, policies and operations that enable the company to attract, motivate, develop and retain outstanding employees.

Ausura joined Lowe’s in 2005 as senior vice president of human resources and was promoted to executive vice president in 2011. Prior to joining Lowe’s she was the corporate vice president of human resources with international agribusiness company Archer Daniels Midland, a... 

Gregory M. Bridgeford
Chief Customer Officer
Gregory M. Bridgeford
Chief Customer Officer


Greg Bridgeford was promoted to chief customer officer in April of 2012, after serving as executive vice president of business development since 2004. He is responsible for creating experiences that will best serve customers and differentiate Lowe’s from its competition, and will oversee customer experience design, merchandising, marketing and communications, digital platforms, and pricing and promotion. Bridgeford joined Lowe’s in 1982 as executive assistant to the chairman, and has serve... 
Rick D. Damron
Chief Operating Officer
Rick D. Damron
Chief Operating Officer


Rick Damron was promoted to chief operating officer in April of 2012. He is responsible for delivering the customer experience, including oversight of store operations, sales and service fulfillment, product fulfillment, real estate and facilities, and loss prevention and safety. Damron joined Lowe’s in 1981 and most recently served as executive vice president of store operations, where he oversaw all Lowe’s stores and Lowe’s specialty sales businesses, including installed, special order,... 
Robert J. Gfeller, Jr.
Customer Experience Design Executive
Robert J. Gfeller, Jr.
Customer Experience Design Executive


Bob Gfeller was named Customer Experience Design Executive in May of 2012, and is responsible for envisioning, articulating and leading the design of compelling, differentiating experiences across the U.S. multi-channel business. He is accountable for designing the full profit and loss business plan and making decisions on changes to the customer experience.

Gfeller joined Lowe's in 1999, and most recently served as executive vice president of merchandising. Prior to that, he was nam... 

Robert F. Hull, Jr.
Chief Financial Officer
Robert F. Hull, Jr.
Chief Financial Officer


Bob Hull has served as Lowe’s chief financial officer since March 2003. He joined Lowe’s in 1999 as vice president of financial planning and analysis. Hull is responsible for accounting, tax, treasury, investor relations, procurement and financial planning and analysis. He has more than 20 years of retail and financial management experience. Hull is a certified public accountant and earned bachelor’s degrees in accounting and business administration from the University of North Carolina-Charl... 
Michael A. Jones
Chief Merchandising Officer
Michael A. Jones
Chief Merchandising Officer


Michael Jones was named chief merchandising officer in January 2013 and is responsible for the merchandising offering for Lowe’s stores and Lowes.com as well as all global sourcing activities.

Jones joined Lowe’s with more than a decade of executive leadership experience in sales, service, product management and internal business, serving most recently as executive vice president and president of Husqvarna North and Latin America. Prior to Husqvarna, Jones spent 15 years with General ... 

Gaither M. Keener, Jr.
Chief Legal Officer, Chief Compliance Officer and Secretary
Gaither M. Keener, Jr.
Chief Legal Officer, Chief Compliance Officer and Secretary


Gaither Keener was named chief legal officer, chief compliance officer and secretary in May of 2012, after serving as executive vice president, general counsel, secretary and chief legal officer since 2011. In this role, he directs and determines all legal matters pursuant for the company and its subsidiaries.

Keener began his career at Lowe’s in 1985 as corporate counsel after serving as a member of a private law firm. He served in the United States Marine Corps, has a bachelor’s de... 

Kevin V. Summers
Chief Information Officer
Kevin V. Summers
Chief Information Officer


Kevin Summers was named chief information officer in June, 2012 and is responsible for all aspects of Information Technology, including the continued development of a technology portfolio that seamlessly supports the operations of the company’s stores, distribution network, e-commerce platforms, and future business technology needs. Summers joined Lowe’s with more than 20 years of experience in technology-related fields, serving most recently as senior vice president and global chief information... 
Joseph M. (Mike) Mabry, Jr.
Digital Interfaces Executive
Joseph M. (Mike) Mabry, Jr.
Digital Interfaces Executive


Mike Mabry was promoted to digital interfaces executive in May of 2012, and is responsible for planning and executing digital interfaces and content design for products and services and distinct digital properties including lowes.com, MyLowe’s, and mobile apps to meet experience expectations. His team oversees development and management of selling systems and portal-based employee workspaces.

Mabry joined the company in December 2003 after a 12-year career with Wal-Mart Stores, Inc. M... 

Cedric T. Coco
Senior Vice President of Learning and Organizational Effectiveness
Cedric T. Coco
Senior Vice President of Learning and Organizational Effectiveness


Cedric T. Coco was promoted to SVP, learning and organizational effectiveness in 2010, having served as VP in that role since joining the company in 2008 from Microsoft.

He is responsible for enterprise-wide leadership development, talent acquisition, talent management and learning strategies as well as our Diversity efforts. Coco was named the 2009 Chief Learning Officer of the Year by Chief Learning Officer magazine.

He holds a bachelor’s degree from the University of Louis... 

Marshall A. Croom
Chief Risk Officer
Marshall A. Croom
Chief Risk Officer


Marshall Croom was named chief risk officer in January of 2009, and is responsible for providing oversight and direction for the management of all material risks across the company, including enterprise risk management, workers compensation, internal audit, data management, quality assurance and information security.

Croom joined the company in 1997, following an 11-year career with Ernst & Young, and most recently served as senior vice president of merchandising and store support. Hi... 

Troy J. Dally
Senior Vice President & General Merchandising Manager, Hardlines and Building Products
Troy J. Dally
Senior Vice President & General Merchandising Manager, Hardlines and Building Products


Troy Dally was named senior vice president and general merchandising manager – building and outdoor products in 2011. He is responsible for merchandising strategies for tools, hardware, lumber, building materials, millwork, nursery, lawn and landscape, seasonal living and outdoor power equipment. Dally, who has nearly 20 years of home improvement experience, joined Lowe's in 1999 and has served as the senior vice president and general merchandising manager hardlines and building products, merch... 
Ronnie E. Damron
Senior Vice President, Multi-Channel Testing and Commercialization
Ronnie E. Damron
Senior Vice President, Multi-Channel Testing and Commercialization


Ronnie Damron was named senior vice president of multi-channel testing and commercialization in September, 2012 and is responsible for the planning, production and execution of merchandising resets, test & learn scenarios, and multi-channel customer experiences.

After starting at the Pikeville, Kentucky store in 1979, Damron has served in a number of increasingly responsible positions, including store manager, district manager, regional vice president, vice president new store/reme... 

Clinton T. (Clint) Davis
Senior Vice President & General Merchandising Manager, Kitchen, Bath and Home Décor
Clinton T. (Clint) Davis
Senior Vice President & General Merchandising Manager, Kitchen, Bath and Home Décor


Clint Davis was named senior vice president and general merchandising manager of kitchen, bath and home décor in 2011. He is responsible for paint, flooring, appliances, cabinets and countertops, fashion plumbing, rough plumbing, fashion electrical, home fashions, storage and cleaning. Davis joined Lowe’s in 2001 and previously served as senior vice president and general merchandising manager of kitchen and bath as well as the same leadership position over the hardlines division. He also served ... 
William W. (Bill) Edwards
Senior Vice President of Store Operations, South Division
William W. (Bill) Edwards
Senior Vice President of Store Operations, South Division


Bill Edwards was named senior vice president of operations for the South Division in 2011. Previously, he served as the SVP of operations for the South Central Division since 2009. Edwards joined Lowe’s in 1993 and also has served as SVP of operations for the Southeast Division, SVP of operations for the North Central Division, regional vice president of Lowe’s mid-Atlantic region based in Richmond, Va., and as store manager and district manager. He has more than 30 years of retail experience.... 
Matthew V. Hollifield
Senior Vice President & Chief Accounting Officer
Matthew V. Hollifield
Senior Vice President & Chief Accounting Officer


Matt Hollifield was promoted to senior vice president and chief accounting officer in November 2005, after serving as vice president of corporate accounts payable since joining Lowe’s in 2002.

Hollifield’s responsibilities include oversight of all corporate accounting, product accounting, inventory control, trades payable, expense payable and general accounting functions. He has more than 17 years of experience in corporate finance and accounting and previously served as chief financ... 

Robert Ihrie Jr.
Senior Vice President of Human Resources
Robert Ihrie Jr.
Senior Vice President of Human Resources


Bob Ihrie was named senior vice president of human resources in 2011. Ihrie is responsible for the human resources generalists for Lowe’s stores, distribution centers and customer support centers. Prior to this, he served as senior vice president of employee rewards and services and as vice president of compensation and benefits. Ihrie earned a bachelor’s degree from Haverford College, a juris doctor degree from Temple University School of Law, and an M.B.A. from Harvard Business School.... 
Terry Johnson
Senior Vice President of Store Operations, North Division
Terry Johnson
Senior Vice President of Store Operations, North Division


Terry Johnson was promoted to senior vice president of store operations, North Division in May of 2012. Johnson previously served as vice president – credit, project and event sales and market business strategies. Johnson has more than 27 years of home improvement experience with Lowe’s. He has worked in various capacities in Lowe’s stores, from sales associate to store manager, and was promoted to regional vice president in 2001.... 
Brent G. Kirby
Sales and Service Fulfillment Executive
Brent G. Kirby
Sales and Service Fulfillment Executive


Brent Kirby was named sales and service fulfillment executive in May of 2012, and is responsible for managing operations of and setting standards for U.S. outside sales and service capabilities, including contact centers, installation, and repair services.

Kirby joined Lowe’s in 1986 and has worked in retail for more than 25 years. Most recently he served as senior vice president of operations for the North Division, after previously serving as SVP of operations of the West Division a... 

Dennis R. Knowles
Executive, U.S. Stores
Dennis R. Knowles
Executive, U.S. Stores


Dennis Knowles was named U.S. stores executive in May of 2012, and is responsible for managing operations and in-store readiness of U.S. retail stores, and setting retail operating, customer service, and in-store readiness standards.

A retail veteran with more than 29 years of home improvement operations and merchandising experience, Knowles joined Lowe’s in 2001. He previously served as senior vice president of specialty sales and store operations support, senior vice president of o... 

Marise Kumar
Senior Vice President, Customer Experience Strategy and Modeling
Marise Kumar
Senior Vice President, Customer Experience Strategy and Modeling


Marise Kumar was named senior vice president, customer experience strategy and modeling in November, 2012. In her new role, Kumar is responsible for identifying opportunities that will positively impact the customer experience, and working closely with leaders in the customer experience organization to ensure these opportunities are practical, financially valid and create a compelling experience for customers across all channels.

Kumar joins Lowe’s with more than 25 years of experienc... 

Thomas J. (Tom) Lamb
Chief Marketing Officer
Thomas J. (Tom) Lamb
Chief Marketing Officer


Tom Lamb was promoted to chief marketing officer in May of 2012, and is responsible for all communications and marketing functions, including managing the Lowe’s brand and delivering an effective integrated communications strategy to customers, employees and media stakeholders.

Lamb previously served as senior vice president of marketing and advertising, responsible for branded advertising across all media, customer relationship marketing, sports, affinity, multicultural and credit ma... 

Lara Lee
SVP, Customer Experience Design
Lara Lee
SVP, Customer Experience Design


Lara Lee joined Lowe’s as SVP, customer experience design in 2013, and is responsible for translating business strategies into integrated, multi-channel experiences that deliver value to home improvement customers and to Lowe’s. Named a “Master of Innovation” by BusinessWeek in 2006, Lee has driven customer-centric business transformation for more than 20 years. She served most recently as chief innovation and operating officer at global design and innovation firm Continuum. Lee also spent 15 y... 
Richard D. Maltsbarger
Business Development Executive
Richard D. Maltsbarger
Business Development Executive


Richard Maltsbarger was promoted to business development executive in May of 2012, and is responsible for leading strategic planning and realization, business process management, research and consumer insight, and the innovation center.

He joined Lowe’s in 2004, and most recently served as senior vice president of strategy. He brings more than 15 years experience in strategic planning, consumer and market research, quantitative analytics, marketing, and economic analysis to the role. ... 

Kevin S. Measel
Senior Vice President of Store Operations, West Division
Kevin S. Measel
Senior Vice President of Store Operations, West Division


Kevin Measel was promoted to senior vice president of store operations for the West Division in 2012, having served as merchandising vice president, nursery since 2009.

He has more than 28 years of retail experience in both store operations and merchandising, including the role of regional vice president, which he held for four years.

Measel joined Lowe’s in 1994 as a team leader at the Lowe’s Wilmington Pike, Ohio store and has held a number of positions of increasing respons... 

N. Brian Peace
Corporate Administration Executive
N. Brian Peace
Corporate Administration Executive


Brian Peace was named corporate administration executive in May of 2012, and is responsible for government affairs, corporate facilities, corporate security, aviation, and corporate events and travel.

He joined Lowe’s in 1997, and previously served as senior vice president of corporate affairs and vice president of corporate communications, where he also oversaw public relations, internal communications, and community relations.

Peace earned a bachelor’s degree from Appalachia... 

Paul D. Ramsay
SVP, U.S. Home Improvement
Paul D. Ramsay
SVP, U.S. Home Improvement


Paul Ramsay was named senior vice president of U.S. Home Improvement in April 2013 and is responsible for the development and execution of all technology services and omni-channel platforms to align with the overall vision of the U.S. home improvement business.

Ramsay joined Lowe’s in 2011 as senior vice president of IT infrastructure and operations. He previously served as vice president of exploration and production information technology for Hess Corporation.

Ramsay has m... 

M. Lee Reeves
Senior Vice President, Deputy General Counsel
M. Lee Reeves
Senior Vice President, Deputy General Counsel


M. Lee Reeves was promoted to Senior Vice President, Deputy General Counsel in 2011 after serving in a number of roles with increasing responsibility for Lowe’s legal department. Reeves leads the Corporate Transaction, Intellectual Property and Information Technology legal teams. He joined Lowe’s in 2004 as Senior Counsel, after serving as a member of a private law firm.

Reeves earned a bachelor of business administration degree in finance from Southern Methodist University where he a... 

William D. (Doug) Robinson
Head of International Operations and Development
William D. (Doug) Robinson
Head of International Operations and Development


Doug Robinson was named head of international operations and development in May of 2012, and is responsible for Lowe’s operations in Canada and Mexico, and developing other international opportunities.

He joined Lowe’s in 2003 with more than 20 years experience in the home improvement industry. Most recently he served as senior vice president of international operations and customer support services, and was president of Lowe’s Canada from the time the company announced its internati... 

Kelly C. Ross
Senior Vice President of Financial Planning & Analysis
Kelly C. Ross
Senior Vice President of Financial Planning & Analysis


Kelly Ross was named senior vice president of financial planning and analysis (FP&A) in January 2008 and is responsible for annual planning and budgeting, financial forecasting, reporting and analysis. Ross joined Lowe’s in 2002 with more than eight years of retail experience. He served most recently as vice president of FP&A and has also worked as director of merchandising and director of business analysis and performance metrics. Ross earned a bachelor’s degree in economics from the Universi... 
Janet M. Saura
Senior Vice President, Deputy General Counsel
Janet M. Saura
Senior Vice President, Deputy General Counsel


Janet M. Saura was promoted to senior vice president and deputy general counsel in 2010, responsible for employee relations counseling, government transactions and compliance and certain litigation matters.

Saura joined Lowe’s in 2006 to build a function within the legal department to focus on daily counsel, labor relations and compliance in the employment arena.

She earned her bachelor’s degree in political science from Oakland University and her juris doctor from the Univers... 

Stephen J. Szilagyi
Supply Chain Executive
Stephen J. Szilagyi
Supply Chain Executive


Steve Szilagyi was named supply chain executive in January 2013 and is responsible for overseeing Lowe’s state-of-the-art logistics and distribution network.

Szilagyi began his career at Lowe’s in 2001 as regional director of distribution, was named vice president of distribution in 2002 and senior vice president in 2006. He has more than 25 years of supply chain experience, including leadership roles prior to Lowe’s in wholesale distribution and retail/consumer products supply chain... 

Gary E. Wyatt
Real Estate Executive
Gary E. Wyatt
Real Estate Executive


Gary Wyatt was named Real Estate Executive in May of 2012, and is responsible for designing, planning, construction and maintenance of retail and customer service spaces in the United States.

Wyatt joined Lowe’s in 1984 as a commodity trader in the Lumber Division. He also served in a number of roles in research and marketing, and served as vice president of research before moving into site acquisition, development, engineering, construction and property management for more than 1,70...