Jack in the Box Inc. focuses on enhancing shareholder value through increased executive accountability and alignment of our executives’ long-term financial interests with those of our shareholders by requiring them to maintain a personal stake in the company's common stock. Our stock ownership guidelines specify that senior executives hold the lesser of a fixed number of shares or a multiple of salary, as follows:

If a senior executive has not met the stock ownership guideline, they must hold 100% of the after-tax net shares associated with a restricted stock award. If the senior executive has met the guideline, they must hold 50% of the after-tax shares associated with a restricted stock award. All other executives are required to hold 50% of the after-tax net shares associated with restricted stock awards. The shares must be held until termination from the Company.

The corporate governance principles and practices at Jack in the Box specify the policies and procedures for making decisions on corporate affairs. Key to this system is an active board of directors that provides oversight on issues ranging from an effective corporate ethics program to strategic planning. And to remain objective and effective, the board's outside directors meet regularly without management present.

Guest Relations

To help ensure that the same high standards governing the company's corporate affairs extend to each Jack in the Box restaurant, guests are encouraged to discuss their dining experience with a restaurant manager. If an issue related to products or customer service persists or if guests wish to have further discussions with a representative from the company's corporate office, they may call a toll-free hotline (800-955-5225), which is promoted in each restaurant. The company's Guest Relations department, which has been consistently recognized by Restaurant Business News as being prompt, responsive and effective, is staffed Monday through Friday from 7 a.m. to 4 p.m. PST, and can be reached via the contact us link located on our website.