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Company History

1986-87
Our founders, Jim and Janice Dougherty, incorporate their pet superstore concept as Pacific Coast Distributing, Inc. in 1986. Our first two stores, originally called PetFood Warehouse, open in Arizona in 1987.

1988
Committed to helping save lives, all seven stores work with local animal welfare groups to hold fundraising and pet adoption events.

1989
We change our store name from PetFood Warehouse to PETsMART® and open our first full-service grooming salon as well as bird, fish and small pet departments.

1992
We open our 50th store as well as our first permanent in-store adoption center and veterinarian clinic.

1993
We go public on the stock market (NASDAQ: PETM).

1994
We open our 100th store and begin offering in-store pet training.

PETsMART Charities, Inc. forms as an independent, nonprofit organization and we partner with them to help save the lives of homeless pets.

 

1996
We open our first eight stores in Canada.

 

1998
We open our 500th store.

2000
We introduce our vision statement: To provide Total Lifetime Care SM for every pet, every parent, every time—which we do by offering superior products, unmatched services and superb customer service to pet parents and their pets.

2002
We start testing PETsMART PETsHOTELs® in two of our Phoenix stores.

2004
We launch PETsMART® PetPerks®, our customer loyalty program, to provide pet parents with better communications and valuable offers.

2005
We move away from the “mart” mentality and focus on our “smart” solutions—we become PetSmart.

2007
We open our 1,000th store.

2008
We open our 100th PetSmart PetsHotel®.

2010
We partner with GNC and Martha Stewart to launch the first of many exclusive brands—GNC Pets TM and Martha Stewart Pets TM.

2011
We open stores in Puerto Rico and end the year with more than 50,000 associates.

PetSmart Charities introduces Enhanced Adoption Centers inside ten PetSmart stores. These full-scale centers are open daily, house dogs and cats, and are run by a local animal-welfare organization.

2012
We celebrate our 25th anniversary and our five-millionth pet adoption through our partnership with PetSmart Charities.

We extend our exclusive brands to include The Bret Michaels Pets Rock TM collection and Toys “R” Us Pets.