NCR cloud-based infrastructure and APIs enable strategic integration
of NCR Aloha point-of-sale and loyalty applications with MONKEY™ cloud
based off-premise platform
DULUTH, Ga.--(BUSINESS WIRE)--Nov. 15, 2017--
NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions,
has announced a strategic integration with MONKEY™, the leading
cloud-based software platform created by MonkeyMedia Software for
takeout, delivery and catering service channels. This integration
enables NCR Aloha point-of-sale (POS) users to seamlessly manage orders
placed through the MONKEY platform eliminating the need for extensive IT
involvement.
According to Euromonitor International, food delivery is expecting to
grow 51% from 2016 to 2021. Restaurants are quickly transforming their
ordering channels to accelerate off-premise ordering and operations.
NCR’s cloud-based infrastructure and APIs make it easier for NCR and
technology partners, like MonkeyMedia Software, to seamlessly integrate
and enable innovative solutions that span channels and applications.
MonkeyMedia is using an NCR ordering open API to integrate and inject
orders directly into the NCR Aloha POS, reducing restaurant operators’
IT efforts and spend associated with bringing multiple ordering channels
together in one ecosystem.
“On the Border is constantly seeking ways to effectively leverage
technology to improve the overall guest experience,“ said Richard
Wallace, senior director of information technology at On the Border.
“The NCR Aloha POS and MonkeyMedia Software integration has enabled an
improvement in operational efficiency while simplifying our catering
operations for our restaurant team members. This represents a
significant two-fold benefit for our brand.”
“The explosion of takeout, delivery and catering, combined with the
swift adoption of mobile technology, has made off-premise a critical
component to the future growth of many of the restaurant brands that we
work with,” said Don Zimmerman, general manager of hospitality solutions
at NCR. “The key is giving restaurants a platform that empowers them to
easily add any channel they want while maintaining the same order flow
management into the kitchen and consolidated reporting across all
channels.”
MonkeyMedia Software's flagship product MONKEY provides restaurant
operators with full control over their takeout, delivery, and catering
programs. With MONKEY, operators have access to a full suite of
off-premise functionality, including unified multi-channel ordering
(online, mobile and call center), CRM, case management, catering sales
team and lead management, integrated accounting functionality to manage
business-to-business accounts, catering order production management, and
delivery dispatch management. The solution also provides an extensive
reporting and analytics engine to help provide insights and drive
off-premise sales.
“When we developed MonkeyMedia Software 20 years ago, our goal was to
make takeout, delivery and catering easier to manage for our restaurant
partners,” said Erle Dardick, CEO and founder of MonkeyMedia Software.
“We think collaboration with omni-channel transformation leaders, like
NCR, will change the way operators manage their off-premise business,
making it as seamless as possible.”
“As a customer of both NCR and MonkeyMedia Software, we look forward to
seeing the results of their combined capabilities,” said Randy White,
vice president of retail information technology with FOCUS Brands. “This
integration will make our off-premise business easier to execute and our
systems more efficient as a result.”
About MonkeyMedia Software
Using the “5 Pillars of Successful Restaurant Takeout, Delivery, and
Catering,” Catering Institute business framework, MonkeyMedia Software
works closely with each brand’s executive team to drive strategic
alignment, provide education for team members, and deploy the MONKEY
platform. MONKEY is the leading cloud-based software platform for
takeout, delivery and catering service channels. Learn more at www.monkeymediasoftware.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables nearly 700 million transactions daily across the financial,
retail, hospitality, travel, telecom and technology industries. NCR
solutions run the everyday transactions that make your life easier. NCR
is headquartered in Duluth, Ga., with about 30,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the
United States and other countries. NCR encourages investors to visit its
website which is updated regularly with financial and other important
information about NCR.
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View source version on businesswire.com: http://www.businesswire.com/news/home/20171115005215/en/
Source: NCR Corporation
NCR Public Relations
Tim Henschel, 770-299-5100
tim.henschel@ncr.com