Breakthrough ATM solution from NCR helps financial institutions transform retail banking and deliver omni-channel experiences
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Ushering in a
Through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.
Built-in video banking also enables financial institutions to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be. NCR is currently the only company that can offer video banking fully integrated in one ATM platform. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network. NCR’s research shows that 80 percent of the transactions typically completed inside a physical branch can be completed through a live video teller at an ATM.
“The power of digital banking is that it empowers customers to be
self-directed and choose the level of interaction they want. But banking
is a relationship business, and bankers want to stand ready to provide
one-to-one interactions at moments that are the most relevant, useful,
and actionable,” said
“Financial institutions need to be ready to offer the experience digital
natives demand as they come of age and require more financial services,”
said
The SelfServ 80 Series was recognized as an International Design Excellence Awards 2016 finalist. It is rooted in NCR’s 132-year history of understanding consumer behavior, its deep domain experience in retail banking and the strong legacy of its SelfServ brand – the most popular ATM family in the world.
The modern design comes with fully customizable, color-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks amazing customer experiences across physical and digital banking channels.
“The adoption of this new solution is incredibly exciting. Several of
the largest banks in the world, along with many community banks, have
signed on for initial delivery contracts, with thousands of units
installed to date,” added
The SelfServ 80 Series is available now in select markets, including
For additional materials including high-resolution product images, whitepapers, FAQs, please click here. To download the SelfServ 80 Series application on iOS, click here.
About
NCR is headquartered in
Web sites: www.ncr.com; www.ncr.com/SelfServ80
Twitter: @NCRCorporation
LinkedIn: www.linkedin.com/company/ncr-corporation
View source version on businesswire.com: http://www.businesswire.com/news/home/20170215006160/en/
Source:
NCR Corporation
Scott Sykes, 212-589-8428
scott.sykes@ncr.com