Abu Dhabi Islamic Bank to Also Integrate Emirates ID Reader into the
New ATMs
ABU DHABI, United Arab Emirates--(BUSINESS WIRE)--Nov. 14, 2016--
NCR
Corporation (NYSE:NCR), a global leader in omni-channel solutions,
announced today that Abu
Dhabi Islamic Bank (ADIB), the country’s leading financial
institution, will transform its 20 ATMs with NCR’s voice-guided
technology, assisting visually impaired customers to easily and securely
navigate ATM transactions without additional assistance. The new ATMs
will be available to customers in December 2016.
As part of the agreement, NCR will also upgrade the ATMs with Emirates
ID card readers that will allow ADIB customers to reset their EIDA PIN
at the ATM – a requirement for the country’s eGovernment initiative –
without having to visit a physical bank branch.
Philip King, ADIB’s Head of Retail Banking, commented, “In line with the
Central Bank’s commitment to the visually impaired, we are pleased to be
partnering with NCR in our efforts to better meet the needs of visually
impaired customers, and to empower them to take control of their
transactions and have secure access to our ATM services. ADIB continues
to look for ways to utilize innovative technology to bring convenience
and flexibility to our customers’ everyday banking transactions, and
deliver a superior customer experience every time.”
NCR ATMs are equipped with unique software and hardware features to
ensure that executing standard ATM transactions is simple for the
visually impaired, including reading aloud on-screen messages that
provide complete orientation and makes the transaction easier to
navigate. An important security feature of this ATM is that it provides
the person an option to blank out the screen as a safety mechanism to
avoid shoulder surfing by any by-stander trying to access customer data
during the transaction.
“This is the first of its kind of project in the UAE capital and a
bank-wide digitization initiative, in line with the Central Bank’s
commitment to visually impaired cardholders,” said Wael El Aawar,
managing director for NCR in Saudi and Gulf. “NCR ATMs are designed as
per Access for All (AFA) standards and comprises accessible key pads,
voice-guidance technology, Braille stickers and multi-lingual capability
that allows visually challenged customers to securely execute standard
ATM transactions such as withdrawals, deposits and payments without any
help.”
Approximately 98% of all ADIB’s cash transactions are conducted though
ADIB’s ATMs, which also offer other services including utility bill
payments, money transfers and charity donations. ADIB was also first to
introduce the region’s first biometric ATMs in cooperation with the
Emirates ID Authority.
About ADIB
ADIB is a leading bank in the UAE with more than AED 120 billion in
assets. Its 900,000 customers benefit from the third largest
distribution network in the UAE with 88 branches and more than 770 ATMs.
The bank also offers world-class online, mobile and phone banking
services, providing clients with seamless digital access to their
accounts 24 hours a day. ADIB provides retail, corporate, business,
private banking and wealth management solutions. The bank was
established in 1997 and its shares are traded on the Abu Dhabi
Securities Exchange (ADX).
In the UAE, the Bank has more than 2,300 employees and remains one of
the leading banks in the recruitment, development and promotion of local
talent in all the markets in which it operates. The bank has one of the
highest Emiratisation ratios with more than 43 percent of the bank’s
workforce being UAE Nationals.
ADIB has presence in six strategic markets: Egypt, where it has 70
branches, the Kingdom of Saudi Arabia, the United Kingdom, Sudan, Iraq
and Qatar.
Named “Best Bank in the UAE” by The Financial Times’ The Banker
publication, ADIB has a rich track record of innovation, including
introducing the award-winning Ghina savings account, award-winning
co-branded cards with Etihad and Etisalat and a wide range of financing
products.
About NCR Corporation
NCR Corporation (NYSE:NCR) is the global leader in omni-channel
solutions, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia, with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
View source version on businesswire.com: http://www.businesswire.com/news/home/20161114005522/en/
Source: NCR Corporation and ADIB
ADIB
Radwa Shehab, +971504734482
Corporate Communications
www.adib.ae
or
Brunswick
Group
Mouaffak Hajjar, +971 56 174 8183
Account Director
or
NCR
Corporation
Rakesh Aulaya, 912.261.954.83
rakesh.aulaya@ncr.com