DULUTH, Ga.--(BUSINESS WIRE)--Feb. 18, 2015--
Reliance Bank, a subsidiary of Reliance Bancshares, Inc. (OTCPK: RLBS),
has recently introduced a new approach to personalized service with the
latest technology from NCR Corporation (NYSE: NCR), the global leader in
consumer transaction technologies. Reliance is the first bank to
implement NCR Interactive Teller in the St. Louis area. Built on sleek,
modern hardware with an interactive touchscreen, this new software
allows a live teller to take remote control of an ATM to assist
customers with up to 95 percent of transactions typically completed by
tellers inside a branch.
“Reliance Bank has always striven to be innovative while serving our
customers to the best of our abilities,” said Rick Sems, President & CEO
of Reliance Bank. “Now our bank can better serve our tech-savvy
customers with this new state-of-the-art technology, which will help
enhance customer experience with Reliance.”
With this technology, a live teller from a remote location takes control
of an ATM-like device while serving the customer over two-way video,
which helps to provide a more personalized experience. The solution
provides live teller services for customers who want a more human
experience. Customers will, for example, be able to perform secure
transactions without using a traditional ATM card. Additionally, remote
tellers can provide cash beyond ATM limits, assist in mortgage payments,
cashing checks, and more.
“We continue to see financial institutions in new markets around the
country introduce this game-changing technology for the transformation
of the bank branch and entire retail banking network,” said Jed Taylor,
general manager, NCR Interactive Services. “Reliance Bank’s customers
will appreciate the increased convenience and personal service that can
be delivered through Interactive Teller.”
About Reliance Bancshares, Inc.
Reliance Bancshares, Inc., headquartered in St. Louis, MO, is a Missouri
bank holding company that provides a full range of banking services to
individual and corporate customers. The Company’s common stock is quoted
on the Pink Sheets (www.pinksheets.com)
under the symbol “RLBS”. It currently operates twenty branches and one
loan production office (LPO) in the St. Louis metropolitan area and two
branches in Fort Myers, Florida under the name of Reliance Bank. The
company’s total assets as of December 31, 2014 were approximately $1.2
billion. Reliance Bank’s website can be found at www.reliancebankstl.com
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables nearly 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
For more information, please visit www.ncr.com.
Web site: www.ncr.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Source: NCR Corporation
NCR Corporation
Jeff Dudash, 770-212-5091
Jeff.dudash@ncr.com