Corporate Officers

Hubert is Best Buy’s Chief Executive Officer and a member of its Board of Directors. Hubert is a strategic thinker with deep financial acumen and global experience leading large, international employee groups.

Over the last 15 years, Joly has developed a track record of successful turnarounds and growth in the media, technology and services sectors.

In the media sector, he led the restructuring and growth of Vivendi’s video game’s business (now part of Activision Blizzard) ... 

Sharon McCollam, 50, was appointed Executive Vice President, Chief Administrative Officer and Chief Financial Officer in December 2012. Ms. McCollam was previously executive vice president, chief operating and chief financial officer of Williams-Sonoma Inc., a premier specialty retailer of home furnishings, from July 2006 until her retirement in March 2012. At Williams-Sonoma, she was responsible for the long-term strategic planning activities of the company and oversaw multiple key functions... 

Shari L. Ballard was named Executive Vice President — President, International in January 2012. Previously, she served as Executive Vice President, President — Americas since 2010, Executive Vice President — Retail Channel Management from 2007 to 2010 and as Executive Vice President — Human Resources and Legal from 2004 to 2007. Ms. Ballard joined us in 1993 and has served as Senior Vice President, Vice President, and General and Assistant Store Manager. Ms. Ballard is a member of the Univers... 

Scott Durchslag is the senior vice president of Best Buy and president, Online and Global e-Commerce for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In this role, Durchslag leads BestBuy.com, the world’s 11th largest online retailer, along with the company’s overall strategy to advance Best Buy’s global e-commerce vision, retail multi-channel capabilities and online business. He is responsible for all of Best Buy’s global e-c... 

Christopher K.K. Gould joined us in 2010 when he was named Vice President, Treasurer. Prior to joining us, Mr. Gould spent eleven years at Wal-Mart Stores, Inc., a global retailer, most recently as vice president and head of the capital markets division from 2007 to 2010. From 2006 to 2007, he was a senior director and head of finance for the financial services division, and prior to that, Mr. Gould held other financial leadership roles in Wal-Mart in its international, corporate finance and ... 

Susan S. Grafton was named Vice President, Controller and Chief Accounting Officer in 2006. From 2005 to 2006, she served as Vice President — Financial Operations and Controller, and from 2004 to 2005, she served as Vice President — Finance, Planning and Performance Management. Prior to joining us in 2000, she worked in finance and accounting positions with The Pillsbury Company and Pitney Bowes, Inc. Ms. Grafton is a member of Financial Executives International's Committee on Corporate Repor... 

Keith J. Nelsen was named Executive Vice President, General Counsel in May 2011. He previously served as Senior Vice President, Commercial & International General Counsel from 2008 until his current appointment. Mr. Nelsen joined us in 2006 as Vice President, Operations & International General Counsel. Prior to joining us, he worked at Danka Business Systems PLC, an office products supplier, from 1997 to 2006 and served in various roles, including chief administration officer and general coun... 

Carol Surface is executive vice president, chief human resources officer for Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In this role, Surface is responsible for directing and developing the company’s overall human resources strategy, including global talent attraction, staffing and retention, leadership development, diversity, organizational design, employee education and development, compensation and benefits and employee relations.