However, despite their efforts, many marketers still aren't seeing strong results from their revamped social strategies. In fact, research shows that 25 percent of brand marketers are actively developing their social media strategies, but still find themselves struggling to execute these new tactics[1]. So, what are they doing wrong?
In
- A look at how today's most socially savvy brands are using social to boost customer loyalty, advocacy, and retention
- A Customer Strategist eBook that explores how to harness social to deepen customer insight and build organizational value
- A look at how companies can leverage social media to dramatically enhance customer service
- A three step guide for crafting a social support strategy that connects with customers
- An examination of three social strategies that can help businesses propel their customer experience to the next level
- An infographic that demonstrates the expanding size of the social universe
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[1] Source: Balihoo
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Media Contact, Marcela Velez, 303.397.8276, Investor Contact, Paul Miller, 303.397.8641