Launches four-market trial of voice-enabled local search in partnership with
Call Genie
CARY, N.C., Sept. 5 /PRNewswire-FirstCall/ -- R.H. Donnelley Corporation
(NYSE: RHD), one of the nation's leading yellow pages and online local
commercial search companies, today launched a four-market trial of a new
voice-enabled local search solution -- 1-800-CallDex(TM). Working with
Toronto-based Call Genie (TSXV: GNE), a leading provider of enhanced
voice-enabled mobile local search products and services, R.H. Donnelley is
testing the new service to determine its viability before officially adding it
to its portfolio of local search services.
The new 1-800 service -- launching today in Denver, Phoenix, Spokane and
Tucson -- provides free, local category search for consumers seeking
businesses. The service provides addresses and phone numbers, as well as
business descriptions, hours of operation, payment methods and more.
"We have been following the voice-enabled market and believe the time is
now right to introduce this new solution," said Maggie Le Beau, senior vice
president and Chief Marketing Officer for R.H. Donnelley. "Voice-enabled
search solutions complement our existing offerings -- print and online
products -- and address the needs of the mobile consumer by providing
immediate, relevant search results via their telephone. It's all part of our
ongoing commitment of helping consumers connect with advertisers -- whenever,
however and wherever they choose to search."
R.H. Donnelley selected Call Genie to help develop and support the new
solution via its latest release of its Enhanced Voice Directory (EVD(TM))
product. This release allows consumers in 1-800-CallDex markets to refine
their searches by referencing landmarks, neighborhoods and intersections
-- thus helping find relevant search results related to their current location
or the location to which they are traveling. This capability is built on
voice recognition, which understands accents and other nuances of how people
speak and request information. This intelligent system also evaluates what is
being asked and continuously updates the system to reflect how local residents
refer to specific landmarks or locations.
"Call Genie brings extensive knowledge of voice search technology and
caller habits, as well as proven expertise in managing yellow pages and other
directory listings, to R.H. Donnelley," said Michael Durance, CEO for Call
Genie. "We're excited to work with R.H. Donnelley on what we feel will be a
successful trial and look forward to our continued work with them on this
service."
During the trial period, R.H. Donnelley will be tracking consumer usage
patterns with the service, as well as consumer feedback. Callers can visit
http://www.telldex.com to log comments or suggestions about their
1-800-CallDex experience.
About R.H. Donnelley
R.H. Donnelley connects businesses and consumers through its broad
portfolio of print and interactive marketing solutions. Small- and
medium-sized businesses look to R.H. Donnelley's experienced team of marketing
consultants to help them grow their companies and drive sales leads. Consumers
depend on the company's reliable, trusted, local business content to deliver
the most relevant search results when they are seeking local goods and
services. For more information, visit http://www.rhd.com.
About Call Genie, Inc.
Call Genie, Inc. is a leading provider of enhanced Voice-enabled Mobile
Local Search ("VoMoLo") search products and services. Offered as a turnkey or
ASP solution, Call Genie's Enhanced Voice Directory (EVD(TM)) platform enables
companies to offer a comprehensive, voice-enabled business category search
service to consumers and business customers. EVD(TM) is network, handset and
location independent, and can be incorporated into any existing DA service or
deployed as a stand-alone offering. Call Genie won the 2006 Yellow Page
Association Industry Excellence Award for Marketing Innovation in North
America, the 2006 Whitaker Innovation Award in Europe, and the 2006 118
Tracker Award for Technology Innovation in the UK. For more information,
visit http://www.callgenie.com.
SOURCE R.H. Donnelley Corporation
CONTACT: Pete Larmey of R.H. Donnelley, +1-919-297-1521,
peter.larmey@rhd.com; or Liz Edelbrock of GolinHarris, +1-972-341-2598,
ledelbrock@golinharris.com, for R.H. Donnelley
Web site: http://www.rhd.com
http://www.callgenie.com
(RHD)