Webster has long believed in the importance of sound and effective corporate governance. Over the years we have forged an explicit link between our corporate culture and corporate governance by identifying our core values, communicating them and living them every day.
There must be no gap between our values and actual behavior. There can be no difference between values and how employees think and deal with each other and customers, their communities and even their competitors. Our values must be lived in the ways directors govern and managers manage.
At Webster we have a few simple but vital values we call the ”Webster Way”. They form the unshakeable core at Webster which gives rise to unlimited opportunity. Our values are the context in which we compete, the principles by which we govern.
The Webster Way
We take personal responsibilityfor meeting our customers' needs.
We respect the dignityof every individual.
We earn trustthrough ethical behavior.
We earn people’s confidencethrough ethical behavior.
We give of ourselvesin the communities we serve.
We work togetherto achieve outstanding results.
James C. Smith, Chairman & CEO
Email Customer Service
February 12, 2014
Credit Suisse Financial Services Forum