FORT WORTH, TX - June 7, 2000 -- Sabre Holdings Corporation (NYSE: TSG) announced today that the company has entered into a 10-year agreement with Bahamasair for strategic consulting and information technology services. The agreement is valued at $15.4 million. By using Sabre's proven technologies, Bahamasair will augment its passenger reservation and service systems, inventory and maintenance controls, desktop management processes and customer service initiatives.
"Our relationship with Sabre offers Bahamasair the strategic and operational expertise needed to increase our profitability to become a leading regional carrier," said Frederik Gottlieb, chairman of Bahamasair. "We're creating superior customer service programs to enhance our passenger experience from reservations to baggage claim."
Sabre has been working with Bahamasair's executive management team on their strategic and technical efforts since February of this year. Sabre will continue consulting Bahamasair in the areas of finances, operations and marketing.
"This agreement with Bahamasair confirms our commitment to providing airlines with services and solutions to grow their business," said Joe Saliba, senior vice president of Sabre. "With our proven airline expertise and vast product portfolio, we are able to deliver a wide array of solutions to address strategic and operational issues to help airlines meet their unique business requirements."
Bahamasair will begin using the SabreÒ Passenger Reservation System, SabreÒ ACS with the SabreÒ Qik interface, Reward, Qik-Res and SabreÒ Maxi-Merlin.
- The Passenger Reservation System is the most utilized airline reservations system in the world and will provide Bahamasair a technological advantage in the areas of seat inventory control, electronic ticketing, code-sharing, connectivity to global distribution system, Internet access and e-commerce.
- The ACS passenger check-in system with the Qik interface and Qik-Res allows reservation agents to quickly and efficiently service passengers by presenting passenger information in a consistent, uncomplicated format with logical entry sequences and graphical representations. Qik-Res system simplifies the Bahamasair reservation process, allowing agents to focus more on the customer.
- The Reward loyalty management system enables Bahamasair to create and maintain customer loyalty by offering recognition awards and incentives. Reward tracks frequent flyer accounts, manages bonuses and promotions, and performs marketing analysis on passenger preferences.
- The Maxi-Merlin maintenance, engineering, and inventory system is an online, real-time, fully integrated enterprise-wide solution which offers airlines a tool to achieve optimal utilization of aircraft resources, improved performance, and decreased cost.
Bahamasair chose these Sabre products to improve customer satisfaction, to enable competitive market decisions, to increase operational efficiency, to improve integration among its key reservations, maintenance and marketing systems and revenue generation.
Bahamasair, the national carrier of The Bahamas, is wholly owned by the Bahamian government and has been in operation for 27 years. The Bahamasair fleet presently consists of 8 short-haul aircraft, which board over 1.5 million passengers a year. The airline serves the regional Bahamian Islands, as well as several U.S. cities and The Turks and Caicos.
Sabre is the global leader in applying information technology to meet the needs of the travel and transportation industries with advanced and innovative technology skills to deliver progressive solutions. Headquartered in Dallas/Fort Worth, Texas, the company has more than 10,000 employees worldwide who span 45 countries. Sabre reported 1999 revenues of $2.4 billion, up 5.6 percent from 1998. Net earnings excluding special items were $264 million, up 15.2 percent from the prior year. More information on Sabre is available on the World Wide Web at http://www.sabre.com. Sabre and the Sabre logo are registered trademarks of an affiliate of Sabre Inc.