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News Release

Capital One Bank Announces Branch Closings in Advance of Tropical Storm Isaac; ATMs, Online Banking Ready to Assist Customers

New Orleans, La. (August 27, 2012) -- Capital One Bank today announced the following news regarding its branch

operations in advance of Tropical Storm Isaac:

The Destrehan, Luling and Norco branches closed at 1 p.m. today.

All branches in the following Southeast Louisiana parishes will close at 4 p.m. today.



• St. Bernard

• St. Tammany

• Washington

• St. Charles (other than those listed above)

• St. John

• Terrebonne

• Lafourche

• Assumption.

The branches that are closing early today are scheduled to remain closed Tuesday and Wednesday, but some may

reopen earlier if it is safe to do so.

It remains business as usual at all other Capital One Bank branches.

Customers of branches that will close early today have the option of using other Capital One Bank branches that are

maintaining regular hours. They also have the option of using Capital One ATMs and Capital One’s Online Banking

service at

Capital One Bank will continue to monitor Isaac’s movement and make decisions about branch closings based on


About Capital One

Capital One Financial Corporation ( is a financial holding company whose subsidiaries, which

include Capital One, N.A., Capital One Bank (USA), N. A., and ING Bank, fsb, had $213.9 billion in deposits and $296.6

billion in total assets outstanding as of June 30, 2012. Headquartered in McLean, Virginia, Capital One and ING DIRECT

offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients

through a variety of channels. Capital One, N.A. has approximately 1,000 branch locations primarily in Louisiana, Texas,

New York, New Jersey, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on

the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.



Steven Thorpe