FALLS CHURCH, Va., June 1 /PRNewswire/ -- Washington Governor Gary Locke
joined Capital One to officially open the company's processing facility and to
announce the company's plans to open its first West Coast customer relations
call center. The Fortune "Best Place to Work" company plans to hire an
additional 300 people to staff the customer relations call center at its
SeaTac Plaza location in Federal Way. These new jobs are in addition to the
260 open positions for the production facility that are expected to be filled
by the end of the year. Those interested in opportunities are invited to call
the company's hiring line at 1-800-77-HIRE-1.
Governor Locke said of Capital One's expansion plans, "I am thrilled that
Capital One is creating more family-wage jobs here in Washington. Not only
does this announcement expand Capital One's presence in the community with
quality jobs, but it strengthens the local economy. And I appreciate the
company's commitment to helping at-risk children through its unique
partnerships."
The state-of-the-art 144,000-square-foot processing facility, located at
East Campus Corporate Park, is fully equipped to support around-the-clock
processing for the credit card business. Currently, Capital One employs 240
associates in the processing plant to implement many of the company's
operational needs.
"Expanding to the West Coast has proven to be a stellar fit for Capital
One," said President and Chief Operating Officer Nigel Morris. "We have found
a passionate labor force here in Federal Way that is committed to providing
top-tier quality service to our burgeoning 25 million-plus customer base. We
are looking forward to continuing to explore options for growth in the Federal
Way area that will support our business needs."
As part of the day's celebration, Capital One announced a partnership with
Communities in Schools of Washington. The $60,000 Capital One grant will be
used to support Communities in Schools' mission of helping young people learn,
stay in school and prepare for life. This gift is in addition to a $100,000
grant that Capital One donated to the Washington Reading Corps when it first
announced its West Coast expansion (January 1999).
Mark Tiltman, Capital One's Federal Way Site Director, stressed the
company's commitment to Washington State. "Not only do we want to be an
employer of choice with high caliber jobs in the area, but we also want to be
a good neighbor. We recognize the true connection between our business, our
associates and our community, and see that as a powerful force in making a
meaningful difference in the lives of at-risk children."
Headquartered in Falls Church, Virginia, Capital One Financial Corporation
(www.CapitalOne.com) is a holding company whose principal subsidiaries,
Capital One Bank and Capital One, F.S.B., offer consumer lending products.
Capital One's subsidiaries collectively had 25.3 million accounts and $20.3
billion in managed loans outstanding as of March 31, 2000. Capital One is one
of the major financial service providers on the Internet, with on-line account
decisioning, real-time account numbering, on-line retail deposits and a
growing number of customers serviced on-line. Capital One is a FORTUNE 500
company that trades on the New York Stock Exchange under the symbol "COF" and
is included in the S&P 500 index. Capital One was also ranked by Business
Week as one of the Top 50 Best Performers of the Standard & Poor's 500
companies index from March 1, 1999 to March 1, 2000 (March 27 issue).
SOURCE Capital One Financial Corporation
CONTACT: Hamilton Holloway of Capital One, 804-934-5900, or email:
Hamilton.Holloway@CapitalOne.com/