Capital One Reports Record Earnings for 2002; Earnings Per Share Increased 35% Year Over Year

FALLS CHURCH, Va., Jan. 16 /PRNewswire-FirstCall/ -- Capital One Financial Corporation (NYSE: COF) today announced 35 percent earnings per share growth for 2002, driven by a 38 percent increase in year over year revenue and a relatively modest 13 percent increase in operating and marketing expense.

Earnings were $899.6 million, or $3.93 per share, in 2002 compared with earnings of $642.0 million, or $2.91 per share, in 2001. For the fourth quarter of 2002, earnings were $239.7 million, or $1.05 per share, compared with earnings of $177.7 million, or $.80 per share, for the fourth quarter 2001.

"We are pleased with the changes made to the recently issued FFIEC guidelines on credit card account management and loss allowance practices. We believe that our current practices comply with the guidelines and that these new guidelines should not have a material impact on our financial performance," said Richard D. Fairbank, Capital One's Chairman and Chief Executive Officer. "Additionally, based on the performance of our portfolio, we reaffirm our previous guidance on charge-offs in 2003, with a slightly improved outlook."

Capital One's managed loan balances increased by 32 percent, to $59.7 billion at December 31, 2002, from $45.3 billion at December 31, 2001. For the year, Capital One added 3.6 million net new accounts, bringing its total accounts to 47.4 million, making it one of the world's largest consumer financial services franchises.

The managed net charge-off rate increased to 6.21 percent in the fourth quarter of 2002 from 4.96 percent in the previous quarter. The managed delinquency rate (30+ days) increased to 5.60 percent at December 31, 2002, compared with 5.36 percent at September 30, 2002. The increases in the charge-off rate and the delinquency rate were consistent with previous indications, and reflected the seasoning of subprime loans added to the portfolio in the fourth quarter of 2001 and early 2002, and the slower growth in the portfolio in the fourth quarter of 2002. The company now expects its managed charge-off rate to increase to the mid-to-high six percent range in the first quarter of 2003 and remain in this range in the second quarter of 2003. In the second half of 2003 the company now expects the charge-off rate to decline to the low-to-mid six percent range.

"Capital One's 2002 earnings performance was achieved while increasing its allowance for loan losses by $880.0 million and spending approximately the same amount on marketing as last year," said Nigel W. Morris, Capital One's President and Chief Operating Officer. "We expect to grow earnings per share by 15 percent in 2003 as we shift upmarket and increase our marketing to take advantage of attractive opportunities."

Capital One's managed net revenue margin decreased to 16.11 percent, from 17.49 percent in the previous quarter. This decline primarily reflected the company's previously announced strategy of shifting its new business mix further upmarket, which resulted in lower revenue on new business. The quarter-over-quarter revenue margin decline also reflected the absence of a one-time revenue boost in the third quarter due to the reclassification of recoveries in the financial statements. Also, Capital One recorded a $33.4 million write-down on some of its interest-only (I/O) strip assets. This expense was more than offset by $66.7 million in gains on sales of securities from its liquidity portfolio.

Marketing expenses increased to $210.8 million in the fourth quarter of 2002 from $185.8 million in the previous quarter, as Capital One increased its marketing to the prime and superprime business lines. Operating expenses per account decreased to $76.22 in the fourth quarter from $79.79 in the previous quarter, due to the absence of one-time operating expenses incurred in the third quarter of 2002.

The company also announced it sold approximately $500.0 million of superprime auto loans in the fourth quarter of 2002 and entered into an agreement to sell up to $900.0 million of subprime auto loans in 2003.

The company cautioned that its current expectations for future earnings, and future charge-off rate expectations, are forward looking statements and actual results could differ materially from current expectations due to a number of factors, including: competition in the credit card industry; the actual account and balance growth achieved by the company; the company's ability to access the capital markets at attractive rates and terms to fund its operations and future growth; changes in regulation; and general economic conditions affecting consumer income and spending, which may affect consumer bankruptcies, defaults and charge-offs. A discussion of these and other factors can be found in Capital One's annual and other reports filed with the Securities and Exchange Commission, including, but not limited to, Capital One's report on Form 10-K for the year ended December 31, 2001.

Headquartered in Falls Church, Virginia, Capital One Financial Corporation (http://www.capitalone.com) is a holding company whose principal subsidiaries, Capital One Bank and Capital One, F.S.B., offer consumer lending products. Capital One's subsidiaries collectively had 47.4 million accounts and $59.7 billion in managed loans outstanding as of December 31, 2002. Capital One, a Fortune 500 company, is one of the largest providers of MasterCard and Visa credit cards in the world. Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 500 index.

Note: This release, financial information and a live Webcast of today's
5:00pm (EDT) analyst conference call is accessible on the Internet on Capital
One's home page (http://www.capitalone.com). Choose "About Capital One" to
access the Investor Center to view and download the earnings press release and
other financial information.
                    CAPITAL ONE FINANCIAL CORPORATION (COF)
                        FINANCIAL & STATISTICAL SUMMARY

                                           2002        2002         2002
    (in millions, except per share data
     and as noted)                          Q4          Q3           Q2

    Earnings (Managed Basis)
    Net Interest Income                  $1,442.2    $1,435.3      $1,234.3
    Non-Interest Income                   1,086.9     1,189.1       1,145.0
    Total Revenue                         2,529.1     2,624.4       2,379.3
    Provision for Loan Losses             1,021.5     1,055.9         881.9
    Marketing Expenses                      210.8       185.8         320.4
    Operating Expenses                      910.2       965.2 (2)     833.2
    Income Before Taxes                     386.6       417.5         343.7
    Tax Rate                                 38.0 %      38.0 %        38.0 %
    Net Income                             $239.7      $258.8        $213.1

    Common Share Statistics
    Basic EPS                               $1.08       $1.17         $0.97
    Diluted EPS                             $1.05       $1.13         $0.92
    Dividends Per Share                     $0.03       $0.03         $0.03
    Book Value Per Share (period end)      $20.44      $19.55        $18.13
    Stock Price Per Share (period end)     $29.72      $34.92        $61.05
    Total Market Capitalization (period
     end)                                $6,722.5    $7,744.2     $13,512.9
    Shares Outstanding (period end)         226.2       221.8         221.3
    Shares Used to Compute Basic EPS        221.8       220.6         220.0
    Shares Used to Compute Diluted EPS      228.2       228.4         231.7

    Managed Loan Statistics (period
     avg.)
    Average Loans                         $57,669     $55,350       $51,343
    Average Earning Assets                $62,789     $60,016       $55,559
    Average Assets                        $67,037     $64,193       $59,989
    Average Equity                         $4,568      $4,418        $4,021
    Net Interest Margin                      9.19 %      9.57 %        8.89 %
    Revenue Margin                          16.11 %     17.49 %       17.13 %
    Risk Adjusted Margin (1)                10.41 %     12.92 %       12.53 %
    Return on Average Assets (ROA)           1.43 %      1.61 %        1.42 %
    Return on Average Equity (ROE)          20.99 %     23.43 %       21.20 %
    Net Charge-Off Rate                      6.21 %      4.96 %        4.98 %
    Net Charge-Offs                        $895.5      $685.7        $639.4
    Cost Per Account (in dollars)          $76.22      $79.79        $69.99

    Managed Loan Statistics (period end)
    Reported Loans                        $27,854     $28,104       $24,965
    Off-Balance Sheet Loans                31,893      28,779        28,243
    Managed Loans                         $59,747     $56,883       $53,208
    Delinquency Rate (30+ days)              5.60 %      5.36 %        4.54 %
    Number of Accounts (000's)             47,369      48,163        48,612
    Total Assets                          $69,205     $65,614       $62,022
    Capital (3)                          $5,440.4    $5,149.6      $4,823.6
    Capital to Managed Assets Ratio          7.86 %      7.85 %        7.78 %

(1) Risk adjusted margin is total revenue less net charge-offs as a

percentage of average earning assets.

(2) Includes $110.0 million of one-time charges in Q3 2002.

(3) Includes preferred interests and mandatory convertible securities.

                    CAPITAL ONE FINANCIAL CORPORATION (COF)
                        FINANCIAL & STATISTICAL SUMMARY

                                                  2002              2001
    (in millions, except per share data
     and as noted)                                 Q1                Q4

    Earnings (Managed Basis)
    Net Interest Income                         $1,172.5          $1,021.7
    Non-Interest Income                            990.2             963.4
    Total Revenue                                2,162.7           1,985.1
    Provision for Loan Losses                      699.5             624.0
    Marketing Expenses                             353.5             301.2
    Operating Expenses                             806.4             773.4
    Income Before Taxes                            303.3             286.6
    Tax Rate                                        38.0 %            38.0 %
    Net Income                                    $188.0            $177.7

    Common Share Statistics
    Basic EPS                                      $0.86             $0.83
    Diluted EPS                                    $0.83             $0.80
    Dividends Per Share                            $0.03             $0.03
    Book Value Per Share (period end)             $16.69            $15.33
    Stock Price Per Share (period end)            $63.85            $53.95
    Total Market Capitalization (period
     end)                                      $14,079.3         $11,695.2
    Shares Outstanding (period end)                220.5             216.8
    Shares Used to Compute Basic EPS               217.5             214.7
    Shares Used to Compute Diluted EPS             226.6             223.4

    Managed Loan Statistics (period avg.)
    Average Loans                                $46,688           $41,352
    Average Earning Assets                       $50,538           $45,295
    Average Assets                               $54,258           $48,906
    Average Equity                                $3,572            $3,223
    Net Interest Margin                             9.28 %            9.02 %
    Revenue Margin                                 17.12 %           17.53 %
    Risk Adjusted Margin (1)                       12.78 %           12.96 %
    Return on Average Assets (ROA)                  1.39 %            1.45 %
    Return on Average Equity (ROE)                 21.06 %           22.05 %
    Net Charge-Off Rate                             4.70 %            5.01 %
    Net Charge-Offs                               $548.6            $517.5
    Cost Per Account (in dollars)                 $71.33            $73.69

    Managed Loan Statistics (period end)
    Reported Loans                               $24,428           $20,921
    Off-Balance Sheet Loans                       24,136            24,343
    Managed Loans                                $48,564           $45,264
    Delinquency Rate (30+ days)                     4.80 %            4.95 %
    Number of Accounts (000's)                    46,623            43,815
    Total Assets                                 $55,381           $52,506
    Capital (3)                                 $3,778.4          $3,422.2
    Capital to Managed Assets Ratio                 6.82 %            6.52 %

(1) Risk adjusted margin is total revenue less net charge-offs as a

percentage of average earning assets.

(2) Includes $110.0 million of one-time charges in Q3 2002.

(3) Includes preferred interests and mandatory convertible securities.

                     CAPITAL ONE FINANCIAL CORPORATION (COF)
                        FINANCIAL & STATISTICAL SUPPLEMENT

                                               2002        2002        2002
    (in millions, except per share data
     and as noted)                              Q4          Q3          Q2

    Revenue & Expense Statistics
    Net interest income growth
     (annualized)                                2 %        65 %        21 %
    Non interest income growth
     (annualized)                              (34)%        15 %        63 %
    Revenue growth (annualized)                (15)%        41 %        40 %
    Revenue margin (average loans)           17.54 %     18.97 %     18.54 %
    Risk adjusted margin (average loans)     11.33 %     14.01 %     13.55 %
    Ops cost as a % of revenues              35.99 %     36.78 %     35.02 %
    Ops cost as a % of average loans
     (annualized)                             6.31 %      6.98 %      6.49 %

    Per Account Statistics
    Net interest income per account
     (annualized)                          $120.77     $118.65     $103.69
    Non interest income per account
     (annualized)                           $91.02      $98.30      $96.18
    Revenue per account (annualized)       $211.79     $216.95     $199.87
    Net income per account (annualized)     $20.07      $21.39      $17.90
    Ops cost per account (annualized)       $76.22      $79.79      $69.99

    Credit Quality Statistics
    Allowance as a % of reported loans        6.18 %      5.68 %      4.95 %
    Allowance as a % of reported charge-
     offs (annualized)                      102.94 %    131.21 %    103.29 %
    Provision as a % of managed charge-
     offs                                   114.07 %    153.99 %    137.92 %

    Growth Statistics
    Average accounts (000's)                47,766      48,388      47,618
    Net new accounts per quarter (000's)      (794)       (449)      1,989
    % account growth Q over Q
     (annualized)                               (7)%        (4)%        17 %
    % account growth Y over Y                    8 %        20 %        27 %
    Net new loans                           $2,864      $3,675      $4,644
    % loan growth Q over Q (annualized)         20 %        28 %        38 %
    % loan growth Y over Y                      32 %        48 %        51 %

    Balance Sheet Measures
    % off-balance sheet securitizations         53 %        51 %        53 %
    % at introductory rate                      10 %        11 %        12 %


                     CAPITAL ONE FINANCIAL CORPORATION (COF)
                        FINANCIAL & STATISTICAL SUPPLEMENT

                                                     2002              2001
    (in millions, except per share data
     and as noted)                                    Q1                Q4

    Revenue & Expense Statistics
    Net interest income growth
     (annualized)                                     59 %              25 %
    Non interest income growth
     (annualized)                                     11 %              42 %
    Revenue growth (annualized)                       36 %              33 %
    Revenue margin (average loans)                 18.53 %           19.20 %
    Risk adjusted margin (average loans)           13.83 %           14.20 %
    Ops cost as a % of revenues                    37.28 %           38.96 %
    Ops cost as a % of average loans
     (annualized)                                   6.91 %            7.48 %

    Per Account Statistics
    Net interest income per account
     (annualized)                                $103.72            $97.35
    Non interest income per account
     (annualized)                                 $87.59            $91.79
    Revenue per account (annualized)             $191.31           $189.15
    Net income per account (annualized)           $16.63            $16.93
    Ops cost per account (annualized)             $71.33            $73.69

    Credit Quality Statistics
    Allowance as a % of reported loans              4.05 %            4.02 %
    Allowance as a % of reported charge-
     offs (annualized)                            103.69 %           90.05 %
    Provision as a % of managed charge-
     offs                                         127.51 %          120.57 %

    Growth Statistics
    Average accounts (000's)                      45,219            41,980
    Net new accounts per quarter (000's)           2,808             3,670
    % account growth Q over Q
     (annualized)                                     26 %              37 %
    % account growth Y over Y                         28 %              30 %
    Net new loans                                 $3,300            $6,775
    % loan growth Q over Q (annualized)               29 %              70 %
    % loan growth Y over Y                            54 %              53 %

    Balance Sheet Measures
    % off-balance sheet securitizations               50 %              54 %
    % at introductory rate                            13 %              12 %



                      CAPITAL ONE FINANCIAL CORPORATION
                         Consolidated Balance Sheets
                          (in thousands)(unaudited)

                                        December 31  September 30  December 31
                                           2002         2002         2001

    Assets:
    Cash and due from banks                $277,509     $316,010     $355,680
    Federal funds sold and resale
     agreements                             373,828      304,782       19,802
    Interest-bearing deposits at other
     banks                                  267,441      112,248      331,756
      Cash and cash equivalents             918,778      733,040      707,238
    Securities available for sale         4,423,677    4,290,441    3,115,891
    Consumer loans                       27,853,652   28,104,186   20,921,014
      Less:  Allowance for loan losses   (1,720,000)  (1,595,000)    (840,000)
    Net loans                            26,133,652   26,509,186   20,081,014
    Accounts receivable from
     securitizations                      3,096,827    2,584,528    2,452,548
    Premises and equipment, net             770,326      789,726      759,683
    Interest receivable                     217,512      182,300      105,459
    Other                                 1,821,608    1,820,749      962,214
      Total assets                      $37,382,380  $36,909,970  $28,184,047


    Liabilities:
    Interest-bearing deposits           $17,325,965  $16,885,553  $12,838,968
    Senior notes                          5,565,615    5,561,489    5,335,229
    Other borrowings                      6,365,075    6,638,560    3,995,528
    Interest payable                        236,081      214,220      188,160
    Other                                 3,266,473    3,274,637    2,502,684
      Total liabilities                  32,759,209   32,574,459   24,860,569

    Stockholders' Equity:
    Common stock                              2,271        2,227        2,177
    Paid-in capital, net                  1,704,470    1,636,738    1,350,108
    Retained earnings and cumulative
     other comprehensive income           2,951,382    2,731,498    2,006,163
      Less:  Treasury stock, at cost        (34,952)     (34,952)     (34,970)
      Total stockholders' equity          4,623,171    4,335,511    3,323,478
      Total liabilities and
       stockholders' equity             $37,382,380  $36,909,970  $28,184,047



                      CAPITAL ONE FINANCIAL CORPORATION
                      Consolidated Statements of Income
               (in thousands, except per share data)(unaudited)

                                                  Three Months Ended
                                          December 31 September 30 December 31
                                              2002        2002       2001


    Interest Income:
    Consumer loans, including fees          $1,031,675  $1,022,810   $758,665
    Securities available for sale               50,283      45,965     38,980
    Other                                       31,706      39,304     28,961
      Total interest income                  1,113,664   1,108,079    826,606

    Interest Expense:
    Deposits                                   215,144     215,470    176,619
    Senior notes                               108,474     110,464     96,135
    Other Borrowings                            59,014      59,716     42,084
      Total interest expense                   382,632     385,650    314,838
    Net interest income                        731,032     722,429    511,768
    Provision for loan losses                  543,758     674,111    339,641
    Net interest income after provision for
     loan losses                               187,274      48,318    172,127

    Non-Interest Income:
    Servicing and securitizations              645,740     815,267    635,848
    Service charges and other customer-
     related fees                              475,384     535,732    398,343
    Interchange                                 94,095     118,203    114,571
    Other                                      105,103      50,976     40,253
      Total non-interest income              1,320,322   1,520,178  1,189,015

    Non-Interest Expense:
    Salaries and associate benefits            380,600     417,189    374,793
    Marketing                                  210,847     185,795    301,160
    Communications and data processing         106,149     106,128     86,810
    Supplies and equipment                      95,963      88,639     84,430
    Occupancy                                   46,933      86,942     42,172
    Other                                      280,528     266,327    185,202
      Total non-interest expense             1,121,020   1,151,020  1,074,567
    Income before income taxes                 386,576     417,476    286,575
    Income taxes                               146,899     158,641    108,894
    Net income                                $239,677    $258,835   $177,681

    Basic earnings per share                     $1.08       $1.17      $0.83
    Diluted earnings per share                   $1.05       $1.13      $0.80
    Dividends paid per share                     $0.03       $0.03      $0.03


                      CAPITAL ONE FINANCIAL CORPORATION
                      Consolidated Statements of Income
               (in thousands, except per share data)(unaudited)

                                                         Year Ended
                                                December 31       December 31
                                                   2002              2001


    Interest Income:
    Consumer loans, including fees              $3,868,664        $2,729,519
    Securities available for sale                  184,407           138,188
    Other                                          127,695            53,442
      Total interest income                      4,180,766         2,921,149

    Interest Expense:
    Deposits                                       811,889           640,470
    Senior notes                                   422,529           357,495
    Other Borrowings                               227,236           173,042
      Total interest expense                     1,461,654         1,171,007
    Net interest income                          2,719,112         1,750,142
    Provision for loan losses                    2,149,328         1,120,457
    Net interest income after provision
     for loan losses                               569,784           629,685

    Non-Interest Income:
    Servicing and securitizations                2,805,501         2,441,144
    Service charges and other customer-
     related fees                                1,937,735         1,536,338
    Interchange                                    447,747           379,797
    Other                                          275,853           106,483
      Total non-interest income                  5,466,836         4,463,762

    Non-Interest Expense:
    Salaries and associate benefits              1,557,887         1,392,072
    Marketing                                    1,070,624         1,082,979
    Communications and data processing             406,071           327,743
    Supplies and equipment                         357,953           310,310
    Occupancy                                      205,531           136,974
    Other                                          987,515           807,949
      Total non-interest expense                 4,585,581         4,058,027
    Income before income taxes                   1,451,039         1,035,420
    Income taxes                                   551,395           393,455
    Net income                                    $899,644          $641,965

    Basic earnings per share                         $4.09             $3.06
    Diluted earnings per share                       $3.93             $2.91
    Dividends paid per share                         $0.11             $0.11



                      CAPITAL ONE FINANCIAL CORPORATION
     Statements of Average Balances, Income and Expense, Yields and Rates
                      (dollars in thousands)(unaudited)

    Managed (1)                                 Quarter Ended 12/31/02
                                            Average       Income/    Yield/
                                            Balance       Expense     Rate
    Earning assets:
     Consumer loans                        $57,669,078   $2,085,069   14.46%
     Securities available for sale           4,571,735       50,283    4.40%
     Other                                     548,443        5,470    3.99%
    Total earning assets                   $62,789,256   $2,140,822   13.64%

    Interest-bearing liabilities:
     Deposits                              $17,076,822     $215,144    5.04%
     Senior notes                            5,563,574      108,474    7.80%
     Other borrowings                        6,332,192       59,014    3.73%
     Securitization liability               29,840,224      315,968    4.24%
    Total interest-bearing liabilities     $58,812,812     $698,600    4.75%

    Net interest spread                                                8.89%

    Interest income to average earning
     assets                                                           13.64%
    Interest expense to average earning
     assets                                                            4.45%
    Net interest margin                                                9.19%

(1) The information in this table reflects the adjustment to add back the

effect of securitized loans.

                      CAPITAL ONE FINANCIAL CORPORATION
     Statements of Average Balances, Income and Expense, Yields and Rates
                      (dollars in thousands)(unaudited)

    Managed (1)                                 Quarter Ended 9/30/02
                                            Average       Income/    Yield/
                                            Balance       Expense     Rate
    Earning assets:
     Consumer loans                        $55,350,137   $2,081,399   15.04%
     Securities available for sale           3,877,119       45,965    4.74%
     Other                                     788,347        5,122    2.60%
    Total earning assets                   $60,015,603   $2,132,486   14.21%

    Interest-bearing liabilities:
     Deposits                              $16,519,572     $215,470    5.22%
     Senior notes                            5,718,548      110,464    7.73%
     Other borrowings                        5,631,470       59,716    4.24%
     Securitization liability               28,740,188      311,562    4.34%
    Total interest-bearing liabilities     $56,609,778     $697,212    4.93%

    Net interest spread                                                9.28%

    Interest income to average earning
     assets                                                           14.21%
    Interest expense to average earning
     assets                                                            4.64%
    Net interest margin                                                9.57%

(1) The information in this table reflects the adjustment to add back the

effect of securitized loans.

                      CAPITAL ONE FINANCIAL CORPORATION
     Statements of Average Balances, Income and Expense, Yields and Rates
                      (dollars in thousands)(unaudited)

    Managed (1)                                Quarter Ended 12/31/01
                                            Average       Income/    Yield/
                                            Balance       Expense     Rate
    Earning assets:
     Consumer loans                        $41,352,084   $1,571,752   15.20%
     Securities available for sale           3,187,417       38,980    4.89%
     Other                                     755,573        4,620    2.45%
    Total earning assets                   $45,295,074   $1,615,352   14.27%

    Interest-bearing liabilities:
     Deposits                              $12,237,144     $176,619    5.77%
     Senior notes                            3,495,732       42,084    4.82%
     Other borrowings                        5,388,881       96,135    7.14%
     Securitization liability               21,926,552      278,797    5.09%
    Total interest-bearing liabilities     $43,048,309     $593,635    5.52%

    Net interest spread                                                8.75%

    Interest income to average earning
     assets                                                           14.27%
    Interest expense to average earning
     assets                                                            5.25%
    Net interest margin                                                9.02%

(1) The information in this table reflects the adjustment to add back the

effect of securitized loans. SOURCE Capital One Financial Corporation

-0- 01/16/2003

CONTACT: Paul Paquin, V.P., Investor Relations, +1-703-205-1039, or Tatiana Stead, Dir., Corporate Media, +1-703-205-1070, both of Capital One Financial Corporation