Capital One Reports Fourth Quarter 2016 Net Income of $791 million, or $1.45 per share

MCLEAN, Va., Jan. 24, 2017 /PRNewswire/ --  Capital One Financial Corporation (NYSE: COF) today announced net income for the fourth quarter of 2016 of $791 million, or $1.45 per diluted common share, compared to the third quarter of 2016 with net income of $1.0 billion, or $1.90 per diluted common share, and the fourth quarter of 2015 with net income of $920 million, or $1.58 per diluted common share.

"In 2016, Capital One posted a second consecutive year of double-digit growth in domestic card loans and purchase volume, as well as strong growth in auto and commercial loans," said Richard D. Fairbank, Chairman and Chief Executive Officer. "Assuming no substantial change in the broader credit and economic cycles, our strong growth over the last two years and actions to reduce share count put us in a position to deliver solid EPS growth in 2017."

All comparisons below are for the fourth quarter of 2016 compared with the third quarter of 2016 unless otherwise noted.

Fourth Quarter 2016 Income Statement Summary:

  • Total net revenue increased 2 percent to $6.6 billion.
  • Total non-interest expense increased 9 percent to $3.7 billion:
    • 46 percent increase in marketing.
    • 4 percent increase in operating expenses.
  • Pre-provision earnings decreased 7 percent to $2.9 billion.
  • Provision for credit losses increased 10 percent to $1.8 billion:
    • Net charge-offs of $1.5 billion.
    • $263 million reserve build.
  • Net interest margin of 6.85 percent, up 6 basis points.
  • Efficiency ratio of 56.03 percent:
    • Efficiency ratio excluding the U.K. PPI Reserve build of $44 million and acquired intangible and software assets impairment charge of $28 million was 55.12 percent(1).

Fourth Quarter 2016 Balance Sheet Summary:

  • Common equity Tier 1 capital ratio under Basel III Standardized Approach of 10.1 percent at December 31, 2016.
  • Period-end loans held for investment in the quarter increased $7.6 billion, or 3 percent, to $245.6 billion.
    • Domestic Card period-end loans increased $6.2 billion, or 7 percent, to $97.1 billion.
    • Consumer Banking period-end loans increased $769 million, or 1 percent, to $73.1 billion:
      • Auto period-end loans increased $1.6 billion, or 3 percent, to $47.9 billion.
      • Home loans period-end loans decreased $864 million, or 4 percent, to $21.6 billion, driven by planned run-off of acquired portfolios.
    • Commercial Banking period-end loans increased $459 million, or 1 percent, to $66.9 billion.
  • Average loans held for investment in the quarter increased $4.2 billion, or 2 percent, to $240.0 billion.
    • Domestic Card average loans increased $2.9 billion, or 3 percent, to $92.6 billion.
    • Consumer Banking average loans increased $932 million, or 1 percent, to $72.7 billion:
      • Auto average loans increased $1.8 billion, or 4 percent, to $47.1 billion.
      • Home loans average loans decreased $868 million, or 4 percent, to $22.0 billion, driven by planned run-off of acquired portfolios.
    • Commercial Banking average loans increased $481 million, or 1 percent, to $66.5 billion.
  • Period-end total deposits increased $10.8 billion, or 5 percent, to $236.8 billion, while average deposits increased $10.0 billion, or 4 percent, to $232.2 billion.
  • Interest-bearing deposits rate paid increased 2 basis points to 0.64 percent.

Fourth Quarter 2016 Notable Items:










Pre-Tax

Diluted EPS

(Dollars in millions, except per share data)

Impact

Impact

Build in the U.K. Payment Protection Insurance customer refund reserve ("U.K. PPI Reserve")

$

44


$

0.09


Impairment charge associated with certain acquired intangible and software assets

28


0.04


Allowance build in our Auto business regarding the treatment of certain bankrupt accounts

62


0.08


All comparisons below are for the full year of 2016 compared with the full year of 2015 unless otherwise noted.

2016 Full Year Income Statement Summary:

  • Total net revenue increased 9 percent to $25.5 billion.
  • Total non-interest expense increased 4 percent to $13.6 billion:
    • 4 percent increase in marketing.              
    • 5 percent increase in operating expenses, including approximately $160 million in bank optimization charges.
  • Pre-provision earnings increased 15 percent to $11.9 billion.
  • Provision for credit losses increased 42 percent to $6.5 billion.
  • Efficiency ratio of 53.17 percent:
  • Efficiency ratio excluding $161 million from builds in the U.K. PPI Reserve, the $28 million impairment charge associated with certain acquired intangible and software assets and the $24 million gain related to the exchange of our ownership interest in Visa Europe with Visa Inc., was 52.68 percent(1).

(1) The efficiency ratio excluding adjusting items is a non-GAAP measure that we believe helps investors and users of our financial information understand the effect of the adjusting items on our selected reported results and provides an alternate measurement of our performance. See Table 15 in Exhibit 99.2 for a reconciliation of our selected reported results to this non-GAAP measure. 

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on January 24, 2017 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company's home page (www.capitalone.com). Choose "About Us," then choose "Investors" to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company's website through February 7, 2017 at 5:00 PM Eastern Time.

Forward-Looking Statements

Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors, including those listed from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2015.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $236.8 billion in deposits and $357.0 billion in total assets as of December 31, 2016. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.

  

 

 

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement

Fourth Quarter 2016(1)(2)

Table of Contents


Capital One Financial Corporation Consolidated Results

Page


Table 1:

Financial Summary—Consolidated

1


Table 2:

Selected Metrics—Consolidated

3


Table 3:

Consolidated Statements of Income

4


Table 4:

Consolidated Balance Sheets

6


Table 5:

Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

8


Table 6:

Average Balances, Net Interest Income and Net Interest Margin

10


Table 7:

Loan Information and Performance Statistics

11


Table 8:

Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity

13

Business Segment Results



Table 9:

Financial Summary—Business Segment Results

14


Table 10:

Financial & Statistical Summary—Credit Card Business

15


Table 11:

Financial & Statistical Summary—Consumer Banking Business

17


Table 12:

Financial & Statistical Summary—Commercial Banking Business

18


Table 13:

Financial & Statistical Summary—Other and Total

19


Table 14:

Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

20

Other



Table 15:

Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures

21


__________

(1)

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Annual Report on Form 10-K for the period ended December 31, 2016 once it is filed with the Securities and Exchange Commission.

(2)

This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with accounting principles generally accepted in the U.S. ("GAAP"), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.

 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)










Table 1: Financial Summary—Consolidated






































2016 Q4 vs


Year Ended December 31,

(Dollars in millions, except per share data and as noted)


2016


2016


2016


2016


2015


2016


2015






2016 vs


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Income Statement





















Net interest income


$

5,447



$

5,277



$

5,093



$

5,056



$

4,961



3

%


10

%


$

20,873



$

18,834



11

%

Non-interest income


1,119



1,184



1,161



1,164



1,233



(5)



(9)



4,628



4,579



1


Total net revenue(1)


6,566



6,461



6,254



6,220



6,194



2



6



25,501



23,413



9


Provision for credit losses


1,752



1,588



1,592



1,527



1,380



10



27



6,459



4,536



42


Non-interest expense:





















Marketing


575



393



415



428



564



46



2



1,811



1,744



4


Amortization of intangibles


101



89



95



101



103



13



(2)



386



430



(10)


Operating expenses


3,003



2,879



2,785



2,694



2,813



4



7



11,361



10,822



5


Total non-interest expense


3,679



3,361



3,295



3,223



3,480



9



6



13,558



12,996



4


Income from continuing operations before income taxes


1,135



1,512



1,367



1,470



1,334



(25)



(15)



5,484



5,881



(7)


Income tax provision


342



496



424



452



426



(31)



(20)



1,714



1,869



(8)


Income from continuing operations, net of tax


793



1,016



943



1,018



908



(22)



(13)



3,770



4,012



(6)


Income (loss) from discontinued operations, net of tax(2)


(2)



(11)



(1)



(5)



12



(82)



**


(19)



38



**

Net income


791



1,005



942



1,013



920



(21)



(14)



3,751



4,050



(7)


Dividends and undistributed earnings allocated to participating securities(3)


(6)



(6)



(6)



(6)



(4)





50



(24)



(20)



20


Preferred stock dividends


(75)



(37)



(65)



(37)



(68)



103



10



(214)



(158)



35


Net income available to common stockholders


$

710



$

962



$

871



$

970



$

848



(26)



(16)



$

3,513



$

3,872



(9)


Common Share Statistics





















Basic earnings per common share:(3)





















Net income from continuing operations


$

1.47



$

1.94



$

1.70



$

1.86



$

1.58



(24)

%


(7)

%


$

7.00



$

7.08



(1)

%

Income (loss) from discontinued operations




(0.02)





(0.01)



0.02



**


**


(0.04)



0.07



**

Net income per basic common share


$

1.47



$

1.92



$

1.70



$

1.85



$

1.60



(23)



(8)



$

6.96



$

7.15



(3)


Diluted earnings per common share:(3)





















Net income from continuing operations


$

1.45



$

1.92



$

1.69



$

1.85



$

1.56



(24)



(7)



$

6.93



$

7.00



(1)


Income (loss) from discontinued operations




(0.02)





(0.01)



0.02



**


**


(0.04)



0.07



**

Net income per diluted common share


$

1.45



$

1.90



$

1.69



$

1.84



$

1.58



(24)



(8)



$

6.89



$

7.07



(3)


Weighted-average common shares outstanding (in millions):





















Basic


483.5



501.1



511.7



523.5



530.8



(4)



(9)



504.9



541.8



(7)


Diluted


489.2



505.9



516.5



528.0



536.3



(3)



(9)



509.8



548.0



(7)


Common shares outstanding (period-end, in millions)


480.2



489.2



505.9



514.5



527.3



(2)



(9)



480.2



527.3



(9)


Dividends paid per common share


$

0.40



$

0.40



$

0.40



$

0.40



$

0.40







$

1.60



$

1.50



7


Tangible book value per common share (period-end)(4)


57.76



59.00



57.84



55.94



53.65



(2)



8



57.76



53.65



8





























2016 Q4 vs


Year Ended December 31,

(Dollars in millions)


2016


2016


2016


2016


2015


2016


2015






2016 vs


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Balance Sheet (Period-End)





















Loans held for investment(5)


$

245,586



$

238,019



$

234,603



$

227,613



$

229,851



3

%


7

%


$

245,586



$

229,851



7

%

Interest-earning assets


321,807



313,431



307,163



298,348



302,007



3



7



321,807



302,007



7


Total assets


357,033



345,061



339,117



330,346



334,048



3



7



357,033



334,048



7


Interest-bearing deposits


211,266



200,416



195,635



196,597



191,874



5



10



211,266



191,874



10


Total deposits


236,768



225,981



221,059



221,779



217,721



5



9



236,768



217,721



9


Borrowings


60,460



59,820



59,181



50,497



59,115



1



2



60,460



59,115



2


Common equity


43,154



44,336



44,813



44,411



43,990



(3)



(2)



43,154



43,990



(2)


Total stockholders' equity


47,514



48,213



48,108



47,707



47,284



(1)





47,514



47,284




Balance Sheet (Average Balances)





















Loans held for investment(5)


$

240,027



$

235,843



$

230,379



$

226,736



$

220,052



2

%


9

%


$

233,272



$

210,745



11

%

Interest-earning assets


317,853



310,987



302,764



299,456



292,054



2



9



307,796



282,581



9


Total assets


350,225



343,153



334,479



331,919



323,354



2



8



339,974



313,474



8


Interest-bearing deposits


206,464



196,913



195,641



194,125



189,885



5



9



198,304



185,677



7


Total deposits


232,204



222,251



221,146



219,180



215,899



4



8



223,714



210,989



6


Borrowings


58,624



60,708



54,359



53,761



48,850



(3)



20



56,878



45,420



25


Common equity


43,921



45,314



45,640



45,782



45,418



(3)



(3)



45,162



45,072




Total stockholders' equity


47,972



49,033



48,934



49,078



48,712



(2)



(2)



48,753



47,713



2


 

               


CAPITAL ONE FINANCIAL CORPORATION (COF)













Table 2: Selected Metrics—Consolidated








































2016 Q4 vs


Year Ended December 31,

(Dollars in millions except as noted)


2016


2016


2016


2016


2015


2016


2015






2016 vs


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Performance Metrics





















Net interest income growth (period over period)


3

%


4

%


1

%


2

%


4

%


**


**


11

%


6

%


**

Non-interest income growth (period over period)


(5)



2





(6)



8



**


**


1



2



**

Total net revenue growth (period over period)


2



3



1





5



**


**


9



5



**

Total net revenue margin(6)


8.26



8.31



8.26



8.31



8.48



(5)

bps


(22)

bps


8.29



8.29




Net interest margin(7)


6.85



6.79



6.73



6.75



6.79



6



6



6.78



6.66



12

bps

Return on average assets


0.91



1.18



1.13



1.23



1.12



(27)



(21)



1.11



1.28



(17)


Return on average tangible assets(8)


0.95



1.24



1.18



1.29



1.18



(29)



(23)



1.16



1.35



(19)


Return on average common equity(9)


6.48



8.59



7.64



8.52



7.36



(211)



(88)



7.82



8.51



(69)


Return on average tangible common equity(10)


10.00



13.06



11.61



12.94



11.11



(306)



(111)



11.93



12.87



(94)


Non-interest expense as a percentage of average loans held for investment


6.13



5.70



5.72



5.69



6.33



43



(20)



5.81



6.17



(36)


Efficiency ratio(11)


56.03



52.02



52.69



51.82



56.18



401



(15)



53.17



55.51



(234)


Effective income tax rate for continuing operations


30.1



32.8



31.0



30.7



31.9



(270)



(180)



31.3



31.8



(50)


Employees (in thousands), period-end


47.3



46.5



46.1



45.8



45.4



2

%


4

%


47.3



45.4



4

%

Credit Quality Metrics





















Allowance for loan and lease losses


$

6,503



$

6,258



$

5,881



$

5,416



$

5,130



4

%


27

%


$

6,503



$

5,130



27

%

Allowance as a percentage of loans held for investment


2.65

%


2.63

%


2.51

%


2.38

%


2.23

%


2

bps


42

bps


2.65

%


2.23

%


42

bps

Net charge-offs


$

1,489



$

1,240



$

1,155



$

1,178



$

1,078



20

%


38

%


$

5,062



$

3,695



37

%

Net charge-off rate(12)


2.48

%


2.10

%


2.01

%


2.08

%


1.96

%


38

bps


52

bps


2.17

%


1.75

%


42

bps

30+ day performing delinquency rate


2.93



2.71



2.47



2.33



2.69



22



24



2.93



2.69



24


30+ day delinquency rate


3.27



3.04



2.79



2.64



3.00



23



27



3.27



3.00



27


Capital Ratios(13)





















Common equity Tier 1 capital


10.1

%


10.6

%


10.9

%


11.1

%


11.1

%


(50)

bps


(100)

bps


10.1

%


11.1

%


(100)

bps

Tier 1 capital


11.6



12.0



12.2



12.4



12.4



(40)



(80)



11.6



12.4



(80)


Total capital


14.3



14.7



14.4



14.6



14.6



(40)



(30)



14.3



14.6



(30)


Tier 1 leverage


9.9



10.1



10.2



10.2



10.6



(20)



(70)



9.9



10.6



(70)


Tangible common equity ("TCE")(14)


8.1



8.8



9.0



9.1



8.9



(70)



(80)



8.1



8.9



(80)


 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)







Table 3: Consolidated Statements of Income
















Three Months Ended


2016 Q4 vs


Year Ended December 31,



2016


2016


2015


2016


2015






2016 vs

(Dollars in millions, except per share data and as noted)


Q4


Q3


Q4


Q3


Q4


2016


2015


2015

Interest income:

















Loans, including loans held for sale


$

5,587



$

5,383



$

4,961



4

%


13

%


$

21,203



$

18,785



13

%

Investment securities


393



386



401



2



(2)



1,599



1,575



2


Other


29



25



22



16



32



89



99



(10)


Total interest income


6,009



5,794



5,384



4



12



22,891



20,459



12


Interest expense:

















Deposits


332



306



277



8



20



1,213



1,091



11


Securitized debt obligations


65



56



43



16



51



216



151



43


Senior and subordinated notes


138



121



89



14



55



476



330



44


Other borrowings


27



34



14



(21)



93



113



53



113


Total interest expense


562



517



423



9



33



2,018



1,625



24


Net interest income


5,447



5,277



4,961



3



10



20,873



18,834



11


Provision for credit losses


1,752



1,588



1,380



10



27



6,459



4,536



42


Net interest income after provision for credit losses


3,695



3,689



3,581





3



14,414



14,298



1


Non-interest income:(15)(16)

















Service charges and other customer-related fees


412



417



463



(1)



(11)



1,646



1,856



(11)


Interchange fees, net


624



603



625



3





2,452



2,264



8


Net securities gains (losses)


(4)



1



(9)



**


(56)



(11)



(32)



(66)


Other


87



163



154



(47)



(44)



541



491



10


Total non-interest income


1,119



1,184



1,233



(5)



(9)



4,628



4,579



1


Non-interest expense:(15)(16)

















Salaries and associate benefits


1,336



1,317



1,215



1



10



5,202



4,975



5


Occupancy and equipment


522



499



511



5



2



1,944



1,829



6


Marketing


575



393



564



46



2



1,811



1,744



4


Professional services


312



257



307



21



2



1,075



1,120



(4)


Communications and data processing


297



291



289



2



3



1,169



1,055



11


Amortization of intangibles


101



89



103



13



(2)



386



430



(10)


Other


536



515



491



4



9



1,971



1,843



7


Total non-interest expense


3,679



3,361



3,480



9



6



13,558



12,996



4


Income from continuing operations before income taxes


1,135



1,512



1,334



(25)



(15)



5,484



5,881



(7)


Income tax provision


342



496



426



(31)



(20)



1,714



1,869



(8)


Income from continuing operations, net of tax


793



1,016



908



(22)



(13)



3,770



4,012



(6)


Income (loss) from discontinued operations, net of tax(2)


(2)



(11)



12



(82)



**


(19)



38



**

Net income


791



1,005



920



(21)



(14)



3,751



4,050



(7)


Dividends and undistributed earnings allocated to participating securities(3)


(6)



(6)



(4)





50



(24)



(20)



20


Preferred stock dividends


(75)



(37)



(68)



103



10



(214)



(158)



35


Net income available to common stockholders


$

710



$

962



$

848



(26)



(16)



$

3,513



$

3,872



(9)





















Three Months Ended


2016 Q4 vs


Year Ended December 31,



2016


2016


2015


2016


2015






2016 vs

(Dollars in millions, except per share data and as noted)


Q4


Q3


Q4


Q3


Q4


2016


2015


2015

Basic earnings per common share:(3)

















Net income from continuing operations


$

1.47



$

1.94



$

1.58



(24)

%


(7)

%


$

7.00



$

7.08



(1)

%

Income (loss) from discontinued operations




(0.02)



0.02



**


**


(0.04)



0.07



**

Net income per basic common share


$

1.47



$

1.92



$

1.60



(23)



(8)



$

6.96



$

7.15



(3)


Diluted earnings per common share:(3)

















Net income from continuing operations


$

1.45



$

1.92



$

1.56



(24)



(7)



$

6.93



$

7.00



(1)


Income (loss) from discontinued operations




(0.02)



0.02



**


**


(0.04)



0.07



**

Net income per diluted common share


$

1.45



$

1.90



$

1.58



(24)



(8)



$

6.89



$

7.07



(3)


Weighted-average common shares outstanding (in millions):

















Basic common shares


483.5



501.1



530.8



(4)



(9)



504.9



541.8



(7)


Diluted common shares


489.2



505.9



536.3



(3)



(9)



509.8



548.0



(7)


Dividends paid per common share


$

0.40



$

0.40



$

0.40







$

1.60



$

1.50



7


 


 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)










Table 4: Consolidated Balance Sheets




































2016 Q4 vs



2016


2016


2016


2016


2015


2016


2015

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4

Assets:















Cash and cash equivalents:















Cash and due from banks


$

4,185



$

3,350



$

3,253



$

3,241



$

3,407



25

%


23

%

Interest-bearing deposits and other short-term investments


5,791



5,744



3,896



1,994



4,616



1



25


Total cash and cash equivalents


9,976



9,094



7,149



5,235



8,023



10



24


Restricted cash for securitization investors


2,517



287



265



960



1,017



**


147


Securities available for sale, at fair value


40,737



41,511



39,960



40,092



39,061



(2)



4


Securities held to maturity, at carrying value


25,712



25,019



25,120



25,080



24,619



3



4


Loans held for investment:(5)















Unsecuritized loans held for investment


213,824



206,763



202,778



195,705



196,068



3



9


Loans held in consolidated trusts


31,762



31,256



31,825



31,908



33,783



2



(6)


Total loans held for investment


245,586



238,019



234,603



227,613



229,851



3



7


Allowance for loan and lease losses


(6,503)



(6,258)



(5,881)



(5,416)



(5,130)



4



27


Net loans held for investment


239,083



231,761



228,722



222,197



224,721



3



6


Loans held for sale, at lower of cost or fair value


1,043



994



1,220



1,251



904



5



15


Premises and equipment, net


3,675



3,561



3,556



3,542



3,584



3



3


Interest receivable


1,351



1,251



1,236



1,221



1,189



8



14


Goodwill


14,519



14,493



14,495



14,492



14,480






Other assets


18,420



17,090



17,394



16,276



16,450



8



12


Total assets


$

357,033



$

345,061



$

339,117



$

330,346



$

334,048



3



7





























2016 Q4 vs



2016


2016


2016


2016


2015


2016


2015

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4

Liabilities:















Interest payable


$

327



$

237



$

301



$

217



$

299



38

%


9

%

Deposits:















Non-interest-bearing deposits


25,502



25,565



25,424



25,182



25,847





(1)


Interest-bearing deposits


211,266



200,416



195,635



196,597



191,874



5



10


Total deposits


236,768



225,981



221,059



221,779



217,721



5



9


Securitized debt obligations


18,826



18,411



16,130



14,913



16,166



2



16


Other debt:















Federal funds purchased and securities loaned or sold under agreements to repurchase


992



1,079



999



917



981



(8)



1


Senior and subordinated notes


23,431



24,001



21,872



21,736



21,837



(2)



7


Other borrowings


17,211



16,329



20,180



12,931



20,131



5



(15)


Total other debt


41,634



41,409



43,051



35,584



42,949



1



(3)


Other liabilities


11,964



10,810



10,468



10,146



9,629



11



24


Total liabilities


309,519



296,848



291,009



282,639



286,764



4



8

















Stockholders' equity:















Preferred stock


0



0



0



0



0






Common stock


7



7



7



7



6





17


Additional paid-in capital, net


31,157



30,439



29,786



29,709



29,655



2



5


Retained earnings


29,766



29,245



28,479



27,808



27,045



2



10


Accumulated other comprehensive income (loss)


(949)



121



241



(41)



(616)



**


54


Treasury stock, at cost


(12,467)



(11,599)



(10,405)



(9,776)



(8,806)



7



42


Total stockholders' equity


47,514



48,213



48,108



47,707



47,284



(1)




Total liabilities and stockholders' equity


$

357,033



$

345,061



$

339,117



$

330,346



$

334,048



3



7


       

        

       

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)



(1)

Total net revenue was reduced by $321 million in Q4 2016, $289 million in Q3 2016, $244 million in Q2 2016, $228 million in Q1 2016 and $222 million in Q4 2015 for the estimated uncollectible amount of billed finance charges and fees and related losses.

(2)

Historically, the majority of the provision (benefit) for representation and warranty losses has been included, net of tax, in discontinued operations. The provision (benefit) for mortgage representation and warranty losses included the following activity:






2016


2016


2016


2016


2015


(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Provision (benefit) for mortgage representation and warranty losses before income taxes:












Recorded in continuing operations


$



$



$

(1)



$

(1)



$

(1)



Recorded in discontinued operations


(2)



18



2



3



(21)



Total provision (benefit) for mortgage representation and warranty losses before income taxes


$

(2)



$

18



$

1



$

2



$

(22)





The mortgage representation and warranty reserve was $630 million as of December 31, 2016, $632 million as of September 30, 2016 and $610 million as of December 31, 2015.

(3)

Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.

(4)

Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information on non-GAAP measures.

(5)

Included in loans held for investment are purchased credit-impaired loans ("PCI loans") recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as "SOP 03-3," or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:






2016


2016


2016


2016


2015


(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


PCI loans:












Period-end unpaid principal balance


$

15,896



$

17,011



$

18,256



$

19,492



$

20,434



Period-end loans held for investment


15,071



16,149



17,358



18,568



19,518



Average loans held for investment


15,443



16,529



17,783



18,894



19,319




(6)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.

(7)

Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

(8)

Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information on non-GAAP measures.

(9)

Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly titled measures reported by other companies.

(10)

Return on average tangible common equity ("ROTCE") is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly titled measures reported by other companies. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information on non-GAAP measures.

(11)

Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio which is a non-GAAP measure. See  "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information on our non-GAAP measures.

(12)

Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

(13)

Capital ratios as of the end of Q4 2016 are preliminary and therefore subject to change. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for information on the calculation of each of these ratios.

(14)

TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional information on non-GAAP measures.

(15)

We made certain non-interest income and non-interest expense reclassifications in Q4 2016. The changes were primarily related to a reclassification of certain consumer and commercial banking income from Other to Service charges and other customer-related fees within Non-interest income, and a reclassification of certain system processing costs from Professional services to Communications and data processing within Non-interest expense. We have also consolidated the Non-interest income presentation of Other-than-temporary impairment ("OTTI") with net realized gains or losses from investment securities into a new Net securities gains (losses) line. These reclassifications were made to better reflect the nature of income earned and expenses incurred. All prior period amounts presented have been reclassified to conform to the current period presentation.

(16)

The primary net effects of the reclassifications discussed in footnote 15 above for Q3 2016, Q4 2015, and the years ended December 31, 2016 and 2015 were (i) increases to Service charges and other customer-related fees of $30 million, $37 million, $71 million and $141 million, respectively; (ii) decreases to Other non-interest income of $31 million, $39 million, $84 million and $168 million, respectively; and (iii) increases to Communications and data processing expense of $39 million, $43 million, $115 million and $172 million, respectively, with corresponding decreases to Professional services.

**

Not meaningful.

     

           


CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Average Balances, Net Interest Income and Net Interest Margin




2016 Q4


2016 Q3


2015 Q4



Average Balance


Interest Income/Expense(1)


Yield/Rate(1)


Average Balance


Interest Income/Expense(1)


Yield/Rate(1)


Average Balance


Interest Income/Expense(1)


Yield/Rate(1)

(Dollars in millions)










Interest-earning assets:



















Loans, including loans held for sale


$

241,110



$

5,587



9.27

%


$

237,067



$

5,383



9.08

%


$

220,760



$

4,961



8.99

%

Investment securities


67,827



393



2.32



66,291



386



2.33



64,444



401



2.49


Cash equivalents and other


8,916



29



1.30



7,629



25



1.31



6,850



22



1.28


Total interest-earning assets


$

317,853



$

6,009



7.56



$

310,987



$

5,794



7.45



$

292,054



$

5,384



7.37


Interest-bearing liabilities:



















Interest-bearing deposits


$

206,464



$

332



0.64



$

196,913



$

306



0.62



$

189,885



$

277



0.58


Securitized debt obligations


18,300



65



1.42



17,389



56



1.29



15,993



43



1.08


Senior and subordinated notes


23,605



138



2.34



22,342



121



2.17



21,987



89



1.62


Other borrowings and liabilities


17,654



27



0.61



21,840



34



0.62



11,542



14



0.49


Total interest-bearing liabilities


$

266,023



$

562



0.85



$

258,484



$

517



0.80



$

239,407



$

423



0.71


Net interest income/spread




$

5,447



6.71





$

5,277



6.65





$

4,961



6.66


Impact of non-interest-bearing funding






0.14







0.14







0.13


Net interest margin






6.85

%






6.79

%






6.79

%
















Year Ended December 31,



2016


2015



Average Balance


Interest Income/Expense(1)


Yield/Rate(1)


Average Balance


Interest Income/Expense(1)


Yield/Rate(1)

(Dollars in millions)







Interest-earning assets:













Loans, including loans held for sale


$

234,338



$

21,203



9.05

%


$

211,549



$

18,785



8.88

%

Investment securities


66,260



1,599



2.41



63,738



1,575



2.47


Cash equivalents and other


7,198



89



1.24



7,294



99



1.36


Total interest-earning assets


$

307,796



$

22,891



7.44



$

282,581



$

20,459



7.24


Interest-bearing liabilities:













Interest-bearing deposits


$

198,304



$

1,213



0.61



$

185,677



$

1,091



0.59


Securitized debt obligations


16,576



216



1.30



13,929



151



1.08


Senior and subordinated notes


22,417



476



2.12



20,935



330



1.58


Other borrowings and liabilities


18,736



113



0.60



11,297



53



0.47


Total interest-bearing liabilities


$

256,033



$

2,018



0.79



$

231,838



$

1,625



0.70


Net interest income/spread




$

20,873



6.65





$

18,834



6.54


Impact of non-interest-bearing funding






0.13







0.12


Net interest margin






6.78

%






6.66

%


__________

(1)

Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.

 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)











Table 7: Loan Information and Performance Statistics






































2016 Q4 vs


Year Ended December 31,

(Dollars in millions)


2016
Q4


2016
Q3


2016
Q2


2016
Q1


2015
Q4


2016
Q3


2015
Q4


2016


2015


2016 vs.
2015

Loans Held For Investment (Period-End)





















Credit card:





















   Domestic credit card


$

97,120



$

90,955



$

88,581



$

84,561



$

87,939



7

%


10

%


$

97,120



$

87,939



10

%

   International credit card


8,432



8,246



8,323



8,138



8,186



2



3



8,432



8,186



3


Total credit card


105,552



99,201



96,904



92,699



96,125



6



10



105,552



96,125



10


Consumer banking:





















   Auto


47,916



46,311



44,502



42,714



41,549



3



15



47,916



41,549



15


   Home loan


21,584



22,448



23,358



24,343



25,227



(4)



(14)



21,584



25,227



(14)


   Retail banking


3,554



3,526



3,555



3,534



3,596



1



(1)



3,554



3,596



(1)


Total consumer banking


73,054



72,285



71,415



70,591



70,372



1



4



73,054



70,372



4


Commercial banking:





















   Commercial and multifamily real estate


26,609



26,507



26,341



25,559



25,518





4



26,609



25,518



4


   Commercial and industrial


39,824



39,432



39,313



38,102



37,135



1



7



39,824



37,135



7


     Total commercial lending


66,433



65,939



65,654



63,661



62,653



1



6



66,433



62,653



6


   Small-ticket commercial real estate


483



518



548



580



613



(7)



(21)



483



613



(21)


Total commercial banking


66,916



66,457



66,202



64,241



63,266



1



6



66,916



63,266



6


Other loans


64



76



82



82



88



(16)



(27)



64



88



(27)


Total loans held for investment


$

245,586



$

238,019



$

234,603



$

227,613



$

229,851



3



7



$

245,586



$

229,851



7


Loans Held For Investment (Average)





















Credit card:





















   Domestic credit card


$

92,623



$

89,763



$

85,981



$

85,148



$

83,760



3

%


11

%


$

88,394



$

78,743



12

%

   International credit card


8,168



8,253



8,401



7,839



8,127



(1)



1



8,166



7,992



2


Total credit card


100,791



98,016



94,382



92,987



91,887



3



10



96,560



86,735



11


Consumer banking:





















   Auto


47,126



45,355



43,605



41,962



41,333



4



14



44,521



39,967



11


   Home loan


21,984



22,852



23,835



24,781



25,776



(4)



(15)



23,358



27,601



(15)


   Retail banking


3,549



3,520



3,548



3,553



3,595



1



(1)



3,543



3,582



(1)


Total consumer banking


72,659



71,727



70,988



70,296



70,704



1



3



71,422



71,150




Commercial banking:





















   Commercial and multifamily real estate


26,445



26,154



25,661



25,015



25,613



1



3



25,821



23,728



9


   Commercial and industrial


39,573



39,346



38,713



37,762



31,132



1



27



38,852



28,349



37


     Total commercial lending


66,018



65,500



64,374



62,777



56,745



1



16



64,673



52,077



24


   Small-ticket commercial real estate


497



534



564



598



634



(7)



(22)



548



692



(21)


Total commercial banking


66,515



66,034



64,938



63,375



57,379



1



16



65,221



52,769



24


Other loans


62



66



71



78



82



(6)



(24)



69



91



(24)


Total average loans held for investment


$

240,027



$

235,843



$

230,379



$

226,736



$

220,052



2



9



$

233,272



$

210,745



11





























































2016 Q4 vs


Year Ended December 31,




2016
Q4



2016
Q3



2016
Q2



2016
Q1



2015
Q4


2016
Q3


2015
Q4


 

2016


 

2015


2016 vs.
2015

Net Charge-Off (Recovery) Rates




























Credit card:




























   Domestic credit card



4.66

%



3.74

%



4.07

%



4.16

%



3.75

%


92

bps


91

bps



4.16

%



3.45

%


71

bps

   International credit card



3.35




3.18




3.54




3.24




2.76



17



59




3.33




2.50



83


Total credit card



4.56




3.70




4.02




4.09




3.66



86



90




4.09




3.36



73


Consumer banking:




























   Auto



2.07




1.85




1.20




1.60




2.10



22



(3)




1.69




1.69




   Home loan



0.08




0.03




0.09




0.05




0.05



5



3




0.06




0.03



3


   Retail banking



1.73




1.75




1.26




1.36




1.43



(2)



30




1.53




1.33



20


Total consumer banking



1.45




1.26




0.83




1.04




1.32



19



13




1.15




1.03



12


Commercial banking:




























   Commercial and multifamily real estate



(0.02)




0.01




(0.02)




(0.01)




(0.03)



(3)



1




(0.01)




(0.06)



5


   Commercial and industrial



0.80




1.09




0.62




0.49




0.07



(29)



73




0.75




0.21



54


     Total commercial lending



0.47




0.66




0.37




0.29




0.02



(19)



45




0.45




0.09



36


   Small-ticket commercial real estate



(0.02)




0.74




0.33




0.13




0.34



(76)



(36)




0.30




0.36



(6)


Total commercial banking



0.47




0.66




0.37




0.29




0.03



(19)



44




0.45




0.09



36


Total net charge-offs



2.48




2.10




2.01




2.08




1.96



38



52




2.17




1.75



42


30+ Day Performing Delinquency Rates




























Credit card:




























   Domestic credit card



3.95

%



3.68

%



3.14

%



3.09

%



3.39

%


27

bps


56

bps



3.95

%



3.39

%


56

bps

   International credit card



3.36




3.33




3.24




3.32




2.98



3



38




3.36




2.98



38


Total credit card



3.91




3.65




3.15




3.11




3.36



26



55




3.91




3.36



55


Consumer banking:




























   Auto



6.12




5.67




5.59




5.14




6.69



45



(57)




6.12




6.69



(57)


   Home loan



0.20




0.19




0.14




0.14




0.16



1



4




0.20




0.16



4


   Retail banking



0.70




0.59




0.62




0.61




0.76



11



(6)




0.70




0.76



(6)


Total consumer banking



4.10




3.72




3.56




3.19




4.05



38



5




4.10




4.05



5


Nonperforming Loans and Nonperforming Assets Rates(1)(2)




























Credit card:




























   International credit card



0.50

%



0.53

%



0.53

%



0.59

%



0.65

%


(3)

bps


(15)

bps



0.50

%



0.65

%


(15)

bps

Total credit card



0.04




0.04




0.05




0.05




0.06





(2)




0.04




0.06



(2)


Consumer banking:




























   Auto



0.47




0.43




0.38




0.31




0.53



4



(6)




0.47




0.53



(6)


   Home loan



1.26




1.23




1.24




1.26




1.23



3



3




1.26




1.23



3


   Retail banking



0.86




1.05




0.89




0.83




0.77



(19)



9




0.86




0.77



9


Total consumer banking



0.72




0.71




0.69




0.66




0.79



1



(7)




0.72




0.79



(7)


Commercial banking:




























   Commercial and multifamily real estate



0.11




0.08




0.10




0.12




0.03



3



8




0.11




0.03



8


   Commercial and industrial



2.48




2.44




2.58




2.66




1.45



4



103




2.48




1.45



103


     Total commercial lending



1.53




1.49




1.59




1.64




0.87



4



66




1.53




0.87



66


   Small-ticket commercial real estate



0.85




2.13




1.59




1.11




0.83



(128)



2




0.85




0.83



2


Total commercial banking



1.53




1.50




1.59




1.63




0.87



3



66




1.53




0.87



66


Total nonperforming loans



0.65




0.66




0.68




0.69




0.51



(1)



14




0.65




0.51



14


Total nonperforming assets



0.76




0.77




0.80




0.83




0.65



(1)



11




0.76




0.65



11


 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity




Three Months Ended December 31, 2016



Credit Card


Consumer Banking







(Dollars in millions)


Domestic Card


International Card


Total Credit Card


Auto


Home
Loan


Retail
Banking


Total
Consumer
Banking


Commercial Banking


Other(3)


Total

Allowance for loan and lease losses:





















Balance as of September 30, 2016


$

4,079



$

366



$

4,445



$

862



$

62



$

79



$

1,003



$

808



$

2



$

6,258


Provision (benefit) for loan and lease losses


1,229



93



1,322



339



8



17



364



63



(1)



1,748


Charge-offs


(1,299)



(112)



(1,411)



(339)



(7)



(18)



(364)



(83)



(1)



(1,859)


Recoveries


220



43



263



95



2



3



100



5



2



370


Net charge-offs


(1,079)



(69)



(1,148)



(244)



(5)



(15)



(264)



(78)



1



(1,489)


Other changes(4)




(13)



(13)







(1)



(1)







(14)


Balance as of December 31, 2016


4,229



377



4,606



957



65



80



1,102



793



2



6,503


Reserve for unfunded lending commitments:





















Balance as of September 30, 2016












6



6



126





132


Provision (benefit) for losses on unfunded lending commitments












1



1



3





4


Balance as of December 31, 2016












7



7



129





136


Combined allowance and reserve as of December 31, 2016


$

4,229



$

377



$

4,606



$

957



$

65



$

87



$

1,109



$

922



$

2



$

6,639










Year Ended December 31, 2016



Credit Card


Consumer Banking







(Dollars in millions)


Domestic Card


International Card


Total Credit Card


Auto


Home
Loan


Retail
Banking


Total
Consumer
Banking


Commercial Banking


Other(3)


Total

Allowance for loan and lease losses:





















Balance as of December 31, 2015


$

3,355



$

299



$

3,654



$

726



$

70



$

72



$

868



$

604



$

4



$

5,130


Provision (benefit) for loan and lease losses


4,555



371



4,926



983



9



63



1,055



515



(5)



6,491


Charge-offs


(4,586)



(433)



(5,019)



(1,135)



(22)



(69)



(1,226)



(307)



(3)



(6,555)


Recoveries


905



161



1,066



383



8



15



406



15



6



1,493


Net charge-offs


(3,681)



(272)



(3,953)



(752)



(14)



(54)



(820)



(292)



3



(5,062)


Other changes(4)




(21)



(21)







(1)



(1)



(34)





(56)


Balance as of December 31, 2016


4,229



377



4,606



957



65



80



1,102



793



2



6,503


Reserve for unfunded lending commitments:





















Balance as of December 31, 2015












7



7



161





168


Provision (benefit) for losses on unfunded lending commitments
















(32)





(32)


Balance as of December 31, 2016












7



7



129





136


Combined allowance and reserve as of December 31, 2016


$

4,229



$

377



$

4,606



$

957



$

65



$

87



$

1,109



$

922



$

2



$

6,639


 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial Summary—Business Segment Results




Three Months Ended December 31, 2016


Year Ended December 31, 2016

(Dollars in millions)


Credit Card


Consumer Banking


Commercial Banking


Other


Total


Credit Card


Consumer Banking


Commercial Banking


Other


Total

Net interest income


$

3,353



$

1,498



$

565



$

31



$

5,447



$

12,635



$

5,829



$

2,216



$

193



$

20,873


Non-interest income


849



166



175



(71)



1,119



3,380



733



578



(63)



4,628


Total net revenue(5)


4,202



1,664



740



(40)



6,566



16,015



6,562



2,794



130



25,501


Provision (benefit) for credit losses


1,322



365



66



(1)



1,752



4,926



1,055



483



(5)



6,459


Non-interest expense


2,073



1,109



393



104



3,679



7,703



4,139



1,407



309



13,558


Income (loss) from continuing operations before income taxes


807



190



281



(143)



1,135



3,386



1,368



904



(174)



5,484


Income tax provision (benefit)


295



70



102



(125)



342



1,226



498



329



(339)



1,714


Income (loss) from continuing operations, net of tax


$

512



$

120



$

179



$

(18)



$

793



$

2,160



$

870



$

575



$

165



$

3,770

























Three Months Ended September 30, 2016











(Dollars in millions)


Credit Card


Consumer Banking


Commercial Banking


Other


Total











Net interest income


$

3,204



$

1,472



$

555



$

46



$

5,277












Non-interest income


825



201



156



2



1,184












Total net revenue(5)


4,029



1,673



711



48



6,461












Provision (benefit) for credit losses


1,272



256



61



(1)



1,588












Non-interest expense


1,884



1,034



349



94



3,361












Income (loss) from continuing operations before income taxes


873



383



301



(45)



1,512












Income tax provision (benefit)


318



139



110



(71)



496












Income (loss) from continuing operations, net of tax


$

555



$

244



$

191



$

26



$

1,016



































Three Months Ended December 31, 2015


Year Ended December 31, 2015

(Dollars in millions)


Credit Card


Consumer Banking


Commercial Banking


Other


Total


Credit Card


Consumer Banking


Commercial Banking


Other


Total

Net interest income


$

2,996



$

1,434



$

484



$

47



$

4,961



$

11,161



$

5,755



$

1,865



$

53



$

18,834


Non-interest income


902



182



142



7



1,233



3,421



710



487



(39)



4,579


Total net revenue(5)


3,898



1,616



626



54



6,194



14,582



6,465



2,352



14



23,413


Provision (benefit) for credit losses


1,022



240



118





1,380



3,417



819



302



(2)



4,536


Non-interest expense


2,021



1,057



342



60



3,480



7,502



4,026



1,156



312



12,996


Income (loss) from continuing operations before income taxes


855



319



166



(6)



1,334



3,663



1,620



894



(296)



5,881


Income tax provision (benefit)


302



115



60



(51)



426



1,309



586



324



(350)



1,869


Income (loss) from continuing operations, net of tax


$

553



$

204



$

106



$

45



$

908



$

2,354



$

1,034



$

570



$

54



$

4,012
























 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)











Table 10: Financial & Statistical Summary—Credit Card Business


































2016 Q4 vs


Year Ended December 31,



2016


2016


2016


2016


2015


2016


2015






2016 vs

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Credit Card





















Earnings:





















Net interest income


$

3,353



$

3,204



$

3,045



$

3,033



$

2,996



5

%


12

%


$

12,635



$

11,161



13

%

Non-interest income


849



825



859



847



902



3



(6)



3,380



3,421



(1)


Total net revenue


4,202



4,029



3,904



3,880



3,898



4



8



16,015



14,582



10


Provision (benefit) for credit losses


1,322



1,272



1,261



1,071



1,022



4



29



4,926



3,417



44


Non-interest expense


2,073



1,884



1,883



1,863



2,021



10



3



7,703



7,502



3


Income (loss) from continuing operations before income taxes


807



873



760



946



855



(8)



(6)



3,386



3,663



(8)


Income tax provision (benefit)


295



318



276



337



302



(7)



(2)



1,226



1,309



(6)


Income (loss) from continuing operations, net of tax


$

512



$

555



$

484



$

609



$

553



(8)



(7)



$

2,160



$

2,354



(8)


Selected performance metrics:





















Period-end loans held for investment


$

105,552



$

99,201



$

96,904



$

92,699



$

96,125



6



10



$

105,552



$

96,125



10


Average loans held for investment


100,791



98,016



94,382



92,987



91,887



3



10



96,560



86,735



11


Average yield on loans held for investment(6)


14.93

%


14.68

%


14.49

%


14.60

%


14.45

%


25

bps


48

bps


14.68

%


14.28

%


40

bps

Total net revenue margin(7)


16.68



16.44



16.55



16.69



16.97



24



(29)



16.59



16.81



(22)


Net charge-off rate


4.56



3.70



4.02



4.09



3.66



86



90



4.09



3.36



73


30+ day performing delinquency rate


3.91



3.65



3.15



3.11



3.36



26



55



3.91



3.36



55


30+ day delinquency rate


3.94



3.69



3.18



3.15



3.40



25



54



3.94



3.40



54


Nonperforming loan rate(1)


0.04



0.04



0.05



0.05



0.06





(2)



0.04



0.06



(2)


PCCR intangible amortization


$

58



$

62



$

67



$

70



$

74



(6)

%


(22)

%


$

257



$

316



(19)

%

Purchase volume(8)


82,824



78,106



78,019



68,189



75,350



6



10



307,138



271,167



13



































2016 Q4 vs


Year Ended December 31,



2016


2016


2016


2016


2015


2016


2015






2016 vs

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Domestic Card





















Earnings:





















Net interest income


$

3,090



$

2,956



$

2,769



$

2,756



$

2,718



5

%


14

%


$

11,571



$

10,147



14

%

Non-interest income


791



759



792



774



830



4



(5)



3,116



3,183



(2)


Total net revenue


3,881



3,715



3,561



3,530



3,548



4



9



14,687



13,330



10


Provision (benefit) for credit losses


1,229



1,190



1,164



972



945



3



30



4,555



3,204



42


Non-interest expense


1,859



1,696



1,669



1,671



1,796



10



4



6,895



6,627



4


Income (loss) from continuing operations before income taxes


793



829



728



887



807



(4)



(2)



3,237



3,499



(7)


Income tax provision (benefit)


288



302



265



323



293



(5)



(2)



1,178



1,267



(7)


Income (loss) from continuing operations, net of tax


$

505



$

527



$

463



$

564



$

514



(4)



(2)



$

2,059



$

2,232



(8)


Selected performance metrics:





















Period-end loans held for investment


$

97,120



$

90,955



$

88,581



$

84,561



$

87,939



7



10



$

97,120



$

87,939



10


Average loans held for investment


92,623



89,763



85,981



85,148



83,760



3



11



88,394



78,743



12


Average yield on loans held for investment(6)


14.91

%


14.71

%


14.40

%


14.43

%


14.31

%


20

bps


60

bps


14.62

%


14.21

%


41

bps

Total net revenue margin(7)


16.76



16.55



16.57



16.58



16.95



21



(19)



16.62



16.93



(31)


Net charge-off rate


4.66



3.74



4.07



4.16



3.75



92



91



4.16



3.45



71


30+ day delinquency rate


3.95



3.68



3.14



3.09



3.39



27



56



3.95



3.39



56


Purchase volume(8)


$

75,639



$

71,331



$

71,050



$

62,617



$

68,740



6

%


10

%


$

280,637



$

246,740



14

%

Refreshed FICO scores:(9)





















Greater than 660


64

%


64

%


65

%


65

%


66

%




(2)



64

%


66

%


(2)


660 or below


36



36



35



35



34





2



36



34



2


Total


100

%


100

%


100

%


100

%


100

%






100

%


100

%

























 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)











Table 11: Financial & Statistical Summary—Consumer Banking Business


































2016 Q4 vs


Year Ended December 31,



2016


2016


2016


2016


2015


2016


2015






2016 vs

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Consumer Banking





















Earnings:





















Net interest income


$

1,498



$

1,472



$

1,439



$

1,420



$

1,434



2

%


4

%


$

5,829



$

5,755



1

%

Non-interest income


166



201



175



191



182



(17)



(9)



733



710



3


Total net revenue


1,664



1,673



1,614



1,611



1,616



(1)



3



6,562



6,465



2


Provision (benefit) for credit losses


365



256



204



230



240



43



52



1,055



819



29


Non-interest expense


1,109



1,034



1,006



990



1,057



7



5



4,139



4,026



3


Income (loss) from continuing operations before income taxes


190



383



404



391



319



(50)



(40)



1,368



1,620



(16)


Income tax provision (benefit)


70



139



147



142



115



(50)



(39)



498



586



(15)


Income (loss) from continuing operations, net of tax


$

120



$

244



$

257



$

249



$

204



(51)



(41)



$

870



$

1,034



(16)


Selected performance metrics:





















Period-end loans held for investment


$

73,054



$

72,285



$

71,415



$

70,591



$

70,372



1



4



$

73,054



$

70,372



4


Average loans held for investment


72,659



71,727



70,988



70,296



70,704



1



3



71,422



71,150




Average yield on loans held for investment(6)


6.50

%


6.41

%


6.28

%


6.18

%


6.25

%


9

bps


25

bps


6.34

%


6.26

%


8

bps

Auto loan originations


$

6,542



$

6,804



$

6,529



$

5,844



$

4,977



(4)

%


31

%


$

25,719



$

21,185



21

%

Period-end deposits


181,917



178,793



176,340



177,803



172,702



2



5



181,917



172,702



5


Average deposits


180,019



177,402



176,808



174,254



171,521



1



5



177,129



170,757



4


Average deposit interest rate


0.57

%


0.56

%


0.55

%


0.54

%


0.54

%


1

bps


3

bps


0.56

%


0.56

%



Net charge-off rate


1.45



1.26



0.83



1.04



1.32



19



13



1.15



1.03



12

bps

30+ day performing delinquency rate


4.10



3.72



3.56



3.19



4.05



38



5



4.10



4.05



5


30+ day delinquency rate


4.67



4.26



4.07



3.67



4.67



41





4.67



4.67




Nonperforming loan rate(1)


0.72



0.71



0.69



0.66



0.79



1



(7)



0.72



0.79



(7)


Nonperforming asset rate(2)


1.09



0.98



0.96



0.95



1.10



11



(1)



1.09



1.10



(1)


Auto—At origination FICO scores:(10)





















Greater than 660


52

%


51

%


51

%


51

%


51

%


1

%


1

%


52

%


51

%


1

%

621 - 660


17



17



17



17



17







17



17




620 or below


31



32



32



32



32



(1)



(1)



31



32



(1)


Total


100

%


100

%


100

%


100

%


100

%






100

%


100

%



 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)











Table 12: Financial & Statistical Summary—Commercial Banking Business



































2016 Q4 vs


Year Ended December 31,



2016


2016


2016


2016


2015


2016


2015






2016 vs

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Commercial Banking





















Earnings:





















Net interest income


$

565



$

555



$

559



$

537



$

484



2

%


17

%


$

2,216



$

1,865



19

%

Non-interest income


175



156



129



118



142



12



23



578



487



19


Total net revenue(5)


740



711



688



655



626



4



18



2,794



2,352



19


Provision (benefit) for credit losses


66



61



128



228



118



8



(44)



483



302



60


Non-interest expense


393



349



343



322



342



13



15



1,407



1,156



22


Income (loss) from continuing operations before income taxes


281



301



217



105



166



(7)



69



904



894



1


Income tax provision (benefit)


102



110



79



38



60



(7)



70



329



324



2


Income (loss) from continuing operations, net of tax


$

179



$

191



$

138



$

67



$

106



(6)



69



$

575



$

570



1


Selected performance metrics:





















Period-end loans held for investment


$

66,916



$

66,457



$

66,202



$

64,241



$

63,266



1



6



$

66,916



$

63,266



6


Average loans held for investment


66,515



66,034



64,938



63,375



57,379



1



16



65,221



52,769



24


Average yield on loans held for investment(5)(6)


3.55

%


3.50

%


3.45

%


3.38

%


3.18

%


5

bps


37

bps


3.47

%


3.21

%


26

bps

Period-end deposits


$

33,866



$

33,611



$

34,281



$

33,383



$

34,257



1

%


(1)

%


$

33,866



$

34,257



(1)

%

Average deposits


34,029



33,498



33,764



34,076



33,797



2



1



33,841



33,058



2


Average deposit interest rate


0.30

%


0.30

%


0.27

%


0.27

%


0.26

%




4

bps


0.28

%


0.25

%


3

bps

Net charge-off rate


0.47



0.66



0.37



0.29



0.03



(19)

bps


44



0.45



0.09



36


Nonperforming loan rate(1)(11)


1.53



1.50



1.59



1.63



0.87



3



66



1.53



0.87



66


Nonperforming asset rate(2)(11)


1.54



1.51



1.60



1.64



0.87



3



67



1.54



0.87



67


Risk category:(11)(12)





















Noncriticized


$

62,828



$

62,336



$

61,926



$

59,663



$

59,743



1

%


5

%


$

62,828



$

59,743



5

%

Criticized performing


2,453



2,473



2,456



2,595



2,015



(1)



22



2,453



2,015



22


Criticized nonperforming


1,022



994



1,050



1,050



550



3



86



1,022



550



86


PCI loans(11)


613



654



770



933



958



(6)



(36)



613



958



(36)


Total commercial loans


$

66,916



$

66,457



$

66,202



$

64,241



$

63,266



1



6



$

66,916



$

63,266



6


Risk category as a percentage of period-end loans held for investment:(11)(12)





















Noncriticized


93.9

%


93.8

%


93.5

%


92.9

%


94.4

%


10

bps


(50)

bps


93.9

%


94.4

%


(50)

bps

Criticized performing


3.7



3.7



3.7



4.0



3.2





50



3.7



3.2



50


Criticized nonperforming


1.5



1.5



1.6



1.6



0.9





60



1.5



0.9



60


PCI loans(11)


0.9



1.0



1.2



1.5



1.5



(10)



(60)



0.9



1.5



(60)


Total commercial loans


100.0

%


100.0

%


100.0

%


100.0

%


100.0

%






100.0

%


100.0

%



 

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)











Table 13: Financial & Statistical Summary—Other and Total


































2016 Q4 vs


Year Ended December 31,



2016


2016


2016


2016


2015


2016


2015






2016 vs

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Q3


Q4


2016


2015


2015

Other





















Earnings:





















Net interest income (expense)


$

31



$

46



$

50



$

66



$

47



(33)

%


(34)

%


$

193



$

53



**

Non-interest income


(71)



2



(2)



8



7



**


**


(63)



(39)



62

%

Total net revenue (loss)(5)


(40)



48



48



74



54



**


**


130



14



**

Provision (benefit) for credit losses


(1)



(1)



(1)



(2)







**


(5)



(2)



150


Non-interest expense


104



94



63



48



60



11



73



309



312



(1)


Income (loss) from continuing operations before income taxes


(143)



(45)



(14)



28



(6)



**


**


(174)



(296)



(41)


Income tax provision (benefit)


(125)



(71)



(78)



(65)



(51)



76



145



(339)



(350)



(3)


Income (loss) from continuing operations, net of tax


$

(18)



$

26



$

64



$

93



$

45



**


**


$

165



$

54



**

Selected performance metrics:





















Period-end loans held for investment


$

64



$

76



$

82



$

82



$

88



(16)



(27)



$

64



$

88



(27)


Average loans held for investment


62



66



71



78



82



(6)



(24)



69



91



(24)


Period-end deposits


20,985



13,577



10,438



10,593



10,762



55



95



20,985



10,762



95


Average deposits


18,156



11,351



10,574



10,850



10,581



60



72



12,744



7,174



78


Total





















Earnings:





















Net interest income


$

5,447



$

5,277



$

5,093



$

5,056



$

4,961



3

%


10

%


$

20,873



$

18,834



11

%

Non-interest income


1,119



1,184



1,161



1,164



1,233



(5)



(9)



4,628



4,579



1


Total net revenue


6,566



6,461



6,254



6,220



6,194



2



6



25,501



23,413



9


Provision (benefit) for credit losses


1,752



1,588



1,592



1,527



1,380



10



27



6,459



4,536



42


Non-interest expense


3,679



3,361



3,295



3,223



3,480



9



6



13,558



12,996



4


Income (loss) from continuing operations before income taxes


1,135



1,512



1,367



1,470



1,334



(25)



(15)



5,484



5,881



(7)


Income tax provision (benefit)


342



496



424



452



426



(31)



(20)



1,714



1,869



(8)


Income (loss) from continuing operations, net of tax


$

793



$

1,016



$

943



$

1,018



$

908



(22)



(13)



$

3,770



$

4,012



(6)


Selected performance metrics:





















Period-end loans held for investment


$

245,586



$

238,019



$

234,603



$

227,613



$

229,851



3



7



$

245,586



$

229,851



7


Average loans held for investment


240,027



235,843



230,379



226,736



220,052



2



9



233,272



210,745



11


Period-end deposits


236,768



225,981



221,059



221,779



217,721



5



9



236,768



217,721



9


Average deposits


232,204



222,251



221,146



219,180



215,899



4



8



223,714



210,989



6


        

    

                       

 

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)


(1)

Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.

(2)

Nonperforming assets consist of nonperforming loans, real estate owned ("REO") and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets. Prior to Q4 2016, the nonperforming asset rate for our Consumer Banking business excluded the impact of REOs related to our acquired home loan portfolio which, if included, would increase the nonperforming asset rate by approximately 10 basis points in each of the prior periods presented.

(3)

Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.

(4)

Represents foreign currency translation adjustments and the net impact of loan transfers and sales.

(5)

Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting reclassifications to the Other category.

(6)

Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.

(7)

Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.

(8)

Includes purchase transactions, net of returns, for the period for loans both classified as held for investment and held for sale. Excludes cash advance and balance transfer transactions.

(9)

Percentages represent period-end loans held for investment in each credit score category. Credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.

(10)

Percentages represent period-end loans held for investment in each credit score category. Credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.

(11)

The loans held for investment acquired in the HFS acquisition included $518 million, $556 million, $667 million, $825 million and $835 million of PCI loans as of December 31, 2016, September 30, 2016, June 30, 2016, March 31, 2016 and December 31, 2015, respectively, that are being accounted for under ASC 310-30 (formerly "SOP 03-3") due to their deterioration in credit quality since origination. From a managed perspective, we evaluate loans based on their actual risk ratings, and accordingly we are also including our nonperforming and criticized ratios measured on that basis. The table below presents our nonperforming loan rate, nonperforming asset rate and risk category information as if these PCI loans were classified based on their risk ratings in each of the periods impacted by the HFS acquisition.






2016


2016


2016


2016


2015


(Dollars in millions)


Q4


Q3


Q2


Q1


Q4


Selected performance metrics:












Nonperforming loan rate


1.56

%


1.53

%


1.63

%


1.69

%


0.93

%


Nonperforming asset rate


1.57



1.54



1.64



1.70



0.93



Risk category:












Noncriticized


$

63,078



$

62,575



$

62,058



$

59,729



$

59,743



Criticized performing


2,700



2,766



2,961



3,321



2,814



Criticized nonperforming


1,042



1,018



1,080



1,083



586



Risk category as a percentage of period-end loans held for investment:












Noncriticized


94.3

%


94.2

%


93.7

%


93.0

%


94.4

%


Criticized performing


4.0



4.2



4.5



5.2



4.5



Criticized nonperforming


1.6



1.5



1.6



1.7



0.9
























(12)

Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by bank regulatory authorities.

**

Not meaningful.

 

 

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures(1)




Basel III Standardized Approach

(Dollars in millions)


December 31,
2016


September 30,
2016


June 30,
2016


March 31,
2016


December 31,
2015

Regulatory Capital Metrics











Common equity excluding AOCI


$

44,103



$

44,214



$

44,572



$

44,452



$

44,606


Adjustments:











AOCI(2)(3)


(674)



199



332



117



(254)


Goodwill(4)


(14,307)



(14,288)



(14,296)



(14,301)



(14,296)


Intangible assets(3)(4)


(384)



(435)



(483)



(532)



(393)


Other


65



(498)



(639)



(505)



(119)


Common equity Tier 1 capital


$

28,803



$

29,192



$

29,486



$

29,231



$

29,544


Tier 1 capital


$

33,162



$

33,069



$

32,780



$

32,525



$

32,838


Total capital(5)


40,816



40,564



38,767



38,399



38,838


Risk-weighted assets


285,654



275,198



269,667



262,368



265,739


Adjusted average assets(6)


335,835



328,627



319,968



317,403



309,037


Capital Ratios











Common equity Tier 1 capital(7)


10.1

%


10.6

%


10.9

%


11.1

%


11.1

%

Tier 1 capital(8)


11.6



12.0



12.2



12.4



12.4


Total capital(9)


14.3



14.7



14.4



14.6



14.6


Tier 1 leverage(6)


9.9



10.1



10.2



10.2



10.6


Tangible common equity ("TCE")(10)


8.1



8.8



9.0



9.1



8.9




Reconciliation of Non-GAAP Measures


We report certain non-GAAP measures that management uses in assessing its capital adequacy and the level of return generated. These non-GAAP measures consist of selected adjusted results, tangible common equity ("TCE"), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics key financial performance measures. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies. The tables below present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.





2016


2016


2016


Year Ended December 31,



Q4


Q3


Q2


2016

(Dollars in millions)


Reported Results


Adjustments(11)


Adjusted Results


Reported Results


Adjustments(11)


Adjusted Results


Reported Results


Adjustments(11)


Adjusted Results


Reported Results


Adjustments(11)


Adjusted Results

Selected income statement data:

























Net interest income


$

5,447



$

13



$

5,460



$

5,277



$

34



$

5,311



$

5,093



$

7



$

5,100



$

20,873



$

54



$

20,927


Non-interest income


1,119



14



1,133



1,184



13



1,197



1,161



8



1,169



4,628



35



4,663


Total net revenue


6,566



27



6,593



6,461



47



6,508



6,254



15



6,269



25,501



89



25,590


Non-interest expense


3,679



(45)



3,634



3,361



(16)



3,345



3,295



(15)



3,280



13,558



(76)



13,482


Selected performance metrics:

























Efficiency ratio


56.03

%


(91)

bps


55.12

%


52.02

%


(62)

bps


51.40

%


52.69

%


(37)

bps


52.32

%


53.17

%


(49)

bps


52.68

%
































2016


2016


2016


2016


2015

(Dollars in millions)


Q4


Q3


Q2


Q1


Q4

Tangible Common Equity (Period-End)











Stockholders' equity


$

47,514



$

48,213



$

48,108



$

47,707



$

47,284


Goodwill and intangible assets(4)


(15,420)



(15,475)



(15,553)



(15,629)



(15,701)


Noncumulative perpetual preferred stock(12)


(4,360)



(3,877)



(3,294)



(3,296)



(3,294)


Tangible common equity


$

27,734



$

28,861



$

29,261



$

28,782



$

28,289


Tangible Common Equity (Average)











Stockholders' equity


$

47,972



$

49,033



$

48,934



$

49,078



$

48,712


Goodwill and intangible assets(4)


(15,455)



(15,507)



(15,585)



(15,654)



(15,316)


Noncumulative perpetual preferred stock(12)


(4,051)



(3,719)



(3,294)



(3,296)



(3,294)


Tangible common equity


$

28,466



$

29,807



$

30,055



$

30,128



$

30,102


Tangible Assets (Period-End)











Total assets


$

357,033



$

345,061



$

339,117



$

330,346



$

334,048


Goodwill and intangible assets(4)


(15,420)



(15,475)



(15,553)



(15,629)



(15,701)


Tangible assets


$

341,613



$

329,586



$

323,564



$

314,717



$

318,347


Tangible Assets (Average)











Total assets


$

350,225



$

343,153



$

334,479



$

331,919



$

323,354


Goodwill and intangible assets(4)


(15,455)



(15,507)



(15,585)



(15,654)



(15,316)


Tangible assets


$

334,770



$

327,646



$

318,894



$

316,265



$

308,038



_________

(1)

Regulatory capital metrics and capital ratios as of December 31, 2016 are preliminary and therefore subject to change.

(2)

Amounts presented are net of tax.

(3)

Amounts based on transition provisions for regulatory capital deductions and adjustments of 40% for 2015 and 60% for 2016.

(4)

Includes impact of related deferred taxes.

(5)

Total capital equals the sum of Tier 1 capital and Tier 2 capital.

(6)

Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.

(7)

Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.

(8)

Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

(9)

Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.

(10)

TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

(11)

In Q4 2016, we recorded charges totaling $72 million consisting of a build in the U.K. Payment Protection Insurance customer refund reserve ("U.K. PPI Reserve") of $44 million and an impairment associated with certain acquired intangible and software assets of $28 million. In Q3 2016, we recorded a build in the U.K. PPI Reserve of $63 million. In Q2 2016, we recorded charges totaling $30 million associated with a build of $54 million in the U.K. PPI Reserve, partially offset by a gain of $24 million related to the exchange of our ownership interest in Visa Europe with Visa Inc. as a result of Visa Inc.'s acquisition of Visa Europe.

 (12)

Includes related surplus.

 

 

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/capital-one-reports-fourth-quarter-2016-net-income-of-791-million-or-145-per-share-300395896.html

SOURCE Capital One Financial Corporation

Investor Relations, Jeff Norris, 703.720.2455, Danielle Dietz, 703.720.2455, Media Relations, Sie Soheili, 703.720.3929, Tatiana Stead, 703.720.2352