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News Release

Hurricane Isaac Update; Tuesday Morning, September 4: Almost All Capital One Bank Locations in Impacted Areas Have Reopened

New Orleans (September 4, 2012) - Capital One Bank today announced that is has restored operations to 126 of the

128 branches in South Louisiana that had been closed because of Hurricane Isaac.

The two locations that remain closed – Belle Terre in St. John Parish and Madisonville in St. Tammany Parish – will

reopen as soon as it is safe to do so.

About Capital One

Capital One Financial Corporation ( is a financial holding company whose subsidiaries, which

include Capital One, N.A., Capital One Bank (USA), N. A., and ING Bank, fsb, had $213.9 billion in deposits and $296.6

billion in total assets outstanding as of June 30, 2012. Headquartered in McLean, Virginia, Capital One and ING DIRECT

offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients

through a variety of channels. Capital One, N.A. has approximately 1,000 branch locations primarily in Louisiana, Texas,

New York, New Jersey, Maryland, Virginia and the District of Columbia. A Fortune 500 company, Capital One trades on

the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.




Steven Thorpe