MCLEAN, Va., Apr 02, 2011 (BUSINESS WIRE) --
Capital One Financial Corporation (NYSE: COF) announced today that it
was notified by Epsilon, a marketing vendor used to send e-mails, that
an unauthorized person outside Epsilon gained access to files that
included e-mail addresses of Capital One customers. Capital One has been
informed that the compromised files did not include any personally
identifiable or customer financial information. Capital One is actively
investigating the incident and Epsilon is conducting its own
comprehensive investigation in cooperation with the appropriate
authorities.
As always, we are actively communicating with our customers, including
providing them with information about how to help protect themselves
from potential fraudulent activity. Customers are reminded to ignore
emails asking for confidential account or log-in information and
remember that familiar looking links in an email can redirect to a
fraudulent site. If you get an e-mail that claims to be from us but you
aren't sure, or you think it's suspicious, don't click any of the links.
Just send it to us at abuse@capitalone.com
then delete it. More information on fraud prevention is available at www.capitalone.com/fraud/prevention/phishing.php.
About Capital One
Capital One Financial Corporation (
www.capitalone.com) is a financial holding company whose
subsidiaries, which include Capital One, N.A. and Capital One Bank
(USA), N. A., had $122.2 billion in deposits and $197.5 billion in total
assets outstanding as of December 31, 2010. Headquartered in McLean,
Virginia, Capital One offers a broad spectrum of financial products and
services to consumers, small businesses and commercial clients. Capital
One, N.A. has approximately 1,000 branch locations primarily in New
York, New Jersey, Texas, Louisiana, Maryland, Virginia and the District
of Columbia. A Fortune 500 company, Capital One trades on the New York
Stock Exchange under the symbol "COF" and is included in the S&P 100
index.
SOURCE: Capital One Financial Corporation
Capital One Financial Corporation
Tatiana Stead, 703-720-2390
tatiana.stead@capitalone.co
or
Pam Girardo, 703-720-2351
pam.girardo@capitalone.com
