FAQ
| Q. | What is Jacada's ticker symbol? |
| A. | The company trades under the symbol JCDA. |
| Q. | On what market is JCDA traded? |
| A. | JCDA trades on the Nasdaq Global Market and on the Tel Aviv Stock Exchange. |
| Q. | When did Jacada (JCDA) make its Initial Public Offering (IPO)? |
| A. | Jacada became a publicly traded company on October 15, 1999. |
| Q. | How can I purchase shares in JCDA? |
| A. | You can purchase JCDA common stock through any registered broker. Jacada shares cannot be purchased directly from the company. |
| Q. | Who is Jacada's Transfer Agent? (i.e., who administers the stock certificates?) |
| A. | Jacada's transfer agent is American Stock Transfer & Trust Co. The transfer agent is responsible for maintaining all records of stockholders (i.e., names, address, telephone number), canceling or issuing stock certificates, and resolving problems related to lost, destroyed, or stolen certificates. If you are a Jacada stockholder and need to amend the details of your stock record, please contact:
Isaac J. Kagan |
| Q. | What was the price of JCDA shares when the company went public? |
| A. | JCDA was offered at $11.00 per share in its IPO. |
| Q. | How many shares where offered when the company went public? |
| A. | 4.5 million ordinary shares. |
| Q. | How do I get a copy of Jacada's earnings release? |
| A. | Copies are available from the Investor Relations section of the Jacada Web site. |
| Q. | Who at the company is responsible for investor questions? |
| A. | The Investor Relations Department is available to assist stockholders. Investor inquiries are welcomed by mail, telephone, or e-mail:
Cindy Curtin Knezevich |
| Q. | Who are Jacada's auditors? |
| A. | Kost Forer & Gabbay, A Member of Ernst and Young International |

