Additional positions in stores, distribution centers and credit
operations will help deliver exceptional service to customers throughout
holiday months
MENOMONEE FALLS, Wis.--(BUSINESS WIRE)--Sep. 18, 2012--
Kohl’s
Department Stores (NYSE: KSS)
today announced it anticipates hiring more than 52,700 associates
nationwide this holiday season, up more than 10 percent from last year
to support our holiday business in stores and growth in e-commerce in
2012. Kohl’s anticipates hiring an average of 41 associates per store,
an increase of four percent over 2011, to provide shoppers with
excellent customer service throughout the holiday season at its 1,146
stores in 49 states.* Further, the company anticipates hiring
approximately 5,700 seasonal positions at distribution centers and more
than 30 seasonal credit operations positions.
“In addition to our quality brands, great values and a convenient
shopping experience, Kohl’s is known for providing excellent customer
service delivered by our dedicated associates,” said John Worthington,
Kohl’s chief administrative officer. “That commitment to deliver on our
customer promise to expect great things is especially important during
the holiday season, and we are pleased to be hiring more than 52,700
associates across the country to help our customers and support our
stores during this busy time.”
Kohl’s commitment to customers has been recognized by the National
Retail Federation** for the past seven years on its list of retailers
that offer the best customer service. Kohl’s has ranked among the top
retailers in the University of Michigan’s*** customer satisfaction
survey for 10 consecutive years.
Seasonal associates can work anywhere from a few hours to more than 20
hours per week. Typical store jobs include unloading trucks, freight
processing, stocking and cash register duties. Hiring began this month,
and most jobs will be filled by mid-November. Holiday positions are also
being filled at the company’s distribution centers, where hiring began
in August. Associates working at distribution centers ensure Kohl’s
products get to the retail stores and into the hands of Kohls.com
customers. Associates working in Kohl’s credit operations perform a
variety of jobs including assisting customers with Kohls.com
orders.
Hiring levels at specific locations will vary depending on the business
needs of each facility. For information about employment opportunities
with Kohl’s, please visit www.KohlsCareers.com.
Cautionary Statement Regarding Forward Looking Information
This press release contains "forward-looking statements" within the
meaning of the Private Securities Litigation Reform Act of 1995,
including guidance on the Company's targeted sales and earnings. Kohl's
intends forward-looking terminology such as "believes," "expects,"
"may," "will," "should," "anticipates," "plans," or similar expressions
to identify forward-looking statements. Such statements are subject to
certain risks and uncertainties, which could cause Kohl's actual results
to differ materially from those anticipated by the forward-looking
statements. These risks and uncertainties include, but are not limited
to those described in Item 1A in Kohl's Annual Report on Form 10-K,
which is expressly incorporated herein by reference, and other factors
as may periodically be described in Kohl's filings with the SEC.
About Kohl’s
Based in Menomonee Falls, Wis., Kohl’s (NYSE: KSS) is a family-focused,
value-oriented specialty department store offering moderately priced,
exclusive and national brand apparel, shoes, accessories, beauty and
home products in an exciting shopping environment. With a commitment to
environmental leadership, Kohl’s operates 1,134 stores in 49 states. In
support of the communities it serves, Kohl’s has raised more
than $208 million for children’s initiatives nationwide through its
Kohl’s Cares® cause merchandise program, which operates under Kohl's
Cares, LLC, a wholly-owned subsidiary of Kohl's Department Stores, Inc.
For a list of store locations and information, or for the added
convenience of shopping online, visit www.Kohls.com, or
join the discussion on Facebook http://www.facebook.com/kohls
or Twitter http://twitter.com/Kohls.
* Kohl’s store count includes 12 new stores opening at the end of
September.
**The NRF Foundation (NRFF) is the research and education arm of the
National Retail Federation. A non-profit foundation created in 1981, the
Foundation conducts industry research, develops education and workforce
development programs, professional certification programs and promotes
retailing as a career destination.
***The National Quality Research Center (NQRC) at the University of
Michigan Business School is a research and teaching center focusing on
the measurement of customer satisfaction and the study of its
relationships to quality, customer retention, profitability and
productivity for private and public sector organizations, for specific
industries and for national economies.
Source: Kohl’s Department Stores
Kohl’s Department Stores
Vicki Shamion, 262-703-1464
Vicki.Shamion@Kohls.com
or
Jen
Johnson, 262-703-5241
Jen.Johnson@Kohls.com
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