Kohl’s year-round return policy is a convenient, “no questions asked”
MENOMONEE FALLS, Wis.--(BUSINESS WIRE)--Dec. 11, 2012--
Department Stores’ (NYSE: KSS) hassle-free return policy allows
consumers to shop with confidence for a dreamy shopping experience this
holiday season. Customers may return any item, any time, for any reason
- with or without a receipt. The quick, convenient experience, coupled
with deeper savings opportunities, unprecedented values and
customer-friendly policies and conveniences, makes Kohl’s the
destination for shoppers with big holiday dreams.
“Customers can shop with confidence at Kohl’s every day knowing we stand
behind every purchase made at Kohl’s stores nationwide and from our
extensive assortment at Kohls.com,”
said Vicki Shamion, Kohl’s senior vice president, public relations,
social marketing and community relations. “To make holiday gift giving
easy, merchandise returns and exchanges are always hassle-free at
Shop With Confidence – Kohl’s Hassle-Free Return Policy
Kohl’s hassle-free return policy gives customers a quick, convenient
and “no questions asked” experience.
Customers returning merchandise with receipts are eligible to receive
full refunds or even exchanges.
Customers with gift receipts will be granted an even exchange or
Kohl’s merchandise credit for returned items.
No receipt? No problem. Customers without a receipt will get a
merchandise credit good toward anything in the store. Or, if a
customer paid with a Kohl’s Charge or other credit card, Kohl’s can
look up the purchase and give a refund or even exchange.
Kohls.com customers have the option to return items to either
Kohls.com or at any Kohl’s store nationwide.
Kohl’s hassle-free returns on any item with no time limit makes gift
giving worry free.
Gift Giving Made Easy – Kohl’s Gift Cards
Give the gift that is always the perfect size – a Kohl’s gift card.
Offered in a variety of denominations and designs, gift cards can easily
be purchased in store or online. Enjoy free standard shipping on gift
cards purchased online at Kohls.com.
E-gift cards can be purchased at Kohls.com
and will be delivered virtually instantly via email. Kohl’s gift cards
have no expiration dates or service fees. Terms and conditions apply.
Kohl’s Dream Policies and Customer Conveniences
From the stores to the website to mobile devices, Kohl’s customers will
enjoy a dream-like shopping experience with incredible gifts at
unprecedented values and customer-friendly policies and conveniences
Unbeatable Savings Opportunities
Kohl’s Cash® – During Kohl’s Cash promotions, all shoppers get
$10 Kohl's Cash for every $50 spent (in store or online), with no earn
limit, that can be used toward future purchases in store or on Kohls.com
– good on all brands and sale prices. It's like getting paid to shop!
This year, shoppers will have additional days to earn and additional
days to redeem Kohl’s Cash compared to last year.
Night Owls and Early Birds – During special hours, Kohl’s
offers the lowest prices of the week on select items or categories.
Kohl’s Charge – Kohl’s Charge customers receive a number of
exclusive benefits. In addition to getting extra savings on their
first purchase, shoppers also receive Pick-Your-Day shopping passes
and special event discounts throughout the year.
Only-at-Kohl’s Brands – Kohl’s powerful brand portfolio
includes Simply Vera Vera Wang, Jennifer Lopez collection, LC Lauren
Conrad, Marc Anthony collection, Rock & Republic, Food Network, Bobby
Flay, ELLE Contemporary Collection, ELLE DECOR, Dana Buchman, Princess
Vera Wang, Candie’s, Mudd, Tony Hawk, Apt. 9, Chaps, Jumping Beans and
SONOMA life + style. Kohl’s is also home to national brands including
Levi’s, Carter’s, Nike, Adidas, Bali, Fisher-Price, Cuisinart,
KitchenAid and more. Customers can also enjoy the launch of
DesigNation, Kohl’s limited-edition collection concept, with an
exclusive line from designer Narciso Rodriguez.
Shoppers 60+ – Every Wednesday, Kohl’s shoppers age 60 and
better will save an extra 15 percent on in-store purchases at Kohl’s
Customer-Friendly Policies and Conveniences
Extended Store Shopping Hours -- Kohl’s store
open early and close late, allowing shopper to take advantage of great
in-store savings when it’s most convenient.
No Exclusions – There are no brand exclusions when using offers
like Kohl’s Cash or Kohl’s Charge card discounts.
Kohl’s Kiosk – Buy, Save and Ship for Free – Kohl’s Kiosks
located in all stores make it easy to shop with confidence. Customers
can choose from an expanded assortment of styles, sizes, colors and
merchandise that may not be available in stores. Additionally, Kohl’s
offers free standard shipping in the U.S. on items ordered from
Holiday Gift Shop – Customers can enjoy Kohl’s online gift shop
for an inspiring and convenient online shopping experience. The gift
shop features easy-to-shop categories to help gift givers find the
perfect “dream” items for everyone on their lists.
Free Gift Boxes – Kohl’s offers free gift boxes in a variety of
sizes to make holiday gift wrapping easy.
Gift Registry – Kohl’s offers convenient gift registry options
for life’s special occasions, including the Wedding Wishes gift
registry, Little Ones baby registry and Special Days personal
registry. For more information, visit Kohls.com/Registry
or visit your local Kohl’s store.
Facebook, Twitter and Pinterest – Check out Kohl’s deals and
promotions on Facebook (https://www.facebook.com/kohls),
follow the conversation on Twitter (@Kohls) and get inspired on
About Kohl’s Department Stores
Based in Menomonee Falls, Wis., Kohl’s (NYSE: KSS) is a family-focused,
value-oriented specialty department store offering moderately priced,
exclusive and national brand apparel, shoes, accessories, beauty and
home products in an exciting shopping environment. With a commitment to
environmental leadership, Kohl’s operates 1,146 stores in 49 states. In
support of the communities it serves, Kohl’s has raised more
than $208 million for children’s initiatives nationwide through its
Kohl’s Cares® cause merchandise program, which operates under
Kohl's Cares, LLC, a wholly-owned subsidiary of Kohl's Department
Stores, Inc. For a list of store locations and information, or for the
added convenience of shopping online, visit www.Kohls.com, or
join the discussion on Facebook http://www.facebook.com/kohls or
Vicki Shamion, 262-703-1464