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Forrester Research: Worldwide PC Market To Double By 2010; Rise of emerging markets fuels growth; presents challenges for Dell and HP

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Dec. 14, 2004--By the end of the decade, the number of personal computers in use worldwide will reach almost 1.3 billion, up from 575 million today, according to a new report by Forrester Research, Inc. (Nasdaq: FORR) that sized PC adoption rates across 16 emerging markets such as China, Russia, and India.

Mature markets in the US, Europe, and Asia-Pacific will add 150 million new PCs to the world market by 2010. More significant growth will come from emerging markets, for which Forrester forecasts that 566 million new PCs will be in use by 2010, up from 75 million in 2003, a 31% CAGR.

Competition for market share will pit industry leaders like Dell and HP against local emerging market manufacturers and fundamentally change the rules of the game. Price will be the key driver of the pace of adoption. "Today's products from Western PC vendors won't dominate in those markets in the long term," says Forrester Senior Analyst Simon Yates. "Instead, local PC makers like Lenovo Group in China and Aquarius in Russia that can better tailor the PC form factor, price point, and applications to their local markets will ultimately win the market share battle."

    EMERGING NATIONS: PROJECTIONS FOR 2010

    --  China. China will see 178 million new PC users.

    --  India. India will get 80 million new PC users. Despite gaining
        prominence as a center for outsourcing, India today has one of
        the lowest adoption rates in the world. However, PC adoption
        will grow at a 37% annual rate through the end of the decade.

    --  Indonesia. There will be 40 million new PC users in Indonesia
        (40% growth per year -- from 2.6 million in 2003 to 40
        million).

    --  Mexico. Forty-six percent of Mexicans will own a PC -- the
        deepest penetration of PCs as a percentage of population of
        all 16 emerging markets analyzed.

PC ADOPTION TO OCCUR IN THREE WAVES IN EMERGING MARKETS

Western PC manufacturers will win the first round, but local manufacturers will dominate in the long term.

    --  Wave 1: wealthy urbanites. Wealthy urbanites, educated,
        brand-conscious, sophisticated PC users, started with
        entry-level PCs but now demand more power from their PCs and
        are motivated to purchase technology from Western firms like
        Dell, HP, and IBM.

    --  Wave 2: middle-class literates. This group represents the
        sweet spot for PC unit volume sales. They are educated
        consumers, first-time PC buyers, and are targets for local PC
        makers that tailor the PC form, price points, and application
        to local market conditions. They are also price-conscious and
        brand-irrelevant.

    --  Wave 3: rural mass market. It'll be a long-term challenge for
        the PC industry to attract this segment to the PC platform;
        they are likely to choose PC alternatives, such as
        smartphones. This group is rural, low-income, and very
        price-sensitive. They lack community infrastructure, funding,
        communications, and reliable power sources to support PC
        platforms.

    WHAT IT MEANS

Forrester believes the PC industry must innovate to thrive. To grow emerging markets beyond the early adopters, firms must develop a new generation of PC products that are affordable, simple, localized, useful, durable, and serviceable.

    --  Western versus local PC builders. The advantage goes to the
        locals, as evidenced in the announced sale of IBM's PC unit to
        China's Lenovo Group, demonstrating IBM's understanding that a
        majority of the growth in the PC sector will come from
        emerging markets and be led by local manufacturers.

    --  Windows versus Linux. The advantage goes to Linux.
        Establishing the Windows platform in these new markets will be
        an uphill battle. No Windows legacy in these markets means
        that local manufacturers can drive down prices by installing
        Linux instead.

    --  Wired versus wireless providers. The advantage goes to
        wireless. Investments in landline networks outside major city
        centers won't pay off, so rural populations must wait for new
        wireless technologies like WiMAX and 3G GSM networks for
        connectivity. In China, for example, Nokia and Siemens have
        invested heavily in new GSM network coverage for China Mobile
        and China Unicom, the largest mobile service providers in the
        country.

The 16 emerging markets analyzed in this report include, in order of population size: China, India, Indonesia, Brazil, Pakistan, Russia, Nigeria, Bangladesh, Mexico, Philippines, Vietnam, Egypt, Ethiopia, Turkey, Iran, and Thailand.

The research report mentioned in this release, "Sizing The Emerging-Nation PC Market," is available to Forrester WholeView 2(TM) clients and can be found at www.forrester.com.

Forrester is an independent technology research company that provides pragmatic and forward-thinking advice about technology's impact on business. Business, marketing, and IT professionals worldwide collaborate with Forrester to align their technology investments with their business goals. Forrester offers products and services in four major areas: Research, Data, Consulting, and Community. Established in 1983, Forrester is headquartered in Cambridge, Mass. For additional information, visit www.forrester.com.

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    CONTACT: Forrester Research, Inc.
             Christina Wallace, 617-613-6099
             Manager, Corporate Communications
             cwallace@forrester.com

    SOURCE: Forrester Research, Inc.