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Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.

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09/29/16Forrester Releases Canada 2016 Customer Experience Index Scores, Reveals a Year of Stagnant CX
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Sep. 29, 2016-- Despite Canadian companies’ drive to improve customer experience (CX), their efforts are not fully paying off, according to Forrester’s Canada 2016 Customer Experience Index (CX Index™). Of the 15 industries ranked, more brands’ scores fell than rose, and only a quarter of brands’ scores changed at all. This Smart News Release features multimedia. View the full release here: 
08/30/16Forrester’s 2016 US Customer Experience Index Reveals Washington Still Fails at Customer Experience
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aug. 30, 2016-- Despite a year of intense focus on customer experience (CX), federal CX remains far worse than the private sector. According to Forrester’s US Customer Experience Index (CX Index™), 2016, 73% of federal agencies fell into the lowest two categories (poor and very poor), and agencies averaged a paltry score of 58 out of 100 compared with the private sector’s average score of 70. This Smart News Re... 
07/27/16Forrester Research Reports 2016 Second-Quarter Financial Results
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Jul. 27, 2016-- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2016 second-quarter financial results. Second-Quarter Financial Performance Total revenues were $87.8 million for the second quarter of 2016, compared with $82.8 million for the second quarter of 2015. Research revenues increased 5%, and advisory services and events revenues increased 9%, compared with the second quarter o... 
07/18/16Forrester Releases US 2016 Customer Experience Index Scores, Ranks CX Quality of More Than 300 Brands
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Jul. 18, 2016-- Consumers expect better, faster, and more connected experiences, emphasizing the importance of customer experience (CX) for businesses today. Forrester (Nasdaq: FORR) data shows that 71% of businesses are prioritizing CX improvements, and those initiatives are paying off: According to Forrester’s US 2016 Customer Experience Index (CX Index™), CX quality improved overall, and more industry average ... 

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FORR (Common Stock)
ExchangeNASDAQ (US Dollar)
Change  (%) Stock is Up 0.53 (1.38%)
Data as of 09/30/16 4:00 p.m. ET
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