Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.
|08/01/17||Forrester Releases US 2017 Customer Experience Index, Ranks CX Quality Of More Than 300 Brands|
|CAMBRIDGE, Mass., Aug. 1, 2017 /PRNewswire/ -- The combination of growing consumer expectations, rising churn rates, and more options with lower barriers to switch is placing a company's customer experience (CX) center stage. CX leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products. But according to Forrester's US 2017 Customer Experience Index (CX Index™), CX quality worsened between 2016 and 2017: Twice as many brand scores fell as ... |
|07/26/17||Forrester Research Reports 2017 Second-Quarter Financial Results|
|CAMBRIDGE, Mass., July 26, 2017 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2017 second-quarter financial results.
Second-Quarter Financial Performance
Total revenues were $89.7 million for the second quarter of 2017, compared with $87.8 million for the second quarter of 2016. Research revenues decreased 1%, and advisory services and events revenues increased 7%, compared with the second quarter of 2016.
On a GAAP basis, net income was $6.1 million, or ... |
|07/18/17||Forrester Research To Broadcast Its Second-Quarter Earnings Conference Call|
|CAMBRIDGE, Mass., July 18, 2017 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. Eastern time on Wednesday, July 26, 2017.
The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call at http://www.yourconferencecenter.com/r.aspx?p=1&a=UEHSTNJcKeaVWS.
Instructions are provided to ensure th... |
|07/17/17||Forrester And The Heath Brothers Announce Partnership To Create Breakaway CX With Client Firms|
|Forrester Consulting and Chip and Dan Heath are combining forces to help organizations grow loyalty and revenue by creating peak moments to improve customer experiences. CAMBRIDGE, Mass. and SANTA CLARA, Calif., July 17, 2017 /PRNewswire/ -- Research and advisory firm Forrester and The Heath Brothers today announced a partnership that will help organizations deliver breakaway customer experience (CX). The new service will apply best-selling authors Chip and Dan Heath's concepts and framewo... |
|There are currently no events scheduled.|
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