Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data and analytics, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.
Q3 2018 Forrester Research, Inc. Earnings Conference Call (Live)
10/24/18 at 4:30 p.m. ET
|10/12/18||Forrester Research To Broadcast Its Third-Quarter Earnings Conference Call|
|CAMBRIDGE, Mass., Oct. 12, 2018 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) will broadcast its third-quarter conference call at 4:30 p.m. Eastern time on Wednesday, October 24, 2018.
The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call at https://forr.com/2QM70zk.
Instructions are provided to ensure that the necessary audio applications are downloaded and ... |
|09/27/18||Which companies are leading the way for customer experience in the UK and France?|
|Forrester's Customer Experience Index results to be released next month
LONDON, Sept. 27, 2018 /PRNewswire/ -- Forrester's Customer Experience Index (CX Index™) rankings – which are due to be released next month in Europe – are awaited with anticipation. This year, Forrester has analysed and evaluated over 70 brands in the UK and France across a variety of sectors including retail, banks, insurance and mobile phone operators.
Based on a survey of more than 18,000 European online adult consu... |
|09/11/18||Banking CX Quality Remained Flat In 2018|
|Forrester's 2018 US Customer Experience Index found that leading banks held their top rankings, but on average, CX quality in the banking industry is stagnant
CAMBRIDGE, Mass., Sept. 11, 2018 /PRNewswire/ -- Forrester ranked 28 multichannel and direct banks in its 2018 US Customer Experience Index (CX Index™), and the findings show that leaders Navy Federal Credit Union and USAA continue to excel in providing their customers with high-quality experiences. However, the rest of the industry —... |
|09/04/18||Forrester Automotive Wave: EU Automakers' Websites Fail to Meet Customers' Expectations|
|LONDON, Sept. 4, 2018 /PRNewswire/ -- Audi Germany's site earns the top spot in Forrester's review of European auto brands websites for best functionality and usability. Nevertheless, none of the auto brands Forrester reviewed achieved "Leader" status because they failed "to meet today's digital shoppers' expectations of personalized experiences or provide the right tools to help buyers make decisions."
In its latest report, "The Forrester Automotive Wave™: European Websites, Q3 2018," Forres... |
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