Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data and analytics, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizati
|06/19/18||Forrester's 2018 Customer Experience Index Reveals No CX Leaders Among US Brands|
|Of the 287 brands across 19 industries ranked in Forrester's CX Index, progress of CX improvement is stagnant - for the third year in a row.
CAMBRIDGE, Mass., June 19, 2018 /PRNewswire/ -- Forrester today released its US 2018 Customer Experience Index (CX Index™) rankings, confirming that US brands remain mediocre when it comes to providing quality customer experiences. No brand has risen to the top of Forrester's rankings and continued to improve – a clear indication that US brands are lac... |
|05/31/18||The US Federal Government Still Ranks Near The Bottom Of Forrester's Customer Experience Index|
|Forrester released its government CX Index rankings today, revealing that federal agencies rank worse than 17 out of the 18 private sector industries studied.
CAMBRIDGE, Mass., May 31, 2018 /PRNewswire/ -- Though the White House is buckling down on federal agencies' poor customer experience (CX), efforts have not yet paid off: According to Forrester's US 2018 Customer Experience Index (CX Index™), government is one of the lowest ranked industries. Its below par CX ranking is largely due to ... |
|04/26/18||Forrester Research Reports 2018 First-Quarter Financial Results|
|CAMBRIDGE, Mass., April 26, 2018 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2018 first-quarter financial results.
First-Quarter Financial Performance
Total revenues were $77.7 million for the first quarter of 2018, compared with $77.2 million for the first quarter of 2017. Research revenues were flat, and advisory services and events revenues increased 2%, compared with the first quarter of 2017. On a constant-currency basis, research revenues decreased 2%... |
|04/17/18||Forrester Research To Broadcast Its First-Quarter Earnings Conference Call|
|CAMBRIDGE, Mass., April 17, 2018 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) will broadcast its first-quarter conference call at 4:30 p.m. Eastern time on Thursday, April 26, 2018.
The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call at https://forr.com/2qC4YXU.
Instructions are provided to ensure that the necessary audio applications are downloaded an... |
|There are currently no events scheduled.|
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