Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 675,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data and analytics, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.
|07/27/18||Forrester Research Reports 2018 Second-Quarter Financial Results|
|CAMBRIDGE, Mass., July 27, 2018 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2018 second-quarter financial results.
Second-Quarter Financial Performance
Total revenues were $96.4 million for the second quarter of 2018, compared with $89.7 million for the second quarter of 2017. Research revenues increased 7%, and advisory services and events revenues increased 8%, compared with the second quarter of 2017.
On a GAAP basis, net income was $7.8 million, or ... |
|07/19/18||Forrester Research To Broadcast Its Second-Quarter Earnings Conference Call|
|CAMBRIDGE, Mass., July 19, 2018 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter conference call at 10:00 a.m. Eastern time on Friday, July 27, 2018. The call will be available at forrester.com. Investors who want to hear the call should log on at least 15 minutes prior to the broadcast. Participants may preregister for the call at https://forr.com/2Loe9qn. Instructions are provided to ensure that the necessary audio applications are downloaded and i... |
|07/10/18||Forrester Acquires FeedbackNow and GlimpzIt|
|Acquisitions Build Forrester's Real-Time CX Capability
CAMBRIDGE, Mass., July 10, 2018 /PRNewswire/ -- Forrester announced today that it has acquired FeedbackNow, a maker of physical buttons and monitoring software that companies deploy to measure, analyze, and improve customer experience. Forrester also acquired GlimpzIt, an artificial intelligence and machine-learning provider based in San Francisco.
The acquisitions of FeedbackNow and GlimpzIt are ... |
|06/27/18||Retailers Still Struggle To Provide Consumers With High Quality Customer Experiences, According To Forrester's CX Index|
|Forrester ranked 53 multichannel and digital retailers in its 2018 Customer Experience Index, finding that average CX quality remained stagnant or declined since 2017.
CAMBRIDGE, Mass., June 27, 2018 /PRNewswire/ -- Brands must focus on providing high quality customer experience (CX) to gain loyalty, but retailers are missing the mark: According to Forrester's US 2018 Customer Experience Index (CX Index™), multichannel retailers' CX quality remained flat, and 36% of digital retailers' score... |
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