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Important Information about Nature’s Recipe

Dear Valued PetSmart Customer,

Nature's Recipe has issued a voluntary product recall on certain “Best If Used By” Date Codes of Nature's Recipe Oven Baked Biscuits with Real Chicken. Only the following "Best If Used By" Date Codes have been affected. You can locate the "Best If Used By" Date Codes on the back or the bottom of the bag.


Best If Used By

Nature's Recipe Oven Baked Biscuits with Real Chicken


This product is being recalled due to potential for Salmonella contamination. No human or pet illnesses have been reported to-date.

Salmonella can affect animals eating the products and there is a risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people exposed to Salmonella should monitor themselves for some or all of the following symptoms:  nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.  Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.  Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.  If you are concerned about your health or that of your pets, contact a veterinarian immediately.

Please stop using this product and bring any remaining Nature's Recipe Oven Baked Biscuits with Real Chicken affected by this recall to your closest PetSmart store for a full refund. You can view the FDA Press Release here for more information. If you have questions about this recall, please call the Nature's Recipe Consumer Hotline at 800-237-3856.
As an alternative to the recalled Nature's Recipe treats, we recommend the Nature's Recipe Training Treats for Dogs, Nature's Recipe Premium Venison Dog Treats, Nature's Recipe Premium Chicken Dog Treats, or Nature's Recipe Premium Beef Dog Treats.

At PetSmart, we're concerned pet parents, too. We'll continue to do everything we can to help you and your pet during this time.

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