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The Facts

We're all about delivering Total Lifetime Care for pets and helping pet parents raise happy, healthy pets. As the leading retailer in the pet industry, we take pride in the high pet care standards we have set and work hard to follow. The health and safety of our associates, pets and customers is a top priority as is the safety and care of our pets.

Caring for pets is more than our job, it's a moral obligation and responsibility. We want to make sure that everyone has the right information about how we conduct our business, so we've created PetSmart - The Facts to provide candid information about current issues you may be hearing about.

Here you'll find the facts on this site regarding the following topics:

What We Know About Salmonella Cotham

Our Pet Care Philosophy

Bully Breeds Safety in Group Play

Product Notices & Recalls