New Role Strengthens Kenexa as a Leader in Customer Service Excellence
WAYNE, PA, Feb 02, 2012 (MARKETWIRE via COMTEX) --Kenexa (NYSE: KNXA), a global provider of business solutions for
human resources, today announced that Andrew Goldschmidt has been
named chief customer officer. By promoting Goldschmidt to CCO, Kenexa
solidifies its commitment to providing outstanding customer service
to its clients.
In his new role, Goldschmidt will oversee customer experience,
retention and overall satisfaction for Kenexa's roster of clients,
which includes many Fortune 500 companies.
Since 2008, Goldschmidt has led Client Services for Kenexa's
Recruitment Process Outsourcing business unit. He was responsible for
managing customer satisfaction, cross-selling services, account
growth and renewals.
"Andrew has proven to be a true leader who focuses his talents on
helping clients improve their businesses," said Rudy Karsan, chief
executive officer at Kenexa. "Since Andrew has been a part of the RPO
leadership team, the division has grown in size, expanded its range
of scope and services and, most significantly, grown in stature
within our industry."
Goldschmidt joined Kenexa in 1996 and worked with the organization's
insurance and financial services sector. He also served as a program
director for Kenexa's earliest RPO clients, including Corning, Pfizer
and Rohm & Haas.
Information about Kenexa can be found at http://www.kenexa.com.
Kenexa (NYSE: KNXA) helps drive HR and business
outcomes through its unique combination of technology, content and
services. Enabling organizations to optimize their workforces since
1987, Kenexa's integrated talent acquisition and talent management
solutions have touched the lives of more than 110 million people.
Additional information about Kenexa and its global products and
services can be accessed at www.kenexa.com. Follow Kenexa on Twitter:
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