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Washington Mutual and Mellon Initiate Direct Stock Purchase Plan

SEATTLE, Nov 20, 2003 (BUSINESS WIRE) -- Washington Mutual, Inc. (NYSE:WM) announced today that it has initiated through Mellon Investor Services a direct stock purchase plan that offers interested investors the ability to purchase shares of Washington Mutual Common Stock directly through the Investor Services Program (ISP) without the need to go through a stockbroker.

The ISP will be administered and managed by Mellon Investor Services and replaces the existing Washington Mutual Dividend Reinvestment & Stock Purchase Plan.

ISP materials will be mailed to all registered shareholders. Interested parties can contact Mellon Investor Services at 1-800-234-5835 to receive information and an enrollment form or view the program materials and enroll online at www.melloninvestor.com.(1)

About Washington Mutual

With a history dating back to 1889, Washington Mutual is a retailer of financial services that provides a diversified line of products and services to consumers and commercial clients. At Sept. 30, 2003, Washington Mutual and its subsidiaries had assets of $286.72 billion. Washington Mutual currently operates more than 2,700 consumer banking, mortgage lending, commercial banking, consumer finance and financial services offices throughout the nation. Washington Mutual's press releases are available at www.wamunewsroom.com.

    (1) This announcement is neither an offer to sell nor a
        solicitation to buy Washington Mutual common stock through the
        Investor Services Program or otherwise and shall not
        constitute an offer, solicitation or sale in any jurisdiction
        in which such offer, solicitation or sale is unlawful.

SOURCE: Washington Mutual, Inc.

Washington Mutual, Inc.
Iris Glaze, 206-461-4744 (Investor Contact)
Alan Gulick, 206-377-3637 (Media Contact)
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