Europe’s number one airline chooses AWS for the broadest and deepest
portfolio of cloud services, unmatched reliability, global scale, and
massive compute power
SEATTLE--(BUSINESS WIRE)--May 10, 2018--
Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ:
AMZN), announced that Ryanair (NASDAQ: RYAAY) is moving its
infrastructure to AWS—going all-in on the world’s leading cloud—to
transform the digital experience for its over 130 million customers, and
plans to close the vast majority of its datacenters over the next three
years. The leading European airline already runs several core production
workloads on AWS, such as Ryanair Rooms and Ryanair.com, and is building
a company-wide data lake on Amazon S3, leveraging Amazon Kinesis to gain
deeper insights from customer and business data. Ryanair is rebuilding
and transforming legacy systems into cloud-based, innovative customer
travel services by standardizing on various AWS services, including AWS
databases, analytics, machine learning, and deep learning services.
With AWS, Ryanair is able to rapidly innovate, optimize costs, deploy
globally, and become a more agile organization in the cloud. After
Ryanair rebuilt Ryanair Rooms on AWS, its customers can now easily
compare millions of hotel deals and accommodations without interruption
or delays. Ryanair is working with the AWS ML Solutions Lab to create an
application that enables the company to automatically detect surges in
demand for flight segments and anticipate schedule changes. In addition,
by migrating from Microsoft SQL Server to Amazon Aurora, Ryanair can now
run one of the largest email marketing campaigns in Europe with higher
performance at a fraction of the cost, sending out 22 million emails
daily to customers about travel bookings or sales events.
“We’ve chosen to work with the world’s leading cloud to develop and
deliver services that will transform our customers’ travel experiences.
By rebuilding core applications, converting data into actionable
insights, and creating intelligent applications, we are putting the
solutions in place to continue our leadership in the travel industry,”
said John Hurley, Chief Technology Officer at Ryanair. “Machine learning
is hugely important to our growth, and we’re pursuing a variety of AWS
machine learning services, including Amazon SageMaker, to enhance
customer UI experience and personalize the MyRyanair portal for every
unique traveler. We’re currently trialing Amazon Lex to enhance our
customer support experience, by intelligently routing customer support
requests to the right type of assistance—whether that be a customer
support representative or an artificial intelligence-driven interaction.
We were also one of the first companies in Europe to support Amazon
Alexa, and created the MyRyanair skill for Amazon Alexa to handle
account booking, flight inquiries, and frequently asked questions.”
“Leaders in the airline industry, like many large enterprises, are using
AWS in a meaningful way to evolve their businesses and innovate on
behalf of their customers. They’re deploying new applications to the
cloud by default, and looking to migrate as many of their existing
applications as they can as quickly as possible,” said Mike Clayville,
Vice President, Worldwide Commercial Sales at AWS. “Because we have the
most comprehensive set of cloud services, including our leading machine
learning and deep learning services, Ryanair will be able to employ
those services to drive greater customer and employee satisfaction.
We’re excited to help them create first-class experiences on AWS as they
continue to use our capabilities and services at an accelerated pace.”
About Amazon Web Services
For over 12 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud platform. AWS offers over 125
fully featured services for compute, storage, databases, networking,
analytics, machine learning and artificial intelligence (AI), Internet
of Things (IoT), mobile, security, hybrid, virtual and augmented reality
(VR and AR), media, and application development, deployment, and
management from 54 Availability Zones (AZs) within 18 geographic regions
and one Local Region around the world, spanning the U.S., Australia,
Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea,
Singapore, and the UK. AWS services are trusted by millions of active
customers around the world—including the fastest-growing startups,
largest enterprises, and leading government agencies—to power their
infrastructure, make them more agile, and lower costs. To learn more
about AWS, visit https://aws.amazon.com.
Amazon is guided by four principles: customer obsession rather than
competitor focus, passion for invention, commitment to operational
excellence, and long-term thinking. Customer reviews, 1-Click shopping,
personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle
Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa
are some of the products and services pioneered by Amazon. For more
information, visit www.amazon.com/about
and follow @AmazonNews.
Ryanair is Europe’s Number 1 airline, carrying over 130m customers p.a.
on more than 2,000 daily flights from 85 bases, connecting 216
destinations in 37 countries on a fleet of 430 Boeing 737 aircraft, with
a further 240 Boeing 737’s on order, which will enable Ryanair to lower
fares and grow traffic to 200m customers p.a. by FY24. Ryanair has a
team of more than 13,000 highly skilled aviation professionals
delivering Europe’s No.1 on-time performance, and an industry leading
33-year safety record.
In 2017, Ryanair became the first European airline to have carried over
1 billion customers.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180509006648/en/
Source: Amazon.com, Inc.