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Amazon.com Introduces e-Documents Store; Expands Digital Product Offering with Content from Industry-Leading Research Firms

SEATTLE--July 19, 2001--Amazon.com (www.amazon.com) today announced it has launched an e-Documents store (www.amazon.com/edocuments), further expanding its digital product offerings and significantly broadening the content range available to its more than 32 million cumulative customers.

Complementing the e-tailer's book and e-book offerings, e-documents offer customers immediate access to texts that can be difficult to find in print, such as investor research reports, journal articles, reference material, magazine archives and other research documents. e-Documents can be downloaded quickly and read instantly on a computer or as printed hard copies.

Focusing initially on addressing consumer demand for market research, a roughly $3 billion dollar category growing 30 percent annually, Amazon.com has created a destination where customers can find thousands of research reports on topics including e-commerce, telecommunications technology, investment and marketing strategies, computer programming, media technologies and more. The store features content from such industry leaders as Accenture, AMI Partners, Business Book Review, CIBC World Markets Corp., Faulkner Information Services, Gartner, Inc., Greenfield Online, Giga Information Group, Inc., Harvard Business Review, IDC, Reuters Business Insight, Zona Research and several others.

"Customers want access to timely information and documents while on the Internet. Demand for premium research is at an all-time high, but few places offer a deep online catalog featuring several publishers," said Jeff Blackburn, general manager of the Amazon Worldwide Digital Group. "Through e-documents we can efficiently bring customers a wide selection of non-book digital texts. In addition to market research, we plan to offer downloadable content from vertical markets like education, entertainment, travel and the medical and legal industries. We're just scratching the surface in terms of the types of digital items we can make available for purchase online."

Amazon.com's e-documents are easily downloaded to the Adobe Acrobat Reader, available on the site free of charge. Customers can sample the Amazon.com e-document experience by downloading one or all of several free white papers on topics including e-business, enterprise solutions and network computing.

"We consider being part of the Amazon.com platform a tremendous opportunity. It is smart business to bring IDC's thought leadership and technology industry expertise to market with a partner we know is committed to providing a top-notch customer experience and that has one of the Internet's largest media-buying customer bases," said Dennis Philbin, senior vice president for Internet products and partners at IDC.

Amazon.com launched its e-Books store in November 2000 and has since more than quadrupled its e-book catalog, offering thousands of titles for both Microsoft Reader and the Adobe Acrobat eBook Reader. In February 2001 the company introduced its Free Music Downloads community, designed to help fans discover the music of major-label and independent artists through thousands of free MP3 and Liquid Audio downloads, artist uploads and a unique virtual tip jar; in March it announced the creation of Amazon Worldwide Digital Group, charged with scaling the company's digital platform across product lines and geographies.

Customers can explore Amazon.com e-Documents by going to the e-Books & e-Documents section of the Amazon.com Books store, or going directly to www.amazon.com/edocuments. About Amazon.com

Amazon.com (Nasdaq:AMZN) opened its virtual doors on the World Wide Web in July 1995 and today offers Earth's Biggest Selection, along with online auctions and free electronic greeting cards. Amazon.com seeks to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon.com lists millions of unique items in categories such as electronics, kitchen and housewares, books, music, DVDs, videos, camera and photo items, toys, software, computer and video games, tools and hardware, outdoor living and wireless products. Through Amazon.com zShops, any business or individual can sell virtually anything to Amazon.com's over 32 million cumulative customers, and with Amazon.com Payments, sellers can accept credit card transactions, avoiding the hassles of offline payments.

Amazon.com operates four international Web sites: www.amazon.fr, www.amazon.co.uk, www.amazon.de and www.amazon.co.jp. It also operates the Internet Movie Database (www.imdb.com), the Web's comprehensive and authoritative source of information on more than 275,000 movies and entertainment titles and 1 million cast and crew members dating from the birth of film in 1891 to 2003.

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, Amazon.com's anticipated losses, significant amount of indebtedness, competition, seasonality, potential fluctuations in operating results, management of potential growth, risks of system interruption, consumer trends, risk of fulfillment center optimization, inventory risks, limited operating history, risks related to fraud and Amazon.com Payments, and risks of new business areas, international expansion, business combinations, strategic alliances and strategic partnerships. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended December 31, 2000, and all subsequent Quarterly Reports on Form 10-Q.


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