Press Release

<< Back Takes Last Holiday Order At 11:59 p.m. Saturday for Delivery On Christmas Day; Holiday Shipping Reliability Well in Excess of 99%

SEATTLE--December 24, 2000--At 11:59 p.m. (PST), just five hours ago, a last-minute holiday shopper ordered a game of Chutes and Ladders at, the leading online retailer, for delivery in Missouri on Christmas Day. It was the last of thousands of items ordered at Saturday for expedited delivery on Christmas Day.

Again this year, shipped well in excess of 99 per cent of items to arrive in time for the holidays, even better than last year.

"With more than 31 million items ordered, I'm incredibly proud of the thousands of people at who worked so hard to get these results for customers," said Jeff Bezos, founder and CEO of "On behalf of everyone here, I'd like to thank our many customers for their continuing support."

The special Christmas Day deliveries are made possible by special arrangements between and the U.S. Postal Service.

Throughout the holiday season, employees worked to help customers receive fast and reliable delivery, as reflected in this sampling of e-mails from customers:

  • "I would like to say is GREAT!! I purchased a Nintendo Pokemon Stadium Bundle from another site and found out they did not even have it in stock. I looked all over the Internet and could not find one until I came across your site. I figured it would be out of stock and on back-order like everyone else. To my surprise, you had it in stock and my order was shipped within 24 hours. I want to thank for saving my son's Christmas!!!! This is the only gift he wants more than anything else in the world. Thank you for having items in stock when everyone else does not, and having fast turnaround with getting the orders out. A grateful mom."

  • "I am impressed! My orders came today - one by UPS and the second by Post Office delivery - despite 10 inches of snow. Congratulations! You will be hearing from me again. Happy Holidays! (I know a 15 year-old and her mom that will!!!!)"

  • "THANK YOU FOR YOUR PROMPT ATTENTION!! I have had problems with 3 other .com vendors this holiday season. However, I gave you an order at the last minute and in return you gave me the FASTEST service and the LOWEST shipping fees!!! I'll be back! Thank you, thank you, thank you...Merry Christmas!!"

About (, Inc., and its subsidiaries) is the Internet's No. 1 retailer. (Nasdaq: AMZN) opened its virtual doors on the World Wide Web in July 1995 and today offers Earth's Biggest Selection, along with online auctions and free electronic greeting cards. seeks to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. lists more than 28 million unique items in categories such as electronics, kitchen products, books, music, DVDs, videos, camera and photo items, toys, software, computer and video games, tools and hardware, lawn and patio items, and wireless products. Through zShops, any business or individual can sell virtually anything to's more than 25 million customers, and with Payments, sellers can accept credit card transactions, avoiding the hassles of offline payments. operates four international Web sites:,, and It also operates the Internet Movie Database (, the Web's comprehensive and authoritative source of information on more than 250,000 movies and entertainment titles and 1 million cast and crewmembers dating from the birth of film in 1891 to 2003.

Amazon Anywhere is the leader in mobile e-commerce, providing access from anywhere in the world to, and on personal digital assistants (PDAs) and through handheld wireless Internet devices that use HDML or the Wireless Application Protocol.

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements involve risks and uncertainties that include, among others,'s limited operating history, anticipated losses, significant amount of indebtedness, unpredictability of future revenues, potential fluctuations in quarterly operating results, seasonality, consumer trends, competition, risk of distribution center expansion, risks related to fourth quarter performance, risks of system interruption, management of potential growth, inventory risks, risks related to auction and zShops services, risks related to fraud and Payments, and risks of new business areas, international expansion, business combinations, strategic alliances and the Amazon Commerce Network. More information about factors that potentially could affect's financial results is included in's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K and 10-K/A for the year ended December 31, 1999, and its Quarterly Reports on Form 10-Q for the quarters ended March 31, 2000, June 30, 2000, and September 30, 2000.

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