|Salesforce and AWS Expand Global Strategic Alliance to Accelerate Enterprises' Digital Transformations|
New integrations will dramatically simplify how data and events are shared across AWS and Salesforce services
Platform integrations will empower CIOs to uniformly secure AWS and Salesforce, reducing IT complexity and driving business value faster
SAN FRANCISCO, Sept. 25, 2018 -- DREAMFORCE 2018 -- Amazon Web Services, Inc. (AWS),an Amazon.com company (NASDAQ :AMZN ), and Salesforce (NYSE :CRM ), the global leader in CRM, today expanded their global strategic alliance announcing new product integrations that will dramatically simplify how customers can securely share and synchronize data across AWS and Salesforce services.The new capabilities will demonstrate the companies' continued investment in delivering deeper levels of integration between AWS and the Salesforce Lightning Platform.
As part of the next phase of their global strategic alliance, AWS and Salesforce will deliver the following integrations and a highly secure, trusted framework for connecting the Salesforce Platform with AWS PrivateLink and Amazon Connect:
Salesforce today runs the vast majority of their public cloud workloads on AWS. Salesforce is now live on AWS in Australia and Canada, and customers can access the Salesforce Customer Success Platform on the AWS Canada (Central) Region and AWS Asia Pacific (Sydney) Region, Salesforce's first international infrastructure expansions supported with AWS cloud services. With strong customer momentum across both countries, Salesforce is set to further accelerate its growth in both countries with new locally-based instances as an option for its core services.In addition, many Salesforce services, including Heroku, Quip and Marketing Cloud Social Studio, also run on AWS infrastructure.
"Salesforce's growing strategic relationship with AWS is fueled by a shared commitment to customer success," said Bret Taylor, President and Chief Product Officer, Salesforce. "Our newest integrations will empower CIOs to securely share and synchronize data across two of the world's most trusted cloud platforms to accelerate their digital transformation."
"Because of the deep relationship between AWS and Salesforce – Salesforce runs the vast majority of their public cloud workloads in AWS, and Amazon relies upon Salesforce across various businesses to enhance customer relationships - we have a unique ability to integrate our services and provide customers with enhanced solutions," said Matt Garman, Vice President, AWS Compute Services. "These new integrations will enable companies to leverage the full power of both platforms, driving innovation and building intelligent, connected customer experiences."
Intuit Inc. is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. "With the seamless integration between Amazon Connect and Salesforce, we're unleashing the power of technology to customize the agent experience through data," said Loren Lacy, Group Product Manager, Customer Success and Sales Technology, Intuit Inc. "We're improving productivity and allowing them to focus on customers, not their tools, to provide the best possible customer experience."
Autodesk, a leading software developer for the architecture, engineering, construction, manufacturing, media, and entertainment industries relies extensively on Salesforce to manage their customer experience and account based selling and marketing. "The integration of Salesforce with cloud services from AWS helps us know our customers better. We are excited about new integrations that will empower our teams who interact with customers with the information they need, when they need it", says Tzvetana Duffy, Director of Data and Automation at Autodesk."
Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE :CRM ), visit: www.salesforce.com.
Dreamforce 2018 is four days of innovation, inspiration & learning, equality, giving back and fun for the Salesforce Community. More than 170,000 Trailblazers from around the globe are registered to attend, and more than 10 million viewers will join online for the sold out event. Dreamforce will feature 2,700+ sessions to help every role in every industry succeed along with opportunities to get hands-on Salesforce's latest product innovations. Every year the world's most innovative minds come to Dreamforce to inspire, excite and motivate attendees. To learn more, please visit: https://www.salesforce.com/dreamforce/
About Amazon Web Services
For over 12 years, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 125 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 55 Availability Zones (AZs) within 18 geographic regions and one Local Region around the world, spanning the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.
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