Press Release

<< Back Books Recognizes Random House Publisher Services as Amazon Books Distributor of the Year
Random House Publisher Services earns top rating for the second year in a row for providing exceptional customer experiences through operational excellence
SEATTLE, Jan 11, 2010 (BUSINESS WIRE) -- (NASDAQ:AMZN) today announced that Random House Publisher Services is Amazon Books Distributor of the Year for 2009. Random House Publisher Services has now received this distinction for the second year in a row, and is being recognized for its exemplary work in helping build a world-class customer experience through operational excellence. Random House Publisher Services, a division of Random House, Inc., is a leading provider of sales and distribution services to premium third-party publishers.

"Random House Publisher Services continues to provide an excellent example of what collaboration and innovation can do to help us offer customers a great experience," said Julie Todaro, director of books for "By working together, we help our customers discover and buy the best selection of books, in various formats, at the lowest prices possible."

Important criteria considered for the Amazon Distributor of the Year recognition include:

  • Short and consistent receive lead times to make tens of thousands of books available to ship within 24 hours to customers.
  • Actively increasing the percentage of books available in digital format to Amazon Kindle customers.
  • Leveraging print-on-demand technology to make their books perpetually in stock and available for faster shipment by printing them when a customer places an order on
  • Providing high-quality and authoritative ONIX data that helps customers easily find and discover their books.
  • Consistently strong participation in's Search Inside the Book feature, which grows sales by allowing Amazon customers to find and discover their books by searching within the content of those titles.

"This gratifying second annual recognition from Amazon of our productive distributor work in 2009 is a greatly appreciated recognition of the Random House Publisher Services group under the leadership of Jeff Abraham; our dedicated in-house Amazon sales team; our Random House, Inc. distribution, fulfillment and operations colleagues; and of course, the excellent publishing by Random House's distribution clients," said Stuart Applebaum, spokesman, Random House, Inc. "We now are highly motivated to make 2010 a three-peat."

About, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection., Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel; Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon's developer customers with access to in-the-cloud infrastructure services based on Amazon's own back-end technology platform, which developers can use to enable virtually any type of business. Examples of the services offered by Amazon Web Services are Amazon Elastic Compute Cloud (Amazon EC2), Amazon Simple Storage Service (Amazon S3), Amazon SimpleDB, Amazon Simple Queue Service (Amazon SQS), Amazon Flexible Payments Service (Amazon FPS), Amazon Mechanical Turk and Amazon CloudFront.

Amazon and its affiliates operate websites, including,,,,,, and As used herein, "," "we," "our" and similar terms include, Inc., and its subsidiaries, unless the context indicates otherwise.

Forward-Looking Statements

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to competition, management of growth, new products, services and technologies, potential fluctuations in operating results, international expansion, outcomes of legal proceedings and claims, fulfillment center optimization, seasonality, commercial agreements, acquisitions and strategic transactions, foreign exchange rates, system interruption, inventory, government regulation and taxation, payments and fraud. More information about factors that potentially could affect's financial results is included in's filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and subsequent filings.

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