At launch, the Amazon Home Services store includes more than 2 MM
unique service offers across over 700 professional services
Customers can now buy professional services with the same ease as
products, and the services will be backed by Amazon’s Happiness Guarantee
Amazon brings 20 years of product marketplace experience with
on-demand professional services
SEATTLE--(BUSINESS WIRE)--Mar. 30, 2015--
Amazon (NASDAQ:AMZN) announced today the launch of Amazon Home Services (www.amazon.com/services),
a new marketplace for on-demand professional services. In less than 60
seconds, customers can now browse, purchase and schedule hundreds of
professional services from wall mounting a new TV to installing a new
garbage disposal to house cleaning, directly on Amazon.com. Amazon Home
Services features handpicked pros offering upfront pricing on
pre-packaged services with helpful reviews from customers that have made
verified purchases. Amazon’s Happiness Guarantee backs all service
purchases, so customers know the job will get done right. With this
expansion beyond physical and digital goods, Amazon is now making
purchasing professional services as easy as buying products. Amazon Home
Services is now available across the country in major U.S. metropolitan
areas including New York City, Los Angeles, San Francisco and Seattle.
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Amazon Home Services provides customers:
Handpicked Pros: Amazon curates an invite-only marketplace for
professional service providers. Invited pros are background checked,
required to maintain insurance, and expected to maintain a high
Happiness Guarantee: Amazon doesn’t just refer customers to
providers, but stays with them every step of the way. All services
purchased are guaranteed. If customers are not satisfied at the end of
the service, Amazon will work with customers and the pro to ensure the
job gets done right or provide a refund.
Upfront Pricing: Service pros compete for a customer’s business
based on price, quality and availability. If customers find a lower
price for the same service and pro, we will match it. Customers can
add pre-packaged services right to their cart with just a few clicks
on Amazon and are only charged when the service is completed.
Verified Reviews: All Amazon Home Services reviews are from
verified purchases, so customers know they are hearing from real
customers. No special sign up or subscription is required to read
reviews and ratings.
To find the Amazon Home Services store from the Amazon.com homepage,
customers can click on the “Amazon Home Services” link in the “Shop by
Department” navigation or type terms including ‘home services’ or ‘local
services’ into the search bar. In the new store, customers can purchase
professional services within Home Improvement, Computer & Electronics,
Lawn & Garden, Lessons, Automotive and many more categories.
Amazon.com opened on the World Wide Web in July 1995. The company is
guided by four principles: customer obsession rather than competitor
focus, passion for invention, commitment to operational excellence, and
long-term thinking. Customer reviews, 1-Click shopping, personalized
recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct
Publishing, Kindle, Fire phone, Fire tablets, and Fire TV are some of
the products and services pioneered by Amazon.
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Source: Amazon.com, Inc.
Media Hotline, 206-266-7180