Maryland medical center uses Lawson Professional Services to upgrade
and replace organization-wide administrative software system in less
than 12 months
ST. PAUL, Minn.--(BUSINESS WIRE)--Oct. 26, 2009--
Carroll Hospital Center in Westminster, Maryland, recently completed an
organization wide deployment of multiple enterprise software
applications from Lawson Software (Nasdaq: LWSN). The healthcare
provider implemented Lawson
Enterprise Financial Management and Asset
Management suites as well as Lawson
Business Intelligence. In addition to the core Lawson applications,
the hospital is fully operational with the Lawson
Human Resource Management suite, including Employee and Manager
Self-Service, Payroll, Budgeting and Planning and ProcessFlow
Integrator. These applications are helping the hospital reduce
operational costs, improve administrative efficiency and automate
personnel processes.
Carroll Hospital Center is located near Baltimore and is the
second-largest employer in Carroll County, with 1,850 employees.
Established as a community hospital nearly 50 years ago, Carroll
Hospital Center has evolved into a comprehensive medical center with
state-of-the-art technology and a team of more than 400 skilled
physicians representing 38 medical specialties.
Lawson Professional Services managed the implementation, which was
completed in less than 12 months. The implementation team brought
industry-specific expertise and knowledge of healthcare industry best
practices. Lawson Professional Services managed a coordinated,
methodical approach to the implementation while tailoring the system to
some of Carroll Hospital Center’s unique needs. This approach is helping
Carroll Hospital Center achieve a faster return on investment.
“Everyone who works at this hospital had a keen interest in the smooth
implementation of this system, because it affects everything from how
they care for patients to how they get paid,” said Kim Moreau, chief
information officer at Carroll Hospital Center. “Our staff members like
it because it gives them more control over their own information through
self-service functionality, and it reduces or even eliminates some
paperwork. Management likes it because they have a lot more information
at their fingertips, in usable form, available online in real time. The
Lawson solution makes everyone’s job easier, faster, more accurate and
more immediate.”
The speed of the implementation was important. “We have a complex system
with a lot of components and a diverse group of stakeholders,” Moreau
added. “To complete a project this large, on time and on budget with
minimum disruption and high quality, is very valuable to us. It was a
relatively seamless transition for staff and patients.”
“The Lawson team had a depth of knowledge of the system and the
healthcare industry that allowed us to push an aggressive project
timeframe. There are nuances here specific to the healthcare industry;
for example, our pay practices are unique. And the Lawson team was
well-versed in those nuances,” Moreau concluded.
“The Lawson Professional Services team’s deep knowledge of the
healthcare business helped Carroll Hospital Center successfully
implement an affordable enterprise management system to help control
costs and improve productivity,” said Hannah Raleigh, practice director,
Lawson Professional Services. “This implementation will help improve
business management at Carroll Hospital Center, so it can focus on its
patient care mission.”
Lawson serves more than 500 healthcare industry customers representing
more than 4,500 facilities, including eight of the top 10 integrated
delivery networks. The company also serves managed care systems,
academic medical centers, hospitals, clinics, physician group practices,
home healthcare, long-term care and other health services enterprises.
Lawson solutions help healthcare organizations manage their business so
they can focus on their patients, automate and streamline materials
management for a better bottom line, and overcome the challenges of the
labor shortage.
About Lawson Software
Lawson Software provides software and service solutions to 4,500
customers in equipment service management and rental, fashion, food &
beverage, healthcare, manufacturing & distribution, public sector
(United States), service industries, and strategic human capital
management across 40 countries. Lawson Software is a global provider of
enterprise software, services and support to customers primarily in
three sectors: services, trade and manufacturing/distribution. Lawson’s
solutions include Enterprise Performance Management, Human Capital
Management, Supply Chain Management, Enterprise Resource Planning,
Customer Relationship Management, Manufacturing Resource Planning,
Enterprise Asset Management and industry-tailored applications. Lawson
solutions assist customers in simplifying their businesses or
organizations by helping them streamline processes, reduce costs and
enhance business or operational performance. Lawson is headquartered in
St. Paul, Minn., and has offices around the world. Visit Lawson online
at www.lawson.com.
For Lawson’s listing on the First North exchange in Sweden, Remium AB is
acting as the Certified Adviser.
Forward-Looking Statements
This press release contains forward-looking statements that contain
risks and uncertainties. These forward-looking statements contain
statements of intent, belief or current expectations of Lawson Software
and its management. Such forward-looking statements are not guarantees
of future results and involve risks and uncertainties that may cause
actual results to differ materially from the potential results discussed
in the forward-looking statements. The company is not obligated to
update forward-looking statements based on circumstances or events that
occur in the future. Risks and uncertainties that may cause such
differences include but are not limited to: uncertainties in
uncertainties in the software industry; uncertainties as to when and
whether the conditions for the recognition of deferred revenue will be
satisfied; increased competition; general economic conditions; the
impact of foreign currency exchange rate fluctuations; continuation of
the global credit crisis; global military conflicts; terrorist attacks;
pandemics, and any future events in response to these developments;
changes in conditions in the company's targeted industries and other
risk factors listed in the company's most recent Quarterly Report on
Form 10-Q and Annual Report on Form 10-K filed with the Securities and
Exchange Commission. Lawson assumes no obligation to update any
forward-looking information contained in this press release.
Source: Lawson Software
Lawson Software
Joe Thornton, 651-767-6154
joe.thornton@us.lawson.com
