MINNEAPOLIS--(BUSINESS WIRE)--April 12, 2005--More than one
million customers have enrolled in U.S. Bank Internet Banking at
usbank.com in the last year. U.S. Bank attributes the success to the
popularity of its free Internet bill pay service, growing customer
confidence in Internet banking and recent enhancements at usbank.com.
The total number of customers enrolled in Internet banking at U.S.
Bank now exceeds three million.
"The growth that we are experiencing in Internet banking at U.S.
Bank illustrates a trend that we have seen for some time. Consumers
want to stay close to their accounts and to access their bank through
multiple channels," said Steve SaLoutos, senior vice president of
consumer products and services at U.S. Bank. "They see the value in
services like Internet banking and bill pay because of the peace of
mind that comes with our risk free Internet banking guarantee."
The U.S. Bank Internet Banking risk free guarantee protects users
from unauthorized transactions made during a secure Internet banking
session at usbank.com. In addition to greater confidence in Internet
banking, the company also credits free bill pay for the growth in
online banking. U.S. Bank made its Internet bill pay service free in
December 2003 and since then the number of active bill pay customers
increased more than 250 percent.
Recent enhancements are likely to continue to drive Internet
banking volume. In April, U.S. Bank introduced a new feature that
allows customers to log in to Internet banking directly from the home
page at usbank.com. U.S. Bank also made its home page flexible so it
opens to the page that the customer chooses, whether for personal
banking, small business, commercial and government or the Spanish
U.S. Bank historically has been credited for having one of the
most convenient Internet banking sites that is easy to use.
Enhancements that were made available in 2004 include the ability for
customers to easily view images of canceled checks, deposit slips and
statements online, customized alerts that notify customers of major
transactions on their account, and enhance transfer capabilities
allowing customers to schedule a transfer in the future. U.S. Bank
also makes it easy to apply for an account online in English or
U.S. Bank is a subsidiary of U.S. Bancorp (NYSE:USB). With $195
billion in assets, U.S. Bancorp is the 6th largest financial holding
company in the United States. The company operates 2,370 banking
offices and 4,620 ATMs in 24 states, and provides a comprehensive line
of banking, brokerage, insurance, investment, mortgage, trust and
payment services products to consumers, businesses and institutions.
U.S. Bancorp is home of the Five Star Service Guarantee in which the
company pays customers if certain key banking benefits and services
are not met. Visit U.S. Bancorp on the web at usbank.com.
CONTACT: U.S. Bank Media Relations
SOURCE: U.S. Bank