ST. JOSEPH, Mo., Feb 19, 2004 (BUSINESS WIRE) -- Shelly Dreier, branch manager
for U.S. Bank in St. Joseph, has been named to the U.S. Bancorp Circle of
Service Excellence. This honor is a quarterly award given to employees who
provide exceptional service and attention to customers and fellow employees.
According to co-workers and supervisors, Dreier took the initiative to prevent
an elderly customer from being "scammed" and took the initiative to provide
appropriate action on behalf of the customer.
As a recipient of this award, she joins a distinguished group of peers who were
honored at a luncheon event. In addition to receiving company stock options,
each winner's portrait is displayed at the Five Star Hall of Fame, located in
seven of the company's major cities: Minneapolis, Denver, Seattle, St. Louis,
Milwaukee, Portland and Cincinnati.
Employees and customers nominate the winners of this prestigious award. U.S.
Bank patrons who experience service that exceeds their expectations are
encouraged to submit nominations for the Circle of Service Excellence award at
any U.S. Bank branch location.
With assets in excess of $189 billion, U.S. Bancorp (NYSE:USB) is the 8th
largest financial services holding company in the United States. The company
operates 2,243 banking offices and 4,425 ATMs and provides a comprehensive line
of banking, brokerage, insurance, investment, mortgage, trust and payment
services products to consumers, businesses and institutions. U.S. Bancorp is
home of the Five Star Service Guarantee which assures customers of certain key
banking benefits and services or customers will be paid for their inconvenience.
Visit U.S. Bancorp on the web at usbank.com.
SOURCE: U.S. Bank
CONTACT: U.S. Bank
Karen Greenwood, 612-303-0731
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Copyright (C) 2004 Business Wire. All rights reserved.
SOURCE: U.S. Bank