Digital portal makes it easier to upload documents, retrieve asset
and income information
MINNEAPOLIS--(BUSINESS WIRE)--Jul. 27, 2017--
U.S. Bank is rolling out the U.S. Bank Loan Portal℠, an innovative new
mortgage loan process that makes it easier for customers to gather the
information they need to apply for a mortgage, while staying connected
with a trusted loan officer throughout the process.
U.S. Bank mortgage loan officers began using the U.S. Bank Loan Portal
with customers in June. With the new portal, customers can:
Choose to complete a digital loan application and either connect with
a loan officer or complete the process on their own.
Reduce the time and effort involved in gathering mortgage
documentation by providing authorization for the bank to automatically
retrieve electronic forms, such as asset and income information.
Upload images of important documents, such as pay stubs, using a
Find information about loan status and communicate with their support
team along the way, maintaining momentum through the process.
Exercise an option to receive and sign disclosures in just a few
In the near future, generate a pre-qualification letter electronically.
“Innovation has always been part of our culture at U.S. Bank,” said Tom
Wind, president of U.S. Bank Home Mortgage. “The U.S. Bank Loan Portal
combines the best of personal service offered by our mortgage loan
officers with the latest technology to provide a seamless experience for
our mortgage customers. It’s good news for buyers and realtors alike,
especially when housing inventories are tight and buyers need to move
quickly to secure the home they want. The new portal makes that process
faster and easier.”
The U.S. Bank Loan Portal is one of many investments U.S. Bank is making
in technology and innovation that are centered on the customer. Many of
these enhancements are rolling out this summer, including the ability to
schedule online appointments with a banker, or send money to nearly
anyone in minutes with Zelle, a new peer-to-peer payment service that
launched in June.
U.S. Bancorp (NYSE: USB), with $464 billion in assets as of June 30,
2017, is the parent company of U.S. Bank National Association, the fifth
largest commercial bank in the United States. The company operates 3,088
banking offices in 25 states and 4,826 ATMs and provides a comprehensive
line of banking, investment, mortgage, trust and payment services
products to consumers, businesses and institutions. Visit U.S. Bancorp
on the web at www.usbank.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170727005943/en/
Source: U.S. Bank
U.S. Bank Corporate Communications
Michael Walsh, 612-303-9122