U.S. Bank Home   Customer Service   Contact Us   Locations   Careers   About U.S. Bancorp   
U.S. Bank

Search
 
About



About



Related Links
Careers at U.S. Bancorp
Community Relations
Corporate Governance
Resources
IR Tool Kit
Print PagePrint Page
E-mail PageE-mail Page
RSS FeedsRSS Feeds
IR ContactsIR Contacts


Printer Friendly Version View printer-friendly version
<< Back
U.S. Bank Among Banks to Top Independent Review of Mobile Services

MINNEAPOLIS--(BUSINESS WIRE)--Jun. 3, 2014-- U.S. Bank was cited as one of two banks that received the top scores for Forrester Research, Inc’s 2014 Mobile Banking Functionality Benchmark..

As part of Forrester’s May 2014 report entitled “2014 U.S. Mobile Banking Functionality Benchmark,” five of the largest banks in the country were evaluated and scored on more than 35 criteria. U.S. Bank was one of two that scored highest at 69 out of 100 on the survey.

Forrester noted U.S. Bank’s performance in a number of areas, including:

  • Marketing and research for additional products
  • The ability to take a picture of a paper bill to enroll in bill pay
  • The ability to pay another person using the contact list in a mobile phone

"We're committed to being an industry leader not only in the scope of mobile capabilities we provide, but in the quality of our customer’s experience," said Chris Peper, vice president and mobile channel manager at U.S. Bank. "Customer feedback provides the foundation for all of our innovation efforts, as we always start by creating value for the customer. This is our focus whether we are meeting a need for speed in electronic payments or improving the experience of paying a bill with our Mobile Photo BillPay. We are very pleased to see our mobile features cited in Forrester's report."

"We have built an agile development platform that helps us adapt to the rapidly changing marketplace, and has allowed us to quickly drive new features from our innovation labs to our customers’ fingertips,” said Rakesh Nambiar, senior vice president and head of digital banking delivery at U.S. Bank.

Click here to access Forrester’s report (access requires subscription).

About U.S. Bank
U.S. Bancorp (NYSE: USB), with $371 billion in assets as of March 31, 2014, is the parent company of U.S. Bank National Association, the 5th largest commercial bank in the United States. The Company operates 3,083 banking offices in 25 states and 4,878 ATMs and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. Visit U.S. Bancorp on the web at usbank.com.

Source: U.S. Bank

Teri Charest, U.S. Bank Public Relations
(612) 303-0732, teri.charest@usbank.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding U.S. Bancorp's business which are not historical facts are "forward-looking statements" that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's Annual Report or Form 10-K for the most recently ended fiscal year.



The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for inaccuracies or omissions in that information or for actions taken in reliance on that information. U.S. Bancorp does not undertake an obligation, and disclaims any duty, to update any of the information on or available through this site.

This site is supported through the use of Microsoft Internet Explorer Browser, version 6.x or higher. Use of older or other browsers may cause pages to improperly display. We regret any inconvenience that this may cause.





Privacy Pledge   |   © 2010 U.S. Bancorp Site Map   |   Careers