LOS ANGELES & SAN DIEGO--(BUSINESS WIRE)--Oct. 26, 2007--U.S. Bank
(NYSE:USB) has developed a special relief package to support the
individuals, families and businesses impacted by recent wildfires in
the southern California counties of Los Angeles, Orange, Riverside,
San Bernardino, San Diego, Santa Barbara and Ventura.
The package includes flexibility around credit card and loan
payments for current customers, an emergency small business loan up to
$25,000, dedicated customer service representatives to assist
individuals and businesses that have been significantly affected and
special assistance to mortgage customers who have suffered a loss.
Impacted customers should call 1-800-776-7225.
U.S. Bank will also waive the fees for non-U.S. Bank customers who
need to use its 295 ATMs in the specified seven counties. The fees
will be waived now through Nov. 16, 2007.
"One of the great things about this company is our ability to be
flexible and accommodate the needs of our customers and communities
that are in a state of emergency," said Darrell Brown, senior vice
president and region retail manager for U.S. Bank in southern
California. "We will be reaching out to customers in many ways and ask
that if anyone has been displaced or is in need of financial support
to call us or stop by any of our U.S. Bank offices throughout southern
U.S. Bank will be making philanthropic contributions to key
organizations in areas where the need is greatest. The U.S. Bancorp
Foundation also provides matching gifts for qualified employee
Employees impacted by the fires have available to them dedicated
human resources and employee assistance programs providing everything
from financial assistance to stress counseling. U.S. Bank has also
empowered local managers to offer employees impacted by the fires
special dispensation to take care of their families or their
There are more than 1,700 employees and 136 U.S. Bank offices in
the seven counties impacted by the fires. No U.S. Bank properties
incurred structural loss or damages. Some were closed due to
evacuations, but with the exception of two, all were reopened as of
Wednesday, Oct. 24.
U.S. Bank will employ its standard credit qualification procedures
for all loan requests in the wildfire assistance program. To
participate, consumers or small business owners should have proof of
damage, such as insurance forms, estimates of repair costs or other
documentation, and their most recent tax return. The small business
loan is a limited time offer and will be available as long as the loan
is booked by December 31, 2007.
U.S. Bancorp, with $228 billion in assets, is the parent company
of U.S. Bank, the 6th largest commercial bank in the United States.
The company operates 2,512 banking offices and 4,870 ATMs, and
provides a comprehensive line of banking, brokerage, insurance,
investment, mortgage, trust and payment services products to
consumers, businesses and institutions. Visit U.S. Bancorp on the web
CONTACT: U.S. Bank
Teri Charest, 612-303-0732
Steve Dale, 612-303-0784
SOURCE: U.S. Bank