Charter Strengthens Operations Leadership With Addition of Adams and Mayo
Kathleen Mayo joins as EVP, Customer Operations and Tom Adams to serve as EVP, Field Operations
ST. LOUIS, Sept. 17, 2012 /PRNewswire/ -- Charter adds two industry veterans to its Operations team with the addition of Tom Adams as Executive Vice President, Field Operations, and Kathleen "Kip" Mayo as Executive Vice President, Customer Operations.
Mr. Adams will have national oversight of Field Operations and Ms. Mayo will have responsibility for Charter's Customer Care organization.
Mr. Adams joins Charter after a 17-year stint with Time Warner Cable (TWC), most recently serving as Regional Vice President of Operations for Wisconsin. "With more than 30 years experience in all aspects of the cable industry, Tom's insightful leadership will be critical in achieving our Company goals," said John Bickham, Charter Chief Operating Officer. Prior to TWC, Tom worked for NewChannels Corporation in various leadership roles, including Vice President of New Business.
Ms. Mayo was previously with Cablevision for 15 years. Her most recent assignment was Executive Vice President, Consumer Operations, with responsibility for field operations, customer service, and billing & collections. "Kip's dedication to providing great customer service and her experience in leading all aspects of cable operations will complement the skills and experience of her colleagues on our Customer Care and Operations teams," commented Mr. Bickham.
Ms. Mayo will join Charter effective September 17, and Mr. Adams will join on October 1, both reporting to Mr. Bickham.
About Charter Charter (NASDAQ: CHTR) is a leading broadband communications company and the fourth-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter TV® video entertainment programming, Charter Internet® access, and Charter Phone®. Charter Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter's advertising sales and production services are sold under the Charter Media® brand. More information about Charter can be found at charter.com.
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