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CNA Announces Location for Its New Western Service Center in Denver

CHICAGO, Jul 09, 2010 (BUSINESS WIRE) --

Earlier this year, CNA announced the opening of its new Western Service Center in Colorado. Today, the commercial insurer unveiled that the permanent location of the Service Center will remain within its existing Denver branch office in Littleton, CO. Once the Service Center is opened with full functionality in 2011, it will triple the square footage and quadruple the employee size of the branch.

The decision to expand the space at the current location comes after months of review of several key locations across the Littleton area. The selected space enables operations within the Service Center to continue without interruption of work flow or disruption of customer service.

Over the next year, the Service Center will gradually implement a portion of CNA's Worldwide Operations (WWO) and Claim Express capabilities beyond current locations in Maitland, FL, Chicago, IL and Reading, PA. To date, WWO has filled more than 30 positions within its Customer Support Center, Small Business Center and Middle Market Policy Processing. Ultimately, the Service Center will feature claim handling, policy processing, a Call Center as well as billing and collections to offer CNA producers and customers greater overall operational effectiveness and improved business continuity.

Located at 10375 Park Meadows Drive in Littleton, CO, the Service Center will create approximately 300 positions and provide increased career path options for employees within WWO, as well as Claim and Underwriting support operations.

Serving businesses and professionals since 1897, CNA is the country's seventh largest commercial insurance writer and the 13th largest property and casualty company. CNA's insurance products include standard commercial lines, specialty lines, surety, marine and other property and casualty coverages. CNA's services include risk management, information services, underwriting, risk control and claims administration. For more information, please visit CNA at CNA is a registered trademark of CNA Financial Corporation.


This press release may include statements which relate to anticipated future events (forward-looking statements) rather than actual present conditions or historical events. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as "believes," "expects," "intends," "anticipates," "estimates," and similar expressions. Forward-looking statements, by their nature, are subject to a variety of inherent risks and uncertainties that could cause actual results to differ materially from the results projected. Many of these risks and uncertainties cannot be controlled by CNA. For a detailed description of these risks and uncertainties please refer to CNA's filings with the Securities and Exchange Commission, available at

Any forward-looking statements made in this press release are made by CNA as of the date of this press release. Further, CNA does not have any obligation to update or revise any forward-looking statement contained in this press release, even if CNA's expectations or any related events, conditions or circumstances change.


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Katrina Parker, 312-822-5167