CHICAGO, Jul 09, 2010 (BUSINESS WIRE) --
Earlier this year, CNA announced the opening of its new Western Service
Center in Colorado. Today, the commercial insurer unveiled that the
permanent location of the Service Center will remain within its existing
Denver branch office in Littleton, CO. Once the Service Center is opened
with full functionality in 2011, it will triple the square footage and
quadruple the employee size of the branch.
The decision to expand the space at the current location comes after
months of review of several key locations across the Littleton area. The
selected space enables operations within the Service Center to continue
without interruption of work flow or disruption of customer service.
Over the next year, the Service Center will gradually implement a
portion of CNA's Worldwide Operations (WWO) and Claim Express
capabilities beyond current locations in Maitland, FL, Chicago, IL and
Reading, PA. To date, WWO has filled more than 30 positions within its
Customer Support Center, Small Business Center and Middle Market Policy
Processing. Ultimately, the Service Center will feature claim handling,
policy processing, a Call Center as well as billing and collections to
offer CNA producers and customers greater overall operational
effectiveness and improved business continuity.
Located at 10375 Park Meadows Drive in Littleton, CO, the Service Center
will create approximately 300 positions and provide increased career
path options for employees within WWO, as well as Claim and Underwriting
Serving businesses and professionals since 1897, CNA is the country's
seventh largest commercial insurance writer and the 13th
largest property and casualty company. CNA's insurance products include
standard commercial lines, specialty lines, surety, marine and other
property and casualty coverages. CNA's services include risk management,
information services, underwriting, risk control and claims
administration. For more information, please visit CNA at www.cna.com.
CNA is a registered trademark of CNA Financial Corporation.
This press release may include statements which relate to anticipated
future events (forward-looking statements) rather than actual present
conditions or historical events. These statements are made pursuant to
the safe harbor provisions of the Private Securities Litigation Reform
Act of 1995 and generally include words such as "believes," "expects,"
"intends," "anticipates," "estimates," and similar expressions.
Forward-looking statements, by their nature, are subject to a variety of
inherent risks and uncertainties that could cause actual results to
differ materially from the results projected. Many of these risks and
uncertainties cannot be controlled by CNA. For a detailed description of
these risks and uncertainties please refer to CNA's filings with the
Securities and Exchange Commission, available at www.cna.com.
Any forward-looking statements made in this press release are made by
CNA as of the date of this press release. Further, CNA does not have any
obligation to update or revise any forward-looking statement contained
in this press release, even if CNA's expectations or any related events,
conditions or circumstances change.
Katrina Parker, 312-822-5167