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10-Q
DELL INC filed this Form 10-Q on 06/04/09
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Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
Form 10-Q
 
     
(Mark One)    
þ
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the quarterly period ended May 1, 2009
or
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
    For the transition period from          to          .
 
Commission File Number: 0-17017
 
Dell Inc.
(Exact name of registrant as specified in its charter)
 
     
Delaware   74-2487834
(State or other jurisdiction
of incorporation or organization)
  (I.R.S. Employer Identification No.)
 
One Dell Way
Round Rock, Texas 78682
(Address of principal executive offices) (Zip Code)
 
(512) 338-4400
(Registrant’s telephone number, including area code)
 
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes o     No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
     
Large accelerated filer þ
  Accelerated filer o
Non-accelerated filer o (Do not check if a smaller reporting company)
  Smaller reporting company o
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes o     No þ
 
As of the close of business on May 29, 2009, 1,953,985,884 shares of common stock, par value $.01 per share, were outstanding.
 


 

         
PART I - FINANCIAL INFORMATION
       
       
Item 1. Financial Statements
    1  
Condensed Consolidated Statements of Financial Position at May 1, 2009 (unaudited), and January 30, 2009
    1  
Condensed Consolidated Statements of Income for the three months ended May 1, 2009 (unaudited), and May 2, 2008 (unaudited)
    2  
Condensed Consolidated Statement of Cash Flows for the three months ended May 1, 2009 (unaudited), and May 2, 2008 (unaudited)
    3  
Notes to Condensed Consolidated Financial Statements (unaudited)
    4  
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of
Operations
    24  
Item 3. Quantitative and Qualitative Disclosures About Market Risk
    42  
Item 4. Controls and Procedures
    42  
       
PART II - OTHER INFORMATION
       
       
Item 1. Legal Proceedings
    43  
Item 1A. Risk Factors
    43  
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
    43  
Item 6. Exhibits
    43  
 EX-31.1
 EX-31.2
 EX-32.1


Table of Contents

 
PART I — FINANCIAL INFORMATION
 
ITEM 1.   FINANCIAL STATEMENTS
 
DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
(in millions)
 
                 
    May 1,
    January 30,
 
    2009     2009  
    (unaudited)        
 
ASSETS
Current assets:
               
Cash and cash equivalents
  $ 9,691     $ 8,352  
Short-term investments
    434       740  
Accounts receivable, net
    4,278       4,731  
Financing receivables, net
    1,775       1,712  
Inventories, net
    842       867  
Other current assets
    2,890       3,749  
                 
Total current assets
    19,910       20,151  
Property, plant, and equipment, net
    2,181       2,277  
Investments
    568       454  
Long-term financing receivables, net
    445       500  
Goodwill
    1,742       1,737  
Purchased intangible assets, net
    684       724  
Other non-current assets
    659       657  
                 
Total assets
  $ 26,189     $ 26,500  
                 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
               
Short-term debt
  $ 101     $ 113  
Accounts payable
    7,844       8,309  
Accrued and other
    3,513       3,788  
Short-term deferred enhanced services revenue
    2,683       2,649  
                 
Total current liabilities
    14,141       14,859  
Long-term debt
    2,396       1,898  
Long-term deferred enhanced services revenue
    2,954       3,000  
Other non-current liabilities
    2,468       2,472  
                 
Total liabilities
    21,959       22,229  
                 
Commitments and contingencies (Note 7)
               
Stockholders’ equity:
               
Preferred stock and capital in excess of $.01 par value; shares authorized: 5,000; issued and outstanding: none
           
Common stock and capital in excess of $.01 par value; shares authorized: 7,000; shares issued: 3,345 and 3,338, respectively; shares outstanding: 1,951 and 1,944, respectively
    11,224       11,189  
Treasury stock at cost: 919 shares
     (27,904 )      (27,904 )
Retained earnings
    20,967       20,677  
Accumulated other comprehensive (loss) income
    (57 )     309  
                 
Total stockholders’ equity
    4,230       4,271  
                 
Total liabilities and stockholders’ equity
  $ 26,189     $ 26,500  
                 
 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.


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DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(in millions, except per share amounts; unaudited)
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
 
Net revenue
               
Products
  $  10,232     $  13,956  
Services, including software related
    2,110       2,121  
                 
Total net revenue
    12,342       16,077  
                 
                 
Cost of net revenue
               
Products
    8,786       11,847  
Services, including software related
    1,388       1,265  
                 
Total cost of net revenue
    10,174       13,112  
                 
                 
Gross margin
    2,168       2,965  
                 
                 
Operating expenses:
               
Selling, general, and administrative
    1,613       1,912  
In-process research and development
          2  
Research, development, and engineering
    141       152  
                 
Total operating expenses
    1,754       2,066  
                 
                 
Operating income
    414       899  
                 
Investment and other income (expense), net
    (2 )     125  
                 
Income before income taxes
    412       1,024  
                 
                 
Income tax provision
    122       240  
                 
Net income
  $ 290     $ 784  
                 
                 
Earnings per common share:
               
Basic
  $ 0.15     $ 0.39  
                 
Diluted
  $ 0.15     $ 0.38  
                 
                 
Weighted-average shares outstanding:
               
Basic
    1,949       2,036  
Diluted
    1,952       2,040  
 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.


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DELL INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in millions; unaudited)
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
 
Cash flows from operating activities:
               
Net income
  $ 290     $ 784  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation and amortization
    201       183  
Stock-based compensation
    67       50  
In-process research and development charges
          2  
Effects of exchange rate changes on monetary assets and liabilities denominated in foreign currencies
          (90 )
Deferred income taxes
    10       34  
Other
    92       38  
Changes in operating assets and liabilities, net of effects from acquisitions:
               
Accounts receivable
    411       103  
Financing receivables
    (27 )     154  
Inventories
    24       (76 )
Other assets
    547       (192 )
Accounts payable
    (483 )     (652 )
Deferred enhanced services revenue
    (22 )     141  
Accrued and other liabilities
    (349 )     (336 )
                 
Change in cash from operating activities
    761       143  
                 
Cash flows from investing activities:
               
Investments:
               
Purchases
    (428 )     (172 )
Maturities and sales
    642       434  
Capital expenditures
    (80 )     (122 )
Acquisition of business, net of cash received
    (3 )     (170 )
                 
Change in cash from investing activities
    131       (30 )
                 
Cash flows from financing activities:
               
Repurchase of common stock
          (1,031 )
Issuance of common stock under employee plans
          21  
Issuance of commercial paper, net
          101  
Proceeds from issuance of debt
    497       1,519  
Repayments of debt
    (11 )     (223 )
Other
    (1 )      
                 
Change in cash from financing activities
    485       387  
                 
Effect of exchange rate changes on cash and cash equivalents
    (38 )     9  
                 
Change in cash and cash equivalents
    1,339       509  
                 
Cash and cash equivalents at beginning of period
    8,352       7,764  
                 
Cash and cash equivalents at end of period
  $   9,691     $   8,273  
                 
 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
 
NOTE 1 —  BASIS OF PRESENTATION
 
Basis of Presentation — The accompanying Condensed Consolidated Financial Statements of Dell Inc. (“Dell”) should be read in conjunction with the Consolidated Financial Statements and accompanying Notes filed with the U.S. Securities and Exchange Commission (“SEC”) in Dell’s Annual Report on Form 10-K for the fiscal year ended January 30, 2009. The accompanying Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal recurring nature considered necessary to fairly state the financial position of Dell and its consolidated subsidiaries at May 1, 2009, and the results of its operations and its cash flows for the three months ended May 1, 2009, and May 2, 2008.
 
The preparation of financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in Dell’s Condensed Consolidated Financial Statements and the accompanying Notes. Actual results could differ materially from those estimates. The results of operations and cash flows for the three months ended May 1, 2009, are not necessarily indicative of the results to be expected for the full year.
 
Recently Issued and Adopted Accounting Pronouncements — In December 2007, the Financial Accounting Standards Board (“FASB”) issued Statement of Financial Accounting Standards (“SFAS”) No. 141(R), Business Combinations (“SFAS 141(R)”). SFAS 141(R) requires that the acquisition method of accounting be applied to a broader set of business combinations and establishes principles and requirements for how an acquirer recognizes and measures in its financial statements the identifiable assets acquired, liabilities assumed, any noncontrolling interest in the acquiree, and the goodwill acquired. Dell adopted SFAS 141(R) in the first quarter of Fiscal 2010. The adoption of SFAS 141(R) did not have any impact on Dell’s Condensed Consolidated Financial Statements.
 
In February 2008, the Financial Accounting Standards Board (“FASB”) issued FASB Staff Position (“FSP”) 157-2, Effective Date of FASB Statement No. 157 (“FSP 157-2”), which delayed the effective date of SFAS 157 for all nonfinancial assets and nonfinancial liabilities, except for items that are recognized or disclosed at fair value in the financial statements on a recurring basis (at least annually). Dell adopted the provisions of FSP 157-2 related to non-financial assets and liabilities effective in the first quarter of Fiscal 2010. The adoption of the provisions of SFAS 157 related to nonfinancial assets and nonfinancial liabilities did not have a material impact on Dell’s Condensed Consolidated Financial Statements. See Note 3 of Notes to the Condensed Consolidated Financial Statements for additional information.
 
In December 2007, the FASB issued SFAS No. 160, Noncontrolling Interests in Consolidated Financial Statements — an amendment of ARB No. 51 (“SFAS 160”). SFAS 160 requires that the noncontrolling interest in the equity of a subsidiary be accounted for and reported as equity, provides revised guidance on the treatment of net income and losses attributable to the noncontrolling interest and changes in ownership interests in a subsidiary, and requires additional disclosures that identify and distinguish between the interests of the controlling and noncontrolling owners. Dell adopted SFAS 160 in the first quarter of Fiscal 2010. The adoption of SFAS 160 did not have any impact on Dell’s Condensed Consolidated Financial Statements.
 
In March 2008, the FASB issued SFAS No. 161, Disclosures about Derivative Instruments and Hedging Activities, an amendment of FASB Statement No. 133 (“SFAS 161”), which requires additional disclosures about the objectives of derivative instruments and hedging activities, the method of accounting for such instruments under SFAS 133 and its related interpretations, and a tabular disclosure of the effects of such instruments and related hedged items on Dell’s Condensed Consolidated Financial Statements. SFAS 161 does not change the accounting treatment for derivative instruments. Dell adopted SFAS 161 in the first quarter of Fiscal 2010. See Note 3 of Notes to the Condensed Consolidated Financial Statements for additional information.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
Recently Issued Accounting Pronouncements —  In April 2009, the FASB issued FSP 157-4 Determining Fair Value When Volume and Level of Activity for the Asset or Liability Have Significantly Decreased and Indentifying Transactions That Are Not Orderly (“SFAS 157-4”), which provides additional guidance on measuring the fair value of financial instruments when markets become inactive and quoted prices may reflect distressed transactions. The provisions of FSP 157-4 are effective for Dell beginning in the second quarter of Fiscal 2010. Management is currently evaluating the impact of the adoption of FSP 157-4 but does not expect the adoption to have a material impact on Dell’s Condensed Consolidated Financial Statements.
 
In April 2009, the FASB issued FSP FAS No. 107-1 and APB No. 28-1, Interim Disclosures about Fair Value of Financial Instruments (“FSP FAS 107-1 and APB 28-1”). FSP FAS 107-1 and APB 28-1 require disclosures about the fair value of financial instruments for annual and interim reporting periods of publicly traded companies. FSP FAS 107-1 and APB 28-1 is effective in reporting periods ending after June 15, 2009, and is required to be adopted by Dell beginning in the second quarter of Fiscal 2010. Management does not expect the adoption of this FSP to have any impact on Dell’s Condensed Consolidated Financial Statements.
 
In April 2009, the FASB issued FSP FAS No. 115-2 and FAS No. 124-2, Recognition and Presentation of Other-Than Temporary Investments (“FSP FAS 115-2 and 124-2”). FSP FAS 115-2 and 124-2 amends the other-than-temporary impairment guidance for debt securities. Under FSP FAS 115-2 and 124-2, the pre-existing “intent and ability” trigger was modified such that an other-than-temporary impairment is now triggered when there is intent to sell the security, it is more likely than not that the security will be required to be sold before recovery in value, or the security is not expected to recover the entire amortized cost basis of the security. Credit related losses on debt securities will be considered an other-than-temporary impairment recognized in earnings, and any other losses due to a decline in fair value relative to the amortized cost deemed not to be other-than-temporary will be recorded in other comprehensive income. FSP FAS 115-2 and 124-2 is effective in reporting periods ending after June 15, 2009, and is required to be adopted by Dell beginning in the second quarter of Fiscal 2010. Management is currently evaluating the impact of the adoption of FSP FAS 115-2 and 124-2 but does not expect the adoption to have a material impact on Dell’s Condensed Consolidated Financial Statements.
 
In May 2009, the FASB issued SFAS No. 165, Subsequent Events (“SFAS 165”), which provides guidance to establish general standards of accounting for and disclosures of events that occur after balance sheet date but before financial statements are issued or are available to be issued. SFAS 165 is effective for interim or fiscal periods ending after June 15, 2009, and is required to be adopted by Dell beginning in the second quarter of Fiscal 2010. Management is currently evaluating the impact of the adoption of SFAS 165 but does not expect the adoption to have a material impact on Dell’s Condensed Consolidated Financial Statements.
 
Out of Period Adjustments — In the first quarter of Fiscal 2009, Dell recorded adjustments related to net revenue, cost of net revenue, operating expenses, and investment and other income that in the aggregate increased income before income taxes by approximately $110 million. The two largest of these corrections include a reversal of the provision for Fiscal 2008 employee bonuses and foreign exchange rate errors. These errors increased income before income taxes by $46 million and $42 million, respectively. Because these errors, both individually and in the aggregate, were not material to any of the prior years’ financial statements, including Fiscal 2009 financial statements, Dell recorded the correction of these errors in the first quarter of Fiscal 2009 financial statements.
 
Reclassifications — Dell expects its enhanced services revenue to exceed 10% of total net revenue in Fiscal 2010. Enhanced services revenue includes infrastructure consulting, deployment of enterprise products and computer systems in customers’ environments, asset recovery and recycling, computer-related training, IT support, client and enterprise support, and managed service solutions. To maintain comparability among the periods presented, Dell has revised the Fiscal 2009 presentation of the components of net revenue and cost of net revenue presented in the Condensed Consolidated Statements of Income in order to disclose net revenue and cost of net revenue for services as required by the SEC Regulation S-X article 210.5-03 “Income Statements.” In conjunction with separating enhanced services revenue and related cost, Dell elected to classify revenue and cost of net revenue related to


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
standalone software sold with post contract customer support (“PCS”) in the same line item as enhanced services in our Condensed Consolidated Statements of Income. Services revenue and cost of services revenue captions on the Condensed Consolidated Statements of Income include Dell’s enhanced services and software from Dell’s software and peripherals product category. This software revenue and related costs include software license fees and related PCS that is sold separately from computer systems through our software and peripherals product category. Dell recognizes software revenue and related costs in accordance with the requirements of AICPA Statement of Position No. 97-2, Software Revenue Recognition. Dell has not established vendor specific objective evidence to support a separation of the software license and PCS elements; therefore, software license revenue and related costs are included in services revenue and cost of revenue and are generally recognized over the term of the arrangement. The revision had no impact to total net revenue and total cost of net revenue.
 
Dell has revised the presentation of certain prior period amounts reported within cash flow from operations presented in the Condensed Consolidated Statements of Cash Flows. The revision had no impact to the total change in cash from operating activities.
 
NOTE 2 —  INVENTORIES
 
                 
    May 1,
    January 30,
 
    2009     2009  
    (in millions)  
Inventories:
               
Production materials
  $     444     $     454  
Work-in-process
    107       150  
Finished goods
    291       263  
                 
Inventories
  $ 842     $ 867  
                 
 
NOTE 3 —  FINANCIAL INSTRUMENTS
 
Fair Value Measurements
 
On February 2, 2008, Dell adopted the effective portions of SFAS 157 for all financial assets and liabilities and non-financial assets and liabilities accounted for at fair value on a recurring basis. On January 31, 2009, Dell adopted FSP 157-2 for all non-financial assets and liabilities accounted for at fair value on a non-recurring basis. SFAS 157 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, Dell uses various methods including market, income, and cost approaches. Dell utilizes valuation techniques that maximize the use of observable inputs and minimizes the use of unobservable inputs. The adoption of FSP 157-2 did not have a material effect on the Condensed Consolidated Financial Statements for the first quarter of Fiscal 2010.
 
As a basis for categorizing these inputs, SFAS 157 establishes the following hierarchy that prioritizes the inputs used to measure fair value from market based assumptions to entity specific assumptions:
 
•  Level 1: Inputs based on quoted market prices for identical assets or liabilities in active markets at the measurement date.
 
•  Level 2: Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets; quoted prices for identical or similar assets and liabilities in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.
 
•  Level 3: Inputs reflect management’s best estimate of what market participants would use in pricing the asset or liability at the measurement date. The inputs are unobservable in the market and significant to the instrument’s valuation.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
 
The following tables present the hierarchy for Dell’s assets and liabilities measured at fair value on a recurring basis as of May 1, 2009, and January 30, 2009:
 
                                 
    May 1, 2009  
    Level 1     Level 2     Level 3     Total  
    Quoted
                   
    Prices in
                   
    Active
    Significant
             
    Markets
    Other
    Significant
       
    for Identical
    Observable
    Unobservable
       
    Assets     Inputs     Inputs        
    (in millions)  
 
Investments - available for sale securities
  $      —     $      926     $      28     $ 954  
Investments - trading securities
    2       83             85  
Retained interest
                504       504  
Derivative instruments
          127             127  
                                 
Total assets measured at fair value on recurring basis
  $ 2     $ 1,136     $ 532     $  1,670  
                                 
                                 
Derivative instruments
  $     $ 26     $     $ 26  
                                 
Total liabilities measured at fair value on recurring basis
  $     $ 26     $     $ 26  
                                 
 
                                 
    January 30, 2009  
    Level 1     Level 2     Level 3     Total  
    Quoted
                   
    Prices in
                   
    Active
    Significant
             
    Markets
    Other
    Significant
       
    for Identical
    Observable
    Unobservable
       
    Assets     Inputs     Inputs        
    (in millions)  
 
Investments - available for sale securities
  $      —     $      1,135     $      27     $ 1,162  
Investments - trading securities
    1       73             74  
Retained interest
                396       396  
Derivative instruments
          627             627  
                                 
Total assets measured at fair value on recurring basis
  $ 1     $ 1,835     $ 423     $  2,259  
                                 
                                 
Derivative instruments
  $     $ 131     $       131  
                                 
Total liabilities measured at fair value on recurring basis
  $     $ 131     $     $ 131  
                                 


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
The following section describes the valuation methodologies Dell uses to measure financial instruments at fair value:
 
Investments Available for Sale — The majority of Dell’s investment portfolio consists of various fixed income securities such as U.S. government and agencies, U.S. and international corporate, and state and municipal bonds. This portfolio of investments, as of May 1, 2009, and January 30, 2009, is valued based on model driven valuations, whereby all significant inputs are observable or can be derived from or corroborated by observable market data for substantially the full term of the asset. Dell utilizes a pricing service to obtain fair value pricing for the majority of the investment portfolio. Pricing for securities is based on proprietary models, and inputs are documented in accordance with the SFAS 157 hierarchy. Dell conducts reviews on a quarterly basis to verify pricing, assess liquidity, and determine if significant inputs have changed that would impact the SFAS 157 hierarchy disclosure. The Level 3 position represents a convertible debt security that Dell was unable to corroborate with observable market data. The investment is valued at cost plus accrued interest as this is management’s best estimate of fair value.
 
Investments Trading Securities — The majority of Dell’s trading portfolio consists of various mutual funds and equity securities. The Level 1 securities are valued using quoted prices for identical assets in active markets. The Level 2 securities include various mutual funds that are not exchange traded and valued at their net asset value, which can be market corroborated.
 
Retained Interest in Securitized Receivables — The fair value of the retained interest is determined using a discounted cash flow model. Significant assumptions to the model include pool credit losses, payment rates, and discount rates. These assumptions are supported by both historical experience and anticipated trends relative to the particular receivable pool. Retained interest in securitized receivables is included in financing receivables, current and long-term, on the Condensed Consolidated Statements of Financial Position. See Note 4 of Notes to Condensed Consolidated Financial Statements for additional information about retained interest.
 
Derivative Instruments — Dell’s derivative financial instruments consist of foreign currency forward and purchased option contracts. The portfolio is valued using internal models based on market observable inputs, including forward and spot prices for currencies and implied volatilities. Credit risk is also factored into the fair value calculation of our derivative instrument portfolio. Credit risk is quantified through the use of credit default swap spreads based on a composite of Dell’s counterparties, which represents the cost of protection in the event the counterparty or Dell were to default on the obligation.
 
The following tables show a reconciliation of the beginning and ending balances for fair value measurements using significant unobservable inputs for the three months ended May 1, 2009, and May 2, 2008:
 
                         
    May 1, 2009  
          Investments
       
    Retained
    Available
       
    Interest     for Sale     Total  
    (in millions)  
 
Balance at January 30, 2009
  $   396     $      27     $     423  
Net unrealized (losses) gains included in earnings(a)
    (9 )     1       (8 )
Issuances and settlements
    117             117  
                         
Balance at May 1, 2009
  $ 504     $ 28     $ 532  
                         
 
 
(a) The unrealized gains on investments available for sale represent accrued interest.
 


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
                         
    May 2, 2008  
          Investments
       
    Retained
    Available
       
    Interest     for Sale     Total  
    (in millions)  
 
Balance at February 1, 2009
  $   223     $      —     $     223  
Net unrealized losses included in earnings
    (7 )           (7 )
Purchases
          25       25  
Issuances and settlements
    101             101  
                         
Balance at May 2, 2008
  $ 317     $ 25     $ 342  
                         
 
Unrealized gains or (losses) on retained interest and the convertible debt security are reported in income.
 
Financial Items Measured at Fair Value on a Nonrecurring Basis — Certain assets and liabilities are measured at fair value on a nonrecurring basis and therefore are not included in the above recurring fair value table. The balances are not material relative to Dell’s balance sheet, and there were no material non-recurring adjustments to earnings to disclose under the provisions of SFAS 157 for the three months ended May 1, 2009, and May 2, 2008.
 
Non-financial Items Measured at Fair Value on a Nonrecurring Basis — Non-financial assets such as goodwill; intangible assets; and property, plant, and equipment are measured at fair value when there is an indicator of impairment and recorded at fair value only when impairment is recognized. Dell performed impairment analyses in the first quarter of Fiscal 2010. Based on the results of the impairment tests, Dell determined no impairment of goodwill; intangible assets; or property, plant, and equipment existed as of May 1, 2009.
 
Derivative Instruments and Hedging Activities
 
Foreign Currency Instruments
 
As part of its risk management strategy, Dell uses derivative instruments, primarily forward contracts and purchased options, to hedge certain foreign currency exposures. Dell’s objective is to offset gains and losses resulting from these exposures with gains and losses on the derivative contracts used to hedge them, thereby reducing volatility of earnings and protecting fair values of assets and liabilities. Dell applies hedge accounting based upon the criteria established by SFAS No. 133, Accounting for Derivative instruments and Hedging Activities, (“SFAS 133”), whereby Dell designates its derivatives as fair value hedges or cash flow hedges. Dell estimates the fair values of derivatives based on quoted market prices or pricing models using current market rates and records all derivatives in the Condensed Consolidated Statements of Financial Position at fair value.
 
Cash Flow Hedges
 
Dell uses a combination of forward contracts and purchased options designated as cash flow hedges to protect against the foreign currency exchange rate risks inherent in its forecasted transactions denominated in currencies other than the U.S. dollar. The risk of loss associated with purchased options is limited to premium amounts paid for the option contracts. The risk of loss associated with forward contracts is equal to the exchange rate differential from the time the contract is entered into until the time it is settled. Both of these contracts typically expire in 12 months or less. For derivative instruments that are designated and qualify as cash flow hedges, Dell records the effective portion of the gain or loss on the derivative instrument in accumulated other comprehensive income (“OCI”) (loss) as a separate component of stockholders’ equity and reclassifies these amounts into earnings in the period during which the hedged transaction is recognized in earnings. Dell reports the effective portion of cash flow hedges in the same financial statement line item within earnings as the changes in value of the hedged item.

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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
For foreign currency forward contracts and purchased options designated as cash flow hedges, Dell assesses hedge effectiveness both at the onset of the hedge as well as at the end of each fiscal quarter throughout the life of the derivative. Dell measures hedge ineffectiveness by comparing the cumulative change in the fair value of the hedge contract with the cumulative change in the fair value of the hedged item, both of which are based on forward rates. Dell recognizes any ineffective portion of the hedge, as well as amounts not included in the assessment of effectiveness, currently in earnings as a component of investment and other income (expenses), net. Hedge ineffectiveness for cash flow hedges was not material for the three months ended May 1, 2009. During the three months ended May 1, 2009, Dell did not discontinue any cash flow hedges that had a material impact on Dell’s results of operations as substantially all forecasted foreign currency transactions were realized in Dell’s actual results.
 
The following table summarizes the fair value of the foreign exchange contracts on the Condensed Consolidated Statement of Financial Position for the three months ended May 1, 2009, as well as the amount of hedge ineffectiveness on cash flow hedges recorded in earnings for the respective period:
 
                                 
          Location of
               
    Gain (Loss) recognized
    Gain (Loss)
  Gain (Loss)
    Location of
     
    in Accumulated
    Reclassified from
  Reclassified from
    Gain (Loss)
  Gain (Loss)
 
Derivatives in
  OCI, Net of Tax,
    Accumulated OCI
  Accumulated
    Recognized in Income
  Recognized in
 
SFAS 133 Cash Flow
  on Derivatives
    into Income
  OCI into Income
    on Derivative
  Income on Derivative
 
Hedging Relationships   (Effective Portion)     (Effective Portion)   (Effective Portion)     (Ineffective Portion)   (Ineffective Portion)  
(in millions)  
 
Foreign Exchange
          Total revenue   $                   221     Investment and other        
Contracts
  $                   (124)     Total cost of net revenue     13       income (expense), net   $  
                                 
Total
  $ (124)         $ 234         $                   —  
                                 
 
Other Foreign Currency Derivative Instruments
 
Dell uses forward contracts to hedge monetary assets and liabilities, primarily receivables and payables, denominated in a foreign currency. The change in the fair value of these instruments represents a natural hedge as their gains and losses offset the changes in the underlying fair value of the monetary assets and liabilities due to movements in currency exchange rates. These contracts generally expire in three months or less. These contracts are considered economic hedges and are not designated as hedges under SFAS 133, and therefore, the change in the instrument’s fair value is recognized currently in earnings as a component of investment and other income (expense), net. For the first quarter of Fiscal 2010, the gain on the contracts that was recognized in Financing and Other Income was $46 million.
 
Derivative Instruments Additional Information
 
The gross notional value of foreign currency derivative financial instruments was as follows:
 
         
    May 1, 2009  
    Gross
 
    Notional  
    (in millions)  
 
Cash flow hedges
  $  5,692  
Other derivatives
    591  
         
    $ 6,283  
         
 
Cash flows from derivative instruments are presented in the same category on the Condensed Consolidated Statements of Cash flows as the cash flows from the intended hedged items or the economic hedges.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
While Dell has derivative contracts in more than 20 currencies, the majority of the gross notional values are denominated in the Euro, British Pound, Japanese Yen, Canadian Dollar, and Australian Dollar.
 
Dell accounts for derivatives under FASB Interpretation No. 39, Offsetting of Amounts Related to Certain Contracts, which allows for net presentation of its derivative instruments in a statement of financial position due to right of setoff by counterparty under master netting arrangements. As a result, there are contracts in an asset position recorded in the other current liabilities, and vice versa. As required by SFAS 161, the fair value of the derivative instruments presented on a gross basis is as follows:
 
                         
    May 1, 2009  
Derivatives designated as hedging instruments under
             
SFAS 133              
    Other Current
    Other Current
    Total
 
    Assets     Liabilities     Fair Value  
 
Foreign exchange contracts in an asset position
  $ 415     $ 106     $ 521  
Foreign exchange contracts in a liability position
         (330 )          (131 )         (461 )
                         
Cash flow hedges
  $ 85     $ (25 )   $ 60  
                         
                 
Derivatives not designated as hedging instruments under
SFAS 133
               
                         
Foreign exchange contracts in an asset position
  $ 90     $ 32     $ 122  
Foreign exchange contracts in a liability position
    (48 )     (33 )     (81 )
                         
Other derivatives
  $ 42     $ (1 )   $ 41  
                         
                          
                         
Total derivatives at Fair value
  $ 127     $ (26 )   $ 101  
                         
 
Dell has reviewed the existence and nature of credit-risk-related contingent features in derivative trading agreements with its counterparties. Certain agreements contain clauses whereby upon a change of control and if Dell’s credit ratings were to fall below investment grade, counterparties would have the right to terminate those derivative contracts where Dell is in a net liability position. As of May 1, 2009, there has been no such triggering event.
 
Debt
 
Commercial Paper
 
Dell has a $1.5 billion commercial paper program with a supporting $1.5 billion senior unsecured revolving credit facility that allows Dell to obtain favorable short-term borrowing rates. On April 3, 2009, Dell entered into a replacement 364-day $500 million credit facility, which expires on April 2, 2010. Additionally, Dell has a five-year $1.0 billion credit facility that will expire on June 1, 2011. There were no events of default as of May 1, 2009.
 
At May 1, 2009, there was $100 million outstanding under the commercial paper program and no outstanding advances under the related revolving credit facilities. The weighted-average interest rate on these outstanding short- term borrowings was 0.20%. At January 30, 2009, there was $100 million outstanding under the commercial paper program and no outstanding advances under the related revolving credit facilities. Dell uses the proceeds of the program for short-term liquidity needs.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
India Credit Facilities
 
At May 1, 2009, there were no outstanding advances from Citibank India, and at January 30, 2009, outstanding advances from Citibank India totaled $12 million and are included in short-term debt on Dell’s Condensed Consolidated Statements of Financial Position. There have been no events of default.
 
Long-Term Debt
 
The following table summarizes our long-term debt:
 
                 
    May 1,
    January 30,
 
    2009     2009  
    (in millions)  
 
Notes
               
$600 million issued on April 17, 2008 at 4.70% due April 2013 (“2013 Notes”) with interest payable April 15 and October 15
  $ 599     $ 599  
$500 million issued on April 1, 2009 at 5.625% due April 2014 (“2014 Notes”) with interest payable April 15 and October 15
    500        
$500 million issued on April 17, 2008 at 5.65% due April 2018 (“2018 Notes”) with interest payable April 15 and October 15
    499       499  
$400 million issued on April 17, 2008 at 6.50% due April 2038 (“2038 Notes”) with interest payable April 15 and October 15
    400       400  
Senior Debenture
               
$300 million issued on April 1998 at 7.10% due April 2028 with interest payable April 15 and October 15 (includes the impact of interest rate swap termination)
    398       400  
                 
Total long-term debt
  $   2,396     $   1,898  
                 
 
The 2014 Notes were issued during the first quarter of Fiscal 2010, under an automatic shelf registration statement that was filed in November 2008. The net proceeds from the offering of the 2014 Notes were approximately $497 million after payment of expenses of the offering. The estimated fair value of all the Notes in aggregate was approximately $2.0 billion at May 1, 2009, compared to a carrying value of $2.0 billion at that date. All Notes are unsecured obligations and rank equally with our existing and future unsecured senior indebtedness. The Notes effectively rank junior to all indebtedness and other liabilities, including trade payables, of Dell’s subsidiaries. The 2014 Notes were issued pursuant to an Indenture dated April 1, 2009, between Dell and a trustee, with terms and conditions substantially the same as those governing the 2013 Notes, 2018 Notes, and 2038 Notes.
 
The principal amount of the Senior Debenture was $300 million at May 1, 2009. The estimated fair value of the long-term debt was approximately $301 million at May 1, 2009, compared to a carrying value of $398 million at that date as it includes termination of the interest rate swap agreements in the fourth quarter of Fiscal 2009.
 
As of May 1, 2009, there were no events of default for the Notes and the Senior Debenture.
 
NOTE 4 — FINANCIAL SERVICES
 
Dell Financial Services L.L.C.
 
Dell offers or arranges various financing options and services for its business and consumer customers in the U.S. through Dell Financial Services L.L.C. (“DFS”), a wholly-owned subsidiary of Dell. DFS’s key activities include the origination, collection, and servicing of customer receivables related to the purchase of Dell products.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
Dell utilizes DFS to facilitate financing for customers who elect to finance products sold by Dell. New financing originations, which represent the amounts of financing provided to customers for equipment and related software and services through DFS, were $0.9 billion, and $1.1 billion, during the three months ended May 1, 2009, and May 2, 2008, respectively.
 
CIT Group Inc. (“CIT”), formerly a joint venture partner of DFS, continues to have the right to purchase a percentage of new customer receivables facilitated by DFS until the end of Fiscal 2010. CIT’s contractual funding right on a cumulative annual basis was up to 35% in Fiscal 2009 and is up to 25% in Fiscal 2010. For the three months ended May 1, 2009, CIT’s funding percentage was approximately 31% as agreed to by CIT and Dell. DFS services the receivables purchased by CIT. However, Dell’s obligation related to the performance of the DFS originated receivables purchased by CIT is limited to the cash funded credit reserves established at the time of funding.
 
Financing Receivables
 
The following table summarizes the components of Dell’s financing receivables, net of the allowance for financing receivables losses:
 
                 
    May 1,
    January 30,
 
    2009     2009  
Financing receivables, net:   (in millions)  
Customer receivables:
               
Revolving loans, gross
  $ 931     $ 963  
Fixed-term leases and loans, gross
    670       723  
                 
Customer receivables, gross
    1,601       1,686  
Customer receivables allowance
    (154 )     (149 )
                 
Customer receivables, net
    1,447       1,537  
Residual interests
    269       279  
Retained interest and other
    504       396  
                 
Financing receivables, net
  $     2,220     $     2,212  
                 
Short-term
  $ 1,775     $ 1,712  
Long-term
    445       500  
                 
Financing receivables, net
  $ 2,220     $ 2,212  
                 
 
Of the gross customer receivables balance at May 1, 2009, and January 30, 2009, $33 million and $45 million, respectively, represent balances which are due from CIT in connection with specified promotional programs.
 
Customer Receivables — The composition and credit quality of customer receivables vary from investment grade commercial customers to subprime consumers. Dell’s estimate of subprime customer receivables was approximately 21% and 20% of the gross customer receivable balance at May 1, 2009, and January 30, 2009, respectively.
 
As of May 1, 2009, and January 30, 2009, customer financing receivables 60 days or more delinquent were $60 million and $58 million, respectively. These amounts represent 3.7% and 3.4% of the ending gross customer financing receivables balances for the respective periods.
 
Net principal charge-offs for the three months ended May 1, 2009, and May 2, 2008, were $30 million and $18 million, respectively. These amounts when annualized represent 7.2% and 4.7% of the average gross outstanding customer financing receivable balance (including accrued interest) for the respective three month periods.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
The following is a description of the components of customer receivables:
 
  —   Revolving loans offered under private label credit financing programs underwritten by CIT Bank provide qualified customers with a revolving credit line for the purchase of products and services offered by Dell. Revolving loans bear interest at a variable annual percentage rate that is tied to the prime rate. Based on historical payment patterns, revolving loan transactions are typically repaid on average within 12 months. Revolving loans are included in short-term financing receivables in the table above. From time to time, account holders may have the opportunity to finance their Dell purchases with special programs during which, if the outstanding balance is paid in full by a specific date, no interest is charged. These special programs generally range from 3 to 12 months. At May 1, 2009, and January 30, 2009, $274 million and $352 million, respectively, were receivable under these special programs.
 
  —   Dell enters into sales-type lease arrangements with customers who desire lease financing. Leases with business customers have fixed terms of two to five years. Future maturities of minimum lease payments at May 1, 2009, for future fiscal years are as follows: 2010 - $185 million; 2011 — $166 million; 2012 — $82 million; 2013 — $14 million; and 2014 — $1 million. Fixed-term loans are also offered to qualified small businesses, large commercial accounts, governmental organizations, and educational entities.
 
Residual Interest — Dell retains a residual interest in the leased equipment. The amount of the residual interest is established at the inception of the lease based upon estimates of the value of the equipment at the end of the lease term using historical studies, industry data, and future value-at-risk demand valuation methods. On a quarterly basis, Dell assesses the carrying amount of its recorded residual values for impairment. Anticipated declines in specific future residual values that are considered to be other-than-temporary are recorded in current earnings.
 
Retained Interest — Retained interest represents the residual beneficial interest Dell retains in certain pools of securitized financing receivables. Retained interest is stated at the present value of the estimated net beneficial cash flows after payment of all senior interests. Dell values the retained interest at the time of each receivable transfer and at the end of each reporting period. The fair value of the retained interest is determined using a discounted cash flow model with various key assumptions, including payment rates, credit losses, discount rates, and the remaining life of the receivables sold. These assumptions are supported by both Dell’s historical experience and anticipated trends relative to the particular receivable pool. The weighted average assumptions for retained interest can be affected by many factors, including asset type (revolving versus fixed), repayment terms, and the credit quality of assets being securitized.
 
The following table summarizes the activity in retained interest balances for the three months ended May 1, 2009, and May 2, 2008:
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
    (in millions)  
 
Retained interest:
               
Retained interest at beginning of period
  $ 396     $ 223  
Issuances
    127       156  
Distributions from conduits
    (10 )     (55 )
Net accretion
    10       10  
Change in fair value for the period
    (19 )     (17 )
                 
Retained interest at end of period
  $      504     $      317  
                 


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
The table below summarizes the key assumptions used to measure the fair value of the retained interest at time of transfer within the quarter and at the balance sheet date, May 1, 2009:
 
                                 
    Weighted Average Key Assumptions
    Monthly
           
    Payment
  Credit
  Discount
   
    Rates   Losses   Rates   Life
        (lifetime)   (annualized)   (months)
 
Time of transfer valuation of retained interest
    11 %     6 %     11 %     14  
Valuation of retained interest
    9 %     12 %     11 %     11  
 
The impact of adverse changes to the key valuation assumptions to the fair value of retained interest at May 1, 2009, is shown in the following table:
 
         
    May 1, 2009  
    (in millions)  
 
Adverse Change of:
       
         
         
Expected prepayment speed: 10%
  $ (1 )
Expected prepayment speed: 20%
  $ (4 )
         
Expected credit losses: 10%
  $ (13 )
Expected credit losses: 20%
  $ (20 )
         
Discount rate: 10%
  $ (5 )
Discount rate: 20%
  $ (10 )
 
The analyses above utilized 10% and 20% adverse variation in assumptions to assess the sensitivities in the fair value of the retained interest. However, these changes generally cannot be extrapolated because the relationship between a change in one assumption to the resulting change in fair value may not be linear. For the above sensitivity analyses, each key assumption was isolated and evaluated separately. Each assumption was adjusted by 10% and 20% while holding the other key assumptions constant. Assumptions may be interrelated, and changes to one assumption may impact others and the resulting fair value of the retained interest. For example, increases in market interest rates may result in lower prepayments and increased credit losses. The effect of multiple assumption changes were not considered in the analyses.
 
Asset Securitization
 
During the first three months of Fiscal 2010 and Fiscal 2009, Dell transferred $233 million and $421 million, respectively, of fixed-term leases and loans and revolving loans to unconsolidated qualifying special purpose entities. The qualifying special purpose entities are bankruptcy remote legal entities with assets and liabilities separate from those of Dell. The purpose of the qualifying special purpose entities is to facilitate the funding of financing receivables in the capital markets. The qualifying special purpose entities have entered into financing arrangements with three multi-seller conduits that, in turn, issue asset-backed debt securities in the capital markets. Two of the three conduits fund fixed-term leases and loans, and one conduit funds revolving loans. The principal balance of the securitized receivables at May 1, 2009, and January 30, 2009, was $1.3 billion and $1.4 billion, respectively.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
Dell services securitized contracts and earns a servicing fee. Dell’s securitization transactions generally do not result in servicing assets and liabilities as the contractual fees are adequate compensation in relation to the associated servicing cost.
 
The revolving securitization agreement continues under scheduled amortization. During this scheduled amortization period, all principal collections will be used to pay down the outstanding debt amount related to the securitized assets. The right to receive cash collections is delayed until the debt is fully paid. During the scheduled amortization, no transfers of new revolving loans will occur. Additional purchases made on existing securitized revolving loans (repeat purchases) will continue to be transferred to the qualified special purpose entity and will increase the retained interest in securitized assets on the balance sheet.
 
Once the amount of the beneficial interest in the revolving credit conduit owned by third parties falls below 10%, Dell will be required to recognize the fair value of the assets and liabilities relating to the revolving securitization transaction on the balance sheet. The overall impact to the balance sheet will be an increase in accrued and other current liabilities, representing the unpaid portion of the outstanding debt, which is immaterial. As of May 1, 2009, the principal balance of the revolving securitized receivables was $616 million, and the balance of the debt associated with those assets was $184 million.
 
Dell’s securitization programs contain standard structural features related to the performance of the securitized receivables. These structural features include defined credit losses, delinquencies, average credit scores, and excess collections above or below specified levels. In the event one or more of these features are met and Dell is unable to restructure the program, no further funding of receivables will be permitted and the timing of expected retained interest cash flows will be delayed, which would impact the valuation of the retained interest. For the revolving transaction currently under scheduled amortization, performance features have been suspended.
 
As of May 1, 2009, and January 30, 2009, securitized financing receivables 60 days or more delinquent were $60 million and $63 million, respectively. These amounts represent 4.7% and 4.6% of the ending securitized financing receivables balances for the respective periods.
 
Net principal charge-offs for the three months ended May 1, 2009, and May 2, 2008, were $36 million and $28 million, respectively. These amounts when annualized represent 10.6% and 8.7% of the average outstanding securitized financing receivable balance for the respective three month periods.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
NOTE 5 —  GOODWILL AND INTANGIBLE ASSETS
 
Goodwill
 
Goodwill allocated to Dell’s business segments as of May 1, 2009, and January 30, 2009, and changes in the carrying amount of goodwill were as follows:
 
                                         
    Large
          Small and
             
    Enterprise     Public     Medium Business     Consumer     Total  
    (in millions)  
 
Balance at January 30, 2009
  $     677     $     411     $            354     $     295     $     1,737  
Adjustments
    2                   3       5  
                                         
Balance at May 1, 2009
  $ 679     $ 411     $ 354     $ 298     $ 1,742  
                                         
 
Goodwill and indefinite lived intangibles are tested annually during the second fiscal quarter and whenever events or circumstances indicate impairment may have occurred. If the carrying amount of goodwill exceeds its fair value, estimated based on discounted cash flow analyses, an impairment charge would be recorded. In the first quarter of Fiscal 2010, Dell evaluated goodwill and indefinite lived intangibles for potential triggering events that could indicate impairment in connection with the new alignment of its business segments. Based on the results of the impairment tests, Dell determined that no impairment of goodwill and indefinite lived intangible assets existed at May 1, 2009. The goodwill adjustments are primarily the result of contingent purchase price considerations related to prior acquisitions and the effects of foreign currency fluctuations.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
NOTE 6 —  WARRANTY LIABILITY AND RELATED DEFERRED ENHANCED SERVICES REVENUE
 
Revenue from extended warranty and service contracts including support agreements, for which Dell is obligated to perform, is recorded as deferred enhanced services revenue and subsequently recognized over the term of the contract or when the service is completed and the costs associated with these contracts is recognized as incurred. Deferred software related revenue is included in accrued and other current and other non-current liabilities on Dell’s Condensed Consolidated Statements of Financial Position. Dell records warranty liabilities at the time of sale for the estimated costs that may be incurred under its limited warranty. Changes in Dell’s deferred enhanced services revenue for extended warranties and its warranty liability for standard warranties, which are included in accrued and other current and other non-current liabilities on Dell’s Condensed Consolidated Statements of Financial Position, are presented in the following tables:
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008(b)  
    (in millions)  
 
Deferred enhanced services revenue:
               
Deferred enhanced services revenue at beginning of period
  $   5,649     $   5,260  
Revenue deferred for new extended warranty and services contracts sold
    760       944  
Revenue recognized
    (772 )     (780 )
                 
Deferred enhanced services revenue at end of period
  $ 5,637     $ 5,424  
                 
                 
                 
Current portion
  $ 2,683     $ 2,518  
Non-current portion
    2,954       2,906  
                 
Deferred enhanced services revenue at end of period
  $ 5,637     $ 5,424  
                 
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
    (in millions)  
 
Warranty liability:
               
Warranty liability at beginning of period
  $   1,035     $ 929  
Costs accrued for new warranty contracts and changes in estimates for pre-existing warranties(a)
    294       369  
Services obligations honored
    (297 )     (284 )
                 
Warranty liability at end of period
  $ 1,032     $   1,014  
                 
                 
                 
Current portion
  $ 715     $ 677  
Non-current portion
    317       337  
                 
Warranty liability at end of period
  $ 1,032     $ 1,014  
                 
 
 
(a) Changes in cost estimates related to pre-existing warranties are aggregated with accruals for new warranty contracts. Dell’s warranty liability process does not differentiate between estimates made for pre-existing warranties and new warranty obligations.
 
(b) Fiscal 2009 amounts have been revised to include foreign currency exchange rate fluctuations in revenue deferred for new extended warranty and service contracts sold and costs accrued for new warranty contracts and changes in estimates for pre-existing warranties to conform to the current period presentation.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
 
NOTE 7 —  COMMITMENTS AND CONTINGENCIES
 
Severance Costs and Facility Closures — In Fiscal 2008, Dell announced a comprehensive review of costs that is currently ongoing. Since this announcement and through the end of the first quarter of Fiscal 2010, Dell reduced its headcount and closed certain Dell facilities. Results of operations for the first quarter of Fiscal 2010 include net pre-tax charges of $185 million for these actions, which is comprised of $175 million related to headcount reduction and a net $10 million related to facilities actions, including accelerated depreciation. In the first quarter of Fiscal 2009, costs related to severance and facility closures were $106 million. As of May 1, 2009, and January 30, 2009, the accrual related to these cost reductions and efficiency actions was $183 million and $98 million, respectively, which is included in accrued and other liabilities in the Condensed Consolidated Statements of Financial Position.
 
Restricted Cash — Pursuant to an agreement between Dell and CIT, Dell is required to maintain escrow cash accounts that are held as recourse reserves for credit losses, performance fee deposits related to Dell’s private label credit card, and deferred servicing revenue. Restricted cash in the amount of $197 million and $213 million is included in other current assets at May 1, 2009, and January 30, 2009, respectively.
 
Legal Matters — Dell is involved in various claims, suits, investigations, and legal proceedings. As required by SFAS No. 5, Accounting for Contingencies, Dell accrues a liability when it believes that it is both probable that a liability has been incurred and that it can reasonably estimate the amount of the loss. Dell reviews these accruals at least quarterly and adjusts them to reflect ongoing negotiations, settlements, rulings, advice of legal counsel, and other relevant information. However, litigation is inherently unpredictable; therefore, Dell could incur judgments or enter into settlements of claims that could adversely affect its operating results or cash flows in a particular period.
 
The following is a discussion of Dell’s significant legal matters.
 
•     Investigations and Related Litigation — In August 2005, the SEC initiated an inquiry into certain of Dell’s accounting and financial reporting matters and requested that Dell provide certain documents. The SEC expanded that inquiry in June 2006 and entered a formal order of investigation in October 2006. The SEC’s requests for information were joined by a similar request from the United States Attorney for the Southern District of New York (“SDNY”), who subpoenaed documents related to Dell’s financial reporting from and after Fiscal 2002. In August 2006, because of potential issues identified in the course of responding to the SEC’s requests for information, Dell’s Audit Committee, on the recommendation of management and in consultation with PricewaterhouseCoopers LLP, Dell’s independent registered public accounting firm, initiated an independent investigation, which was completed in the third quarter of Fiscal 2008. Although the Audit Committee investigation has been completed, the investigations being conducted by the SEC and the SDNY are ongoing. Dell continues to cooperate with the SEC and the SDNY.
 
Dell and several of its current and former directors and officers were named as parties to the following securities, Employee Retirement Income Security Act of 1974 (“ERISA”), and shareholder derivative lawsuits all arising out of the same events and facts.
 
  —  Four putative securities class actions filed between September 13, 2006, and January 31, 2007, in the Western District of Texas, Austin Division, against Dell and certain of its current and former officers were consolidated as In re Dell Securities Litigation, and a lead plaintiff was appointed by the court. The lead plaintiff asserted claims under sections 10(b), 20(a), and 20A of the Securities Exchange Act of 1934 based on alleged false and misleading disclosures or omissions regarding Dell’s financial statements, governmental investigations, internal controls, known battery problems and business model, and based on insiders’ sales of Dell securities. This action also included Dell’s independent registered public accounting firm, PricewaterhouseCoopers LLP, as a defendant. On October 6, 2008, the court dismissed all of the plaintiff’s claims with prejudice and without leave to amend. On November 3, 2008, the plaintiff appealed the dismissal of Dell and the officer defendants to the Fifth Circuit Court of Appeals.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
 
  —  Four other putative class actions filed between September 25, 2006, and October 5, 2006, in the Western District, Austin Division, by purported participants in the Dell 401(k) Plan were consolidated as In re Dell ERISA Litigation, and lead plaintiffs were appointed by the court. The lead plaintiffs asserted claims under ERISA based on allegations that Dell and certain current and former directors and officers imprudently invested and managed participants’ funds and failed to disclose information regarding its stock held in the 401(k) Plan. On June 23, 2008, the court granted the defendants’ motion to dismiss as to the plaintiffs’ claims under ERISA based on allegations of imprudence, but the court denied the motion to dismiss as to the claims under ERISA based on allegations of a failure to accurately disclose information. On October 29, 2008, the court dismissed all of the individual plaintiffs’ claims with prejudice.
 
  —  In addition, seven shareholder derivative lawsuits filed between September 29, 2006, and January 22, 2007, in three separate jurisdictions were consolidated as In re Dell Derivative Litigation into three actions. One of those consolidated actions was pending in the Western District of Texas, Austin Division, but was dismissed without prejudice by an order filed October 9, 2007. The second consolidated shareholder derivative action was pending in Delaware Chancery Court. On October 16, 2008, the Delaware court granted the parties’ stipulation to dismiss all of the plaintiffs’ claims in the Delaware lawsuit without prejudice. The third consolidated shareholder derivative action is pending in state district court in Williamson County, Texas. These shareholder derivative lawsuits named various current and former officers and directors as defendants and Dell as a nominal defendant, and asserted various claims derivatively on behalf of Dell under state law, including breaches of fiduciary duties.
 
The Board of Directors received a shareholder demand letter, dated November 12, 2008, asserting allegations similar to those made in the securities and shareholder derivative lawsuits against various current and former officers and directors and PricewaterhouseCoopers LLP, and requesting that the Board of Directors investigate and assert claims relating to those allegations on behalf of Dell. The Board of Directors is considering and will address the demand.
 
•     Copyright Levies — Proceedings against the IT industry in Germany seek to impose levies on equipment such as personal computers and multifunction devices that facilitate making private copies of copyrighted materials. The total levies due, if imposed, would be based on the number of products sold and the per-product amounts of the levies, which vary. Dell, along with other companies and various industry associations, are opposing these levies and instead are advocating compensation to rights holders through digital rights management systems.
 
On December 29, 2005, Zentralstelle Für private Überspielungrechte (“ZPÜ”), a joint association of various German collection societies, instituted arbitration proceedings against Dell’s German subsidiary before the Arbitration Body in Munich. ZPÜ claims a levy of €18.4 per PC that Dell sold in Germany from January 1, 2002, through December 31, 2005. On July 31, 2007, the Arbitration Body recommended a levy of €15 on each PC sold during that period for audio and visual copying capabilities. Dell and ZPÜ rejected the recommendation, and on February 21, 2008, ZPÜ filed a lawsuit in the German Regional Court in Munich. Dell plans to continue to defend this claim vigorously and does not expect the outcome to have a material adverse effect on its financial condition or results of operations.
 
Dell has various other claims, suits, investigations, and legal proceedings that arise from time to time in the ordinary course of its business, including matters involving stockholder, consumer, antitrust, tax, intellectual property, and other issues on a global basis. Dell does not expect that the outcome in any of these other legal proceedings, individually or collectively, will have a material adverse effect on its financial condition or results of operations.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
NOTE 8 —  COMPREHENSIVE INCOME (LOSS)
 
The following table summarizes comprehensive income for the three months ended May 1, 2009, and May 2, 2008:
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
    (in millions)  
 
Comprehensive income (loss):
               
Net income
  $ 290     $     784  
Change related to foreign currency hedging instruments, net
        (358 )     (31 )
Change related to marketable securities, net
          (25 )
Foreign currency translation adjustments
    (8 )     (41 )
                 
Comprehensive (loss) income
  $ (76 )   $ 687  
                 
 
NOTE 9 —  INCOME TAXES
 
Dell’s effective income tax rate was 29.6% for the first quarter of Fiscal 2010, as compared to 23.5% for the same quarter in the prior year. The increase in the effective rate in the first quarter of Fiscal 2010 as compared to the effective rate in the first quarter of Fiscal 2009 is primarily due to increased profitability mix in higher tax rate jurisdictions and the accrual of interest and penalties related to uncertain tax positions. The Fiscal 2009 effective tax rate reflects decreases in uncertain tax positions resulting from the effective settlement of an examination in a foreign jurisdiction and reevaluation of certain tax incentives, partially offset by the accrual of interest and penalties related to uncertain tax positions. The differences between the estimated effective income tax rate and the U.S. federal statutory rate of 35% principally result from Dell’s geographical distribution of taxable income and differences between the book and tax treatment of certain items. The income tax rate for Fiscal 2010 will be impacted by the actual mix of jurisdictions in which income is generated.
 
Dell is currently under income tax audits in various jurisdictions, including the United States. The tax periods open to examination by the major taxing jurisdictions to which Dell is subject include fiscal years 1997 through 2009. As a result of these audits, Dell maintains ongoing discussions and negotiations relating to tax matters with the taxing authorities in these various jurisdictions. Dell’s U.S. Federal income tax returns for fiscal years 2004 through 2006 are under examination, and the Internal Revenue Service (“IRS”) has issued a Revenue Agent’s Report proposing certain assessments primarily related to transfer pricing matters, which Dell has protested in accordance with IRS administrative procedures. Dell anticipates this audit will take several years to resolve and believes that it has provided adequate reserves related to the matters under audit. However, should Dell experience an unfavorable outcome in this matter, it could have a material impact on its results of operations, financial position, or cash flows. Although the timing of income tax audit resolutions and negotiations with taxing authorities are highly uncertain, Dell does not anticipate a significant change to the total amount of unrecognized income tax benefits within the next 12 months.
 
Dell takes certain non-income tax positions in the jurisdictions in which it operates and has received certain non-income tax assessments from various jurisdictions. Dell is also involved in related non-income tax litigation matters in various jurisdictions. Dell believes its positions are supportable, a liability is not probable, and that it will ultimately prevail. However, significant judgment is required in determining the ultimate outcome of these matters. In the normal course of business, Dell’s positions and conclusions related to its non-income taxes could be


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
challenged and assessments may be made. To the extent new information is obtained and Dell’s views on its positions, probable outcomes of assessments, or litigation change, changes in estimates to Dell’s accrued liabilities would be recorded in the period in which such determination is made.
 
NOTE 10 —  EARNINGS PER COMMON SHARE
 
Basic earnings per share is based on the weighted-average effect of all common shares issued and outstanding and is calculated by dividing net income by the weighted-average shares outstanding during the period. Diluted earnings per share is calculated by dividing net income by the weighted-average number of common shares used in the basic earnings per share calculation plus the number of common shares that would be issued assuming exercise or conversion of all potentially dilutive common shares outstanding. Dell excludes equity instruments from the calculation of diluted earnings per share if the effect of including such instruments is antidilutive. Accordingly, certain stock-based incentive awards have been excluded from the calculation of diluted earnings per share totaling 247 million shares and 275 million shares for the first quarter of Fiscal 2010 and Fiscal 2009, respectively.
 
The following table sets forth the computation of basic and diluted earnings per share for the three months ended May 1, 2009, and May 2, 2008:
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
    (in millions, except per share amounts)  
 
Numerator:
               
Net income
  $ 290     $ 784  
                 
                 
Denominator:
               
Weighted-average shares outstanding:
               
Basic
  $ 1,949     $ 2,036  
Effect of dilutive options, restricted stock units, restricted stock, and other
    3       4  
                 
Diluted
  $     1,952     $     2,040  
                 
                 
Earnings per common share:
               
Basic
  $ 0.15     $ 0.39  
Diluted
  $ 0.15     $ 0.38  
 
NOTE 11 —  SEGMENT INFORMATION
 
During the first quarter of Fiscal 2010, Dell completed its reorganization from Dell’s geographic commercial segments (Americas Commercial; Europe, Middle East, and Africa Commercial; and Asia Pacific-Japan Commercial) to global business units (Large Enterprise, Public, and Small and Medium Business), reflecting the impact of globalization on Dell’s customer base. Dell’s four global business segments are Large Enterprise, Public, Small and Medium Business (“SMB”), and its existing Consumer segment. Large Enterprise includes sales of IT infrastructure and service solutions to large global and national corporate customers. Public includes sales to educational institutions, governments, health care organizations, and law enforcement agencies, among others. SMB includes sales of complete IT solutions to small and medium businesses. Consumer includes sales for individual consumers and retailers around the world.


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DELL INC.
 
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(unaudited)
 
During the reorganization, Dell identified revenue activities that were managed and reported within Dell’s commercial business, but which had characteristics more consistent with Dell’s consumer business. As a result, these activities were realigned into Dell’s Consumer segment during the first quarter of Fiscal 2010. Prior period amounts have been reclassified from Dell’s commercial segments to Dell’s Consumer segment to conform to the current period presentation.
 
The business segments disclosed in the accompanying Consolidated Condensed Financial Statements are based on this organizational structure and information reviewed by Dell’s management to evaluate the business segment results. Dell’s measure of segment operating income for management reporting purposes excludes severance and facility closure expenses, broad based long-term incentives, acquisition-related charges such as in-process research and development, and amortization of intangibles.
 
The following table presents net revenue by Dell’s reportable global segments as well as a reconciliation of consolidated segment operating income to Dell’s consolidated operating income for the three months ended May 1, 2009, and May 2, 2008:
 
                 
    Three Months Ended  
    May 1,
    May 2,
 
    2009     2008  
    (in millions)  
 
Net revenue:
               
Large Enterprise
  $ 3,400     $ 4,921  
Public
    3,171       3,581  
Small and Medium Business
    2,967       4,244  
Consumer
    2,804       3,331  
                 
Net revenue
  $   12,342     $   16,077  
                 
                 
                 
Consolidated operating income:
               
Large Enterprise
  $ 192     $ 386  
Public
    293       277  
Small and Medium Business
    230       330  
Consumer
    (1 )     88  
                 
Consolidated segment operating income
    714       1,081  
Severance and facility closure expense
    (185 )     (106 )
                 
Broad based long-term incentives(a)
    (76 )     (50 )
In-process research and development
          (2 )
Amortization of intangible assets
    (39 )     (24 )
                 
Consolidated operating income
  $ 414     $ 899  
                 
 
(a) Broad based long-term incentives include stock based compensation of $67 million and $50 million for the three months ended May 1, 2009, and May 2, 2008, respectively.


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ITEM 2.   MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
SPECIAL NOTE:  This section, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” contains forward-looking statements based on our current expectations. Actual results in future periods may differ materially from those expressed or implied by those forward-looking statements because of a number of risks and uncertainties. For a discussion of risk factors affecting our business and prospects, see “Part I — Item 1A — Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended January 30, 2009.
 
All percentage amounts and ratios were calculated using the underlying data in thousands. Unless otherwise noted, all references to industry share and total industry growth data are for personal computers (including desktops, notebooks, and x86 servers), and are based on preliminary information provided by IDC Worldwide Quarterly PC Tracker, May 18, 2009. Share data is for the calendar quarter and all our growth rates are on a fiscal year-over-year basis. Unless otherwise noted, all references to time periods refer to our fiscal periods.
 
OVERVIEW
 
Our Company
 
We are a leading technology solutions provider in the IT industry. We are the number two supplier of computer systems in the United States, and the number two supplier worldwide. We offer a broad range of products, including mobility products, desktop PCs, software and peripherals, servers and networking, and storage products. Our enhanced services offerings include infrastructure consulting, deployment of enterprise products and computer systems in customers’ environments, asset recovery and recycling, computer-related training, IT support, client and enterprise support, and managed service solutions. We also offer various financing alternatives, asset management services, and other customer financial services for business and consumer customers.
 
We were founded on the core principle of a direct customer business model, which creates direct relationships with our customers. These relationships allow us to be on the forefront of changing user requirements and needs while competing as one of the industry leaders in selling the most relevant technology, at the best value, to our customers. We continue to simplify technology and enhance product design and features to meet our customers’ needs and preferences.
 
Our direct customer business model includes a highly efficient global supply chain, which allows low inventory levels and the efficient use of and return on capital. We have manufacturing locations around the world and relationships with third-party original equipment manufacturers. This structure allows us to optimize our global supply chain to best serve our global customer base. To maintain our competitiveness, we continuously strive to improve our products, services, technology, manufacturing, and logistics.
 
We are continuing to invest in initiatives that will align our new and existing products around customers’ needs in order to drive long-term sustainable growth, profitability, and operating cash flow. We have expanded our business model to include new distribution partners, such as retail, system integrators, value-added resellers, and distributors, which allow us to reach even more end-users around the world. We are investing resources in emerging countries with an emphasis on Brazil, Russia, India, and China (“BRIC”), where we expect significant growth to occur over the next several years. We are also creating customized products and services to meet the preferences and requirements of our diversified global customer base.
 
As part of our overall growth strategy, we have completed strategic acquisitions to augment select areas of our business with more products, services, and technology. We expect to continue to grow our business organically, and inorganically through alliances and through strategic acquisitions.
 
Customer needs are increasingly being defined by how they use technology rather than where they use it, which is why we have transitioned from a global business that is run regionally to businesses that are globally organized. During the first quarter of Fiscal 2010, we completed our reorganization from our geographic commercial segments [Americas Commercial; Europe, Middle East, and Africa (“EMEA”) Commercial; and Asia Pacific-Japan (“APJ”) Commercial], to global business units [Large Enterprise, Public, and Small and Medium Business (“SMB”)],


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reflecting the impact of globalization on our customer base. To simplify reporting, we aligned certain countries that represent a small percentage of our total revenue with a single global segment, based mainly on the countries’ customer base. This realignment creates a clear customer focus, which allows us to serve customers with faster innovation and greater responsiveness, thus allowing us to capitalize on competitive advantages, while strengthening execution and synergies. We began managing and reporting in our new business segment structure in the first quarter of Fiscal 2010. Our four global business segments are:
 
  •  Large Enterprise — Our customers include large global and national corporate businesses. We believe that a single large-enterprise unit will give us an even greater knowledge of our customers and thus further our advantage in delivering globally consistent and cost-effective solutions and services to the world’s largest IT users. We intend to improve our global leadership and relationships with these customers. Our execution in this space will be increasingly focused on data center solutions, disruptive innovation, customer segment specialization, and the value chain of design to value, price to value, market to value, and sell to value.
 
  •  Public — Our Public customers, which include educational institutions, government, health care, and law enforcement agencies, operate in communities and their missions are aligned with their constituents’ needs. Our customers measure their success against a common goal of improving lives, and they require that their partners, vendors, and suppliers understand their goals and execute to their mission statements as well. We intend to further our understanding of our Public customers’ goals and missions and extend our leadership in answering their urgent IT challenges. To better meet our customers’ goals, we are focusing on simplifying IT, providing faster deployment of IT applications, expanding our enterprise and services offerings, helping customers understand economic stimulus packages through our Economic Stimulus Learning Center, and strengthening our partner relations to build best of breed integrated solutions.
 
  •  Small and Medium Business — Our SMB segment is focused on providing small and medium businesses with the simplest and most complete standards-based IT solutions and services, customized for their needs. Our SMB organization will accelerate the creation and delivery of specific solutions and technology to small and medium-sized businesses worldwide in an effort to help our customers improve and grow their businesses. For example, our ProManage-Managed Services solution is a Web-based service that proactively monitors and manages IT networks to prevent system issues. We also extended our channel program (PartnerDirect) to provide additional certification paths and purchase options to our partners.
 
  •  Consumer — Our consumer business sells to customers through our on-line store at www.dell.com, over the phone, and through our retail partners. The globalization of our business has improved our global sales execution and coverage through better customer alignment, targeted sales force investments in rapidly growing countries, and improved marketing tools. We are also designing new, innovative products with faster development cycles and competitive features including the new Studio line of notebooks, allowing consumers greater personalization. Finally, we will continue to expand and transform our retail business in order to reach more consumers.


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RESULTS OF OPERATIONS
 
Consolidated Operations
 
The following table summarizes the results of our operations for the three months ended May 1, 2009, and May 2, 2008:
 
                                         
    Three Months Ended  
    May 1, 2009         May 2, 2008  
          % of
    %
        % of
 
    Dollars     Revenue     Change   Dollars     Revenue  
    (in millions, except per share amounts and percentages)  
 
Net revenue
                                       
Products
  $ 10,232       82.9 %     (27)%     $ 13,956       86.8 %
Services, including software related
    2,110       17.1 %     (1)%       2,121       13.2 %
                                     
Total net revenue
  $ 12,342       100.0 %     (23)%     $ 16,077       100.0 %
Gross margin
  $ 2,168       17.6 %     (27)%     $ 2,965       18.4 %
Operating expenses
  $ 1,754       14.2 %     (15)%     $ 2,066       12.9 %
Operating income
  $ 414       3.4 %     (54)%     $ 899       5.5 %
Net income
  $ 290       2.3 %     (63)%     $ 784       4.9 %
Earnings per share diluted
  $ 0.15       N/A       (61)%     $ 0.38       N/A  
 
Share Position — We shipped 9.1 million units in the first quarter of Fiscal 2010. According to IDC, in the first quarter of calendar year 2009, we maintained our second place position in the worldwide computer systems market with a share position of 13.9%, which is consistent with our share position of 13.9% for the fourth quarter of calendar 2008. However, we lost 1.6 percentage points of share since the first quarter of calendar 2008 due to our commercial business’s slower unit growth as we pursued profitable growth opportunities in a slow global IT demand environment.
 
The challenging economic conditions that began in the second half of Fiscal 2009 continued to be prevalent in the first quarter of Fiscal 2010. As a result, we experienced a decline in global IT end-user demand. Consistent with the second half of Fiscal 2009, we focused on balancing liquidity, profitability, and growth by selecting areas that provided profitable growth opportunities. We also took actions to reduce operating expenses, optimize product costs, and improve working capital management, and we will continue these actions throughout Fiscal 2010. We will also selectively invest in strategic growth opportunities.
 
Product Revenue — Product revenue and unit shipments decreased year-over-year by 27% and 17%, respectively, for the first quarter of Fiscal 2010. Our product revenue performance is primarily attributed to a decrease in customer demand as a result of the challenging economic environment and a reduction in average selling prices.
 
Services Revenue, including software related — Services revenue remained relatively flat year-over-year with a 1% decrease in the first quarter of Fiscal 2010. Our services revenue performance is primarily attributed to an 8% year-over-year decrease in enhanced services revenue, offset by a 12% increase in software related revenue.
 
Overall, our average selling price (total revenue per unit sold) during the first quarter of Fiscal 2010 decreased 8% year-over-year. Average selling prices were adversely impacted by a change in revenue mix between our commercial and consumer business. Selling prices in our commercial business are typically higher than our consumer business selling prices, and during the quarter our consumer unit shipments grew 12% while our commercial unit shipments declined 27% year-over-year. Average selling prices were also affected by our increased presence in consumer retail, which typically has lower average selling prices than our consumer on-line and phone direct business. Average selling prices in our Consumer segment declined 25% year-over-year for the first quarter of Fiscal 2010 compared to a 3% increase in selling prices for our commercial business. Within Consumer, average selling prices were also adversely impacted by a shift in product mix from higher priced computer systems to lower priced offerings and by a competitive pricing environment. Our market strategy has been to concentrate on solution sales to drive a more profitable mix of products and services, while pricing our products to remain competitive in the


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marketplace. During the first quarter of Fiscal 2010, we continued to see competitive pressure, particularly for lower priced desktops and notebooks, as we targeted a broader range of products and price bands. We expect this competitive pricing environment will continue for the foreseeable future.
 
Revenue outside the U.S. represented approximately 48% of net revenue for the first quarter of Fiscal 2010. Outside the U.S., we experienced a 26% year-over-year revenue decline for the first quarter of Fiscal 2010 as compared to a 20% decline in revenue for the U.S. At a consolidated level, BRIC revenue declined 21% during the first quarter of Fiscal 2010 as compared to the same period in the prior year; however, BRIC revenue in our Consumer segment increased 17% year-over-year. We will continue to tailor solutions to meet specific regional needs, enhance relationships to provide customer choice and flexibility, and expand into these and other emerging countries that represent the vast majority of the world’s population. From a worldwide product perspective, the continuing decline in desktop unit sales and prices and competitive pricing pressure in mobility contributed heavily to our first quarter of Fiscal 2010 performance.
 
We manage our business on a U.S. Dollar basis, and as a result of our comprehensive hedging program, foreign currency fluctuations did not have a significant impact on our consolidated results of operations.
 
Operating Income — In the first quarter of Fiscal 2010, operating income decreased 54% year-over-year to $414 million. The decline was driven by a decrease in end-user demand, overall competitive pricing pressures, and a shift in product mix that resulted in lower average selling prices. Operating expenses decreased 15% year-over-year; however, operating expenses as a percentage of revenue increased to 14.2% for the first quarter of Fiscal 2010 from 12.9% for the first quarter of Fiscal 2009. We continued to aggressively manage our operating cost structure as we realigned our business. In the first quarter of Fiscal 2010, we took organizational actions to reduce costs, and accordingly, we recorded severance and facility closure expenses of $185 million.
 
Net Income — In the first quarter of Fiscal 2010, net income decreased 63% year-over-year to $290 million. Net income was impacted by a 54% year-over-year decline in operating income, a 101% decline in investment and other income (expense), and an increase in our effective tax rate to 29.6% from 23.5%.
 
Revenues by Segment
 
During the first quarter of Fiscal 2010, we completed our previously communicated reorganization from our geographic commercial segments (Americas Commercial, EMEA Commercial, and APJ Commercial), to global business units (Large Enterprise, Public, and Small and Medium Business), reflecting the impact of globalization on our customer base. Our four global business segments are Large Enterprise, Public, Small and Medium Business, and our existing Consumer segment.
 
During the reorganization to global business units, we identified revenue activities that were managed and reported within our commercial business, but which had characteristics more consistent with our Consumer business. As a result, these activities were realigned into our Consumer segment during the first quarter of Fiscal 2010. Prior period amounts have been reclassified from our commercial segments to our Consumer segment to conform to the current period presentation.


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The following table summarizes our revenue by reportable global segments for the three months ended May 1, 2009, and May 2, 2008:
 
                                         
    Three Months Ended
    May 1, 2009       May 2, 2008
        % of
  %
      % of
    Dollars   Revenue   Change   Dollars   Revenue
    (in millions, except percentages)
 
Net revenue
                                       
Large Enterprise
  $ 3,400       27 %     (31)%     $ 4,921       31 %
Public
    3,171       26 %     (11)%       3,581       22 %
Small and Medium Business
    2,967       24 %     (30)%       4,244       26 %
Consumer
    2,804       23 %     (16)%       3,331       21 %
                                     
Net revenue
  $ 12,342       100 %     (23)%     $ 16,077       100 %
                                     
 
•     Large Enterprise — Large Enterprise’s revenue decreased 31% year-over-year due to a unit shipment decline of 36% for the first quarter of Fiscal 2010, partially offset by a 7% increase in average selling prices. The increase in average selling prices was driven by higher mix of software and services revenues, which improved overall product mix. Large Enterprise’s weak performance can be directly attributed to the current global economy. As a result of the current economic slowdown, many of our customers have either delayed or canceled IT projects. Large Enterprise experienced significant year-over-year declines in revenue across all product lines during the first quarter of Fiscal 2010. Revenue from desktop PC’s and mobility products declined 39% and 37%, respectively, year-over-year for the first quarter of Fiscal 2010; servers and networking, storage, and software and peripherals revenue decreased 29%, 26%, and 26%, respectively; and enhanced services revenue declined 9%. Revenue decreased significantly across all countries due to current global economic conditions and competitive pressures.
 
•     Public — Public experienced an 11% year-over-year decline in revenue due to a unit shipment decline of 14%, which was partially offset by a 3% increase in average selling prices. Our average selling prices improved as we strategically protected profitability by foregoing certain sales opportunities — particularly in the North America and EMEA regions. Public’s revenue declined across all product categories except for software and peripherals, whose revenue grew 4% year-over for the first quarter of Fiscal 2010. Product revenue decline was led by desktop PC’s, which decreased 24% year-over-year. From a country perspective, revenue declined across most countries.
 
•     Small and Medium Business — During the first quarter of Fiscal 2010, SMB experienced a 30% year-over-year decline in revenue and unit shipments. For the first quarter of Fiscal 2010, SMB experienced a double digit revenue decline across all product lines, led by a 38% and 31% decline in desktop PC and mobility revenue, respectively. Consistent with our other segments’ performance, the contraction of the global economy in the first quarter of Fiscal 2010 as compared to the first quarter of Fiscal 2009 is a significant contributor to SMB’s year-over-year revenue and unit shipments decline. Geographically, IT demand was the strongest in Asia and softer in the Americas and EMEA. From a country perspective, revenue declined across all countries except for India, which had year-over-year revenue growth of 56%.
 
•     Consumer — Consumer revenue declined 16% year-over-year on unit growth of 12% for the first quarter of Fiscal 2010. However, even though unit shipments grew, our Consumer revenue decreased mainly due to our growth in retail, which tends to have lower selling prices, coupled with a shift in product mix and competitive pricing pressures. As a result, our average selling prices declined 25% year-over-year in the first quarter of Fiscal 2010. In addition, Consumer’s desktop PC revenue declined 34% for the first quarter of Fiscal 2010 as compared to the first quarter of Fiscal 2009 on a unit shipment decline of 20% during the same time period, and even though mobility shipments increased 32% year-over-year, average selling prices for mobility products declined 28% during the same time period, which also negatively impacted overall Consumer revenue. The continued shift in consumer preference from desktops to notebooks has contributed to our mobility unit growth. The reduction in mobility average selling prices can be mainly attributed to our expansion into retail coupled


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  with a demand shift to less expensive notebooks from higher priced notebooks. Software and peripheral revenue also declined 21% year-over-year during the first quarter of Fiscal 2010. At a country level, Brazil and India grew revenue year-over-year at a rate of 33% and 60%, respectively.
 
We sell desktop and notebook computers, printers, ink, and toner through retail partners. Our goal is to have strategic relationships with a number of major retailers in our larger geographic regions. During the first quarter of Fiscal 2010, we continued to expand our global retail presence, and we now reach over 30,000 retail locations worldwide.
 
Revenue by Product and Services Categories
 
We design, develop, manufacture, market, sell, and support a wide range of products that in many cases are customized to individual customer requirements. Our product categories include mobility products, desktop PCs, software and peripherals, servers and networking products, and storage products. In addition, we offer a range of services.
 
In the first quarter of Fiscal 2010, we performed an analysis of our enhanced services revenue and determined that certain items previously classified as enhanced services revenue were more appropriately categorized within product revenue. Also, certain items previously categorized as mobility, desktop PC, and servers and networking revenue were more appropriately reclassified to storage revenue. Fiscal 2009 balances reflect the revised revenue classifications. The net change in classification of prior period amounts resulted in a decrease of $55 million to mobility, an increase of $81 million to desktop PCs, an increase of $65 million to servers and networking, a decrease of $104 million to enhanced services, and an increase of $13 million to storage in the first quarter of Fiscal 2009.
 
The following table summarizes our net revenue by product and service categories for the three months ended May 1, 2009, and May 2, 2008:
 
                                         
    Three Months Ended
    May 1, 2009       May 2, 2008
        % of
  %
      % of
    Dollars   Revenue   Change   Dollars   Revenue
    (in millions, except percentages)
 
Net revenue:
                                       
Mobility
  $ 3,875       32 %     (20)%     $ 4,849       30 %
Desktop PCs
    3,163       26 %     (34)%       4,781       30 %
Software and peripherals
    2,246       18 %     (18)%       2,741       17 %
Servers and networking
    1,286       10 %     (25)%       1,718       11 %
Enhanced services
    1,238       10 %     (8)%       1,344       8 %
Storage
    534       4 %     (17)%       644       4 %
                                     
Net revenue
  $   12,342       100 %     (23)%     $   16,077       100 %
                                     
 
•     Mobility — During the first quarter of Fiscal 2010, revenue from mobility products (which includes notebook computers and mobile workstations) declined 20% on a unit decline of 5% compared to the first quarter of Fiscal 2009. According to IDC, our unit shipments declined for the first quarter of calendar 2009 by 8%, compared to the industry’s growth rate of 6%. The mobility shipment decline was most pronounced in our Large Enterprise and SMB segments, which experienced year-over-year declines of 38% and 31%, respectively, mainly due to a softer demand environment. Partially offsetting the Large Enterprise and SMB unit decreases was 32% unit growth in Consumer mobility products. The average selling prices of our mobility products at a consolidated level dropped 16% year-over-year due to the continued expansion into retail by our Consumer segment coupled with a mix shift within Consumer mobility products and weaker demand in certain areas of our Public business. Average selling prices for mobility products declined 28% in Consumer as opposed to only a 1% reduction in our commercial segments (Large Enterprise, Public, and SMB).
 
Our new product lines range from the lightest ultra-portable in our history to the most powerful mobile workstation. We believe the on-going trend to mobility products will continue, and we are therefore focused on


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expanding our product platforms to cover broader price bands and functionalities. During the first quarter of Fiscal 2010, we launched mobility products such as the Inspiron Mini 10 and our new ultra-thin consumer notebook, the Adamo. We also launched our Latitude XT2 convertible tablet, which is the first multi-touch capable product that allows customers to use the entire screen.
 
•     Desktop PCs — During the first quarter of Fiscal 2010, revenue from desktop PCs (which includes desktop computer systems and workstations) decreased 34% year-over-year on a unit decline of 26%. In the marketplace, we are continuing to see rising end-user demand for mobility products, which contributes to further slowing demand for desktop PCs as mobility growth is expected to continue to outpace desktop growth. The decline in desktop PC revenue was also due to the on-going competitive pricing pressure for lower priced desktops and a softening in global IT end-user demand. Consequently, our average selling price for desktops decreased 11% year-over-year during the first quarter of Fiscal 2010 as we continued to align our prices and product offerings with the marketplace. For the first quarter of Fiscal 2010, desktop revenue decreased across all segments. Our Consumer, Large Enterprise, SMB, and Public segments experienced year-over-year revenue declines of 34%, 39%, 38%, and 24%, respectively. During the first quarter of Fiscal 2010, we introduced three new models of our Vostrotm desktop systems, which are designed to meet the productivity requirements of small and medium businesses, and we also introduced three new Dell Precision tower workstations. Other desktop launches during the quarter included our new Inspiron slim and mini towers, our all-in-one Studio One 19, and our XPS 435 designed for elite performance.
 
•     Software and Peripherals — Revenue from sales of software and peripherals (“S&P”) consists of Dell-branded printers, monitors (not sold with systems), projectors, and a multitude of competitively priced third-party peripherals including plasma and LCD televisions, standalone software sales and related support services, and other products. This revenue declined 18% year-over-year for the first quarter of Fiscal 2010, driven by displays, imaging products, and electronics, which experienced revenue declines of 36%, 30%, and 27%, respectively. We continued to see strength in software licensing with 12% growth; contributing to this growth was our acquisition of ASAP Software (“ASAP”) in the fourth quarter of Fiscal 2008. With ASAP, we now offer products from over 2,000 software publishers. We continue to believe that software licensing is a revenue growth opportunity as customers continue to seek out consolidated software sources. At a segment level, Large Enterprise, SMB, and Consumer experienced year-over-year revenue decreases of 26%, 28%, and 21%, respectively, for Fiscal 2010; whereas, Public’s S&P revenue grew 4%.
 
Software revenue from our S&P line of business, which includes software license fees and related post contract customer support (“PCS”), is included in services revenue on the Condensed Consolidated Statements of Income. Software and related support services revenue represents 41% and 37% of services revenue for the first quarters of Fiscal 2010 and Fiscal 2009, respectively.
 
•     Servers and Networking — During the first quarter of Fiscal 2010, revenue from sales of servers and networking products decreased 25% year-over-year on a unit shipment decrease of 28%. The decline in our server and networking revenue is due to demand challenges across all segments and regions. Our average selling price for servers and networking products increased 4% year-over-year during the first quarter of Fiscal 2010. According to IDC, for the first quarter of calendar 2009, we continue to rank number one in the United States with a 36% share in server units shipped; worldwide, we were second with a 26% share. Throughout the first quarter of Fiscal 2010, we continued the rollout of our new 11th generation PowerEdge servers as a part of our mission to help companies of all sizes simplify their IT environments. These servers provide optimal virtualization, system management, and usability.
 
•     Enhanced Services — Enhanced services offerings include infrastructure consulting, deployment of enterprise products and computer systems in customers’ environments, asset recovery and recycling, computer-related training, IT support, client and enterprise support, and managed service solutions. Enhanced services revenue decreased 8% year-over-year for the first quarter of Fiscal 2010 to $1.2 billion mainly due to a lack of demand for our business solution services in a slow global economy. For the first quarter of Fiscal 2010, enhanced services revenue for each of our segments declined as compared to the first quarter of Fiscal 2009 with Large Enterprise experiencing the largest reduction from an absolute dollar perspective. Revenue declined 9% for Large Enterprise, 11% for SMB, 14% for Consumer, and 1% for Public. Our deferred enhanced service revenue


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balance increased 4% year-over-year to $5.6 billion at May 1, 2009, primarily due to an increase in up-sell service offerings. While our deferred enhanced services revenue balance grew slightly, our enhanced services demand and revenue growth has declined driven by lower unit sales. We continue to view enhanced services as a strategic growth opportunity and will continue to invest in our offerings and resources focused on increasing our solution sales.
 
•     Storage — Revenue from sales of storage products decreased 17% year-over-year for the first quarter of Fiscal 2010. Large Enterprise, Public, and SMB all contributed to the decrease in storage revenue with year-over-year revenue declines of 26%, 3%, and 11%, respectively, for the first quarter of Fiscal 2010. EqualLogic performed strongly with year over year growth of 71%, and during the first quarter of Fiscal 2010, we launched our new Dell EqualLogic PS6000 series of storage arrays with increased performance and advanced virtualization capabilities.
 
Gross Margin
 
The following table presents information regarding our gross margin for the three months ended May 1, 2009, and May 2, 2008:
 
                                     
    Three Months Ended  
    May 1, 2009         May 2, 2008  
          % of
    %
        % of
 
    Dollars     Revenue     Change   Dollars     Revenue  
    (in millions, except percentages)  
 
Gross margin
                                   
Products
  $ 1,446       14.1 %   (31)%   $ 2,109       15.1 %
Services, including software related
    722       34.2 %   (16)%     856       40.4 %
                                     
Total gross margin
  $   2,168       17.6 %   (27)%   $  &#