Respect For The Individual

• We value diversity across the Company.
• We praise publicly and provide constructive feedback privately.
• We listen; we understand and we are responsive to each other.
• We treat every employee, customer and supplier with honesty, dignity and respect.
• We provide a safe environment to work and shop.
• We are committed to the principles of good corporate citizenship, positive social impact and environmental sustainability.

Fanatical Customer Service

• We impress our customers (internal and external) so much that they want to buy again.
• We give higher priority to people than to tasks.
• We do it right the first time but "wow" our customers on recovery when we miss.

Excellence in Execution

• We are committed to grow Shareholder value.
• We consistently involve employees at all levels toward the relentless improvement of our business.
• We hold ourselves and our teammates accountable for results.
• We strive for perfect execution every day.
• We reward innovation and intelligent risk taking.
• We celebrate the wins.